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Verifizierte Bewertungen
Lage4.4
Ausstattung4.4
Service4.3
Sauberkeit4.5
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Großartiger Aufenthalt!(12)
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Anonymer Benutzer
Classic Zimmer
Aufenthalt im Okt. 2024
Pärchen
24 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Dez. 2024
Beautiful hotel, we loved our stay! Room was beautiful and very comfortable bed. Didn’t get a chance to explore the grounds as it snowed, but was lovely and cosy inside. Felt like a country squire!
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Gastnutzer
Classic Zimmer
Aufenthalt im Okt. 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Nov. 2024
Lovely hotel, quiet location with great gardens to walk around and take in. We ate in the restaurant and enjoyed the food and had a drink in the bar which was also quiet and relaxed.
Room was very nice and had all the amenities required and bed provided us with two great nights sleep. Would highly recommend and we will be looking to come again
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6/7
Antwort der Unterkunft: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team. Best Wishes, Melville Castle team
karlos Cabrera
Classic Zimmer
Aufenthalt im Okt. 2024
Pärchen
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 12. Nov. 2024
We arrive late night, the receptionist did our check in then help us to order food from town cause kitchen was already closed. We had some drinks at the bar and the barman was friendly, we had a really good chat about the history of the hotel.
Rooms are very comfortable, cozy and with a really.nice decoration. Our breakfast was so good, all the buffet fresh and the staff really helpful.
Definitely we will come back.
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Antwort der Unterkunft: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Dez. 2024
Familie
2 Bewertungen
3.5/5
Gepostet am 18. Jan. 2025
Have visited Melville and had fantastic experiences ,and have recommended the castle to family and friends who also enjoyed. Visited on the 13th January met by a not very happy front of house. My 89 year old mother also stayed …my mum had something to eat , dinner came we asked for condiments waiter returned minus cutlery 10 minutes passed cutlery at last. We sat in the bar for a drink were met with sorry no brandy or Guinness not the bartender’s fault. Quests at one point were waiting at the bar whilst the bartender collected glasses elsewhere again not his fault. Morning came mums full Scottish was excellent I had smoked haddock that was inedible poached egg was fine , no side plates for toast . Check out was the worst once again an unhappy front of house . I queried the bill which was£130 more than we had purchased she asked if I was sure and could it be ordered from my mums room. She said she needed to talk with manager. Who asked her to check out all invoices after approximately 15 mins I had had enough, my partner went to deal with this issue again left waiting we decided to leave his bank card and left . On the way home we received a call the the same woman to give us the good news that we only had to pay for what we had like she did us a favour!! Most of the staff were lovely just need proper training. Would not recommend or return.
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Anonymer Benutzer
Superior Doppelzimmer
Aufenthalt im Apr. 2024
Pärchen
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 19. Mai 2024
Nice place. Very quiet. (Bathroom was not enough cleaned).
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Antwort der Unterkunft: We truly appreciate your feedback about your stay and are glad to hear you enjoyed most aspects. However, I'm sorry to learn about your experience regarding bathroom cleanliness. This does not reflect the level of service we strive to provide, and I appreciate you bringing it to our attention. Rest assured, we will pass your feedback on to our operations management to help us improve for future guests. Thank you for your understanding!
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Juli 2024
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Aug. 2024
Our stay here was magical and peaceful out of the city. Definitely would recommend to experience living in a castle. The room was spacious, super comfortable and beautiful view of the gardens. I enjoyed the breakfast alot and walks around the beautiful landscape trails.
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Antwort der Unterkunft: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.
Gastnutzer
Himmelbettzimmer
Aufenthalt im Sept. 2024
Pärchen
7 Bewertungen
4.7/5
Wunderbar
Gepostet am 28. Okt. 2024
Surrounded by beautiful nature. Room is very clean and comfortable.
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Antwort der Unterkunft: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.
Matthew
Classic Zimmer
Aufenthalt im Dez. 2023
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Jan. 2024
An amazing location and friendly staffs. They are prompt to assist and request. It is top notch. I will definitely come back.
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Antwort der Unterkunft: Thank you for your review. We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team. Best Wishes Melville Castle team
Antwort der Unterkunft: Thank you for your review. We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team. Best wishes, Melville Castle team
Antwort der Unterkunft: Thank you for taking the time to leave us a review! We truly appreciate your feedback about experience, and we will be sure to share it with the team. We hope to welcome you back soon!
Antwort der Unterkunft: Thank you for your review! We're thrilled to hear you enjoyed your stay and will definitely share your suggestions with our outstanding operations team.