Los Zocos Impressive Lanzarote

Hotel lovely Arrived 23.00 hrs from scotland.no food or a drink for you.check on all good.handed a map and off ypu go to find your room. All food very good.good variations from breakfast to evening meal. All drins ok in all inclusive. You can upgrade to premium drinks for 30 euros per person per day.pre book this when you are booking holiday. All staff very friendly. On check out day.check out is 12.00.if you want to extend your room.you can only extend for 2hrs at 45 euros.very expensive if you have a uk flight at night time.you can only get a shower in the afternoon of your checkout day if you pre book this the day before.if you don't book this you don't get a shower. Very poor on behalf of hotel.need to have a bit more facilities for all guests

Absolutely loved our stay here recently. The room was actually an upgraded size which was a lovely surprise. It had great facilities for children- the mini disco was a huge hit for my 3 year old. Lots of Sun loungers available and the mini golf was great. The food was a good variety, the oriental was really nice. I’d like to give a special thank you to Andrea who works in the main restaurant - she was so lovely to myself and my little girl. We had a long first day and with a child who is a picky eater was quite overwhelming. Andrea made me feel so much better and is an absolute credit to you. Thank you for a great stay!

Have just returned from a week at Los Zocos Impressive Lanzerote. I (29) travelled with my mum (62) and daughter (2). Upon arrival we were given a 2 bed apartment despite only booking 1 bed which was a pleasant surprise. Check in advertised in reception to be from 4pm however the room was ready when we arrived around 1pm which was great. We had an issue with our room not locking. I reported this 4 times over the space of a couple of days until it was finally fixed which wasn’t ideal. There’s signs up in the room advising to lock doors etc at night and when going out but ours did not lock and there seemed to be no urgency to get someone out to fix it. Also the safes in the room came at a charge of 10€ deposit + 3€ per day which seemed steep as I’ve not had to pay for safes in other 4* hotels. Rooms were cleaned daily and towels replaced as and when requested. overall fairly clean and always smelt nice when returning from the day but I would recommend packing a pair of socks or slippers as the floors were filthy by the end of the week and I’m not sure they were cleaned properly during the stay. Pool area was great, especially if you have kids as not too deep. We did have to join the brigade of people putting towels out in the morning to secure a spot by the toddler pool as if you can’t beat them… join them. Even out of season, sun beds were being reserved before sunrise despite pool not opening until 10am. Often people securing sunbeds and not showing up until gone mid day which was annoying especially as not many beds by toddler pool. Would have been good for pool to be open earlier, even 9am would be better and staff removing towels before this time. Pools were VERY cold though and on the windy days made it too cold to sit around after getting out. Rooms were noisy, we were on the ground floor and late at night sounded like people rearranging furniture or walking around in heels above us. So loud that it even woke me multiple times each night. Lovely sized terrace though which overlooked pool area. Full sized fridge, kettle, hob and storage for food which is great when travelling as a family. Location was perfect, close to beach and shops. Close to bus stop if wanting to venture out further. HOWEVER… We only ate in the main buffet style restaurant as we had a 2 year old with us. Unfortunately the food was poor at best. Not as much choice as other 4* I’ve stayed in and to be honest what was there wasn’t great. I wouldn’t class myself as fussy in the slightest but I struggled finding something that looked appetising to eat. Even when going in as soon as restaurant opened at 6:15, the food was luke warm. I’m surprised the seafood paella that had been left warm over a lamp hadn’t made someone ill. Deserts were underwhelming with limited choice and no flavour. Even the fresh fruit options were just melon or grape. The odd night there was some papaya which was nice. The cocktails in the all inclusive were from a machine so just a mixtur

Another amazing stay at Los Zocos, our 3rd stay and won’t be our last. We stayed with premium this time as no children with us and what a brilliant experience. From the extra special goodies in the room, to the branded drinks in the main bar to the experience of the Plaza bar, it was all perfect. Special mentions to Mark and Adam in the Aqua marina bar, and to Melani, Mohammad and the excellent chef (sorry we didn’t get your name) at the plaza bar, you all made our holiday even more special! Check in was quick with friendly staff, good little welcome pack and map. Room 2333 was lovely with a huge balcony! Housekeeping did a great job and most days we had 1 small bottle of water and a couple of chocolates left. Lots of food choice everyday in the Buffett, boulevard and plaza bar. The entertainment team did a fab job at keeping everyone busy, and although we didn’t take part we could see how well liked they all were, especially Leo, Paddy and Johan (who’s back flips are brilliant) Can’t wait to come back, see you soon los Zocos!