Villawood Hotel

一樓很多設施可以體驗

Great little place to stay overall. The bed was comfortable, room was clean and staff friendly. The only drawback was the sound of doors slamming shut all night from people leaving their rooms to use the bathroom. I had an ensuite bathroom but others don't. I woukd like to suggest having soft close doors installed for overnight comfort of guests.

The property was old and there was no elevators to carry my luggage to the first floor. Plus I was not told that this property had a common restroom and bathroom shared with all other guests at the property. I had to pick up my heavy luggage to the 1st floor and there was no restroom in my room. If I knew it I would have not booked my room here

Staff were very friendly and I really enjoyed chatting to the person at check in. Unfortunately the rooms were quite dusty and smelt very strongly of stale cigarette smoke. There were no windows that could open so we couldn’t even try to get fresh air. The bed was pretty comfortable. I’d recommend using earplugs because the mini fridge was quite loud and the walls were quite thin so you could hear a lot from other rooms.

First off, the good: the lady who checked me in was extremely friendly and helped find some dining in the area. Very happy with the customer service. The AC in the room was also amazing as I was there on two 40deg Sydney days. It is also close to the train station. However, the room was horrible. I paid extra for an ensuite. There was what appeared to be dried blood on the toilet seat. There was no door handle on the inside of the shower sliding door. Someone else’s soap bar was left over at the bottom of the shower. My sheets had dried blood on them. The bed was so uncomfortable, the springs were painful. The room was extremely dirty in general. I booked for 4 nights, slept there on the first night, found another place to stay on the second night and checked out that morning and got a different hotel. Thankfully I was refunded for the 2 nights I didn’t use. I also took photos of all of this should they wish to see. If the rooms were cleaned properly then it would be a very good value-for-money hotel. It’s right on top of a pub that is open late which is always a benefit. It has great potential but failed to deliver.

Booking accommodation through a third party confused the hotel's understanding of the guest's required needs. The manager did a great job rearranging and meeting some of the requested needs. The heavy room doors closing in the hallway did affect how we slept.

Staff and accommodation were very good. Excellent for what I needed in a hotel this time but couldn’t see it being a regular place to stay unless it was a stopover between shifts etc…

I have to say i found it rather enjoying, Appart from the shared bathroom at the end of the corridore i found it a reather relaxing quiet place to stay..

Nothing the bathrooms are a disgrace just a dreadful place