During my visit to Jaffna for the Nallur festival in September, I unfortunately did not make a prior hotel reservation and decided to check availability at The Valampuri hotel upon arrival. However, I was informed that due to high demand, the hotel was fully booked. The receptionist recommended their sister company, Green Grass Hotel, which I reluctantly agreed to stay in, considering it was late at night and I had already traveled a long journey by train. The reservation at Green Grass Hotel was for six days. Upon reflection, I regret staying at Green Grass Hotel. The room provided was unclean and located in a secluded corner of the hotel. The bed appeared worn out with evident stains on the sheets. The condition of the toilet was disappointing, with cockroaches freely moving around. Moreover, the availability of hot water was inconsistent; it was only available on certain days. When I requested the cleaning staff to tidy the room while I explored Jaffna, their service was subpar, and I doubted if the bed sheets were even changed. Despite being listed as a two-star hotel on ***********, I would rate this hotel as a one-star establishment based on my experience. Although Green Grass Hotel claimed to have Wi-Fi, it did not function properly throughout my stay. Despite complaining about this issue for four consecutive days, no resolution was provided. It is worth mentioning that while some of the staff members were helpful, others displayed rude and unhelpful behavior. If circumstances force you to stay at Green Grass Hotel for one night in the absence of alternatives, I would strongly advise finding a more accommodating hotel in Jaffna as soon as possible. The overall experience at Green Grass Hotel was certainly not worth the stay.
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