We first arrived in the afternoon on Sept.15th for a two night stay, we stood at the desk for about 5min. The two employees at the desk where talking to one another, we patiently waited for them to finish. So the man looks up and says to my husband ”WHAT DO YOU WANT” in a very harsh tone. From that point it only got worse, our room was like being in a youth hostel, bunk beds with 1 chair, so my husband and I wanted to play cards, so he ask the front desk can we please have a second chair, he is told he needs to return it before 10pm, which was fine. Next night we wanted to play cards after coming back from Oktoberfest, so my husband goes into the little restaurant to get a chair and the women starts screaming A$$hole in German at him, he says to her that he'll bring it back before 10pm, but she kept on screaming. So he left the chair alone. The only good thing about this place was the water pressure.