Red Lion Inn and Suites la Pine, Oregon Bewertungen

Overcharged...they did not accept the booking rate stated on my reservation! They said that I had to pay ******* at time of booking! Never before have I had to do that. Looks like a book and switch scam!!!

It was very noisy and i ask for a bottom floor room and got a upstairs room. It was hard on me i am handicap.

I selected the more expensive "pet friendly suite" vs other room options when booking with ******* at the Red Lion Inn in La Pine, OR. It showed as available. But when checking in it was unavailable. The front desk agent offered a room where I could pay an additional $100 per dog (if under 10lbs)! What are they, the Ritz? I left with the agent saying I had to pay a penalty for cancelling. Uhm, no? You didn't have the room I reserved, that's on you. She continues to say I didn't understand and that likely the upcoming month they wouldn't accept pets at all anymore. Here I thought Red Lions were pet friendly. But also, don't make the pet friendly suite as available on hotel sites, when they aren't. I had to book alternative accommodations. ******* came through and had the penalty waived.

Felt it was deceiving. Paid for the pet friendly room then once we checked in they added another $100 per night for a pet. We have family in the area so we took our dog there to save. When I informed the desk she said, “it’ll be $150 charge if we sneak our dog in.. “How rude”! As if. We actually are hospitality business owners and we’re very offended. At checkout the same person was rude, not a thank you or how was your stay.. nothing.

Only place have stayed with our dog that charges $100, at most have paid $20, with pet fee paid about same as staying somewhere else for a week.

The LaPine Red Lion was a good value. I wanted a basic hotel that was clean and hassle free. They delivered. I'd definitely stay there again

They did not have our reservation when w arrived. We had to ask for another wash cloth and hand towel since there was only 1 of each in the room. The breakfast they offered consisted of yogurt.

The cost was expensive considering the environment was more like a Motel 6 but we paid the cost of a premium hotel.

Bed was not comfortable. Ants all over outside and everytime you open the door ants come in the room. Would not stay here again

The room was clean, bed & pillows very comfortable. The grab & go breakfast was okay. Front desk friendly and fast at completing check in

Very clean Heater worked great. It was real cold outside.

Customer service was awful. Rude at check-in and in the morning the woman burst into my room before I had checked out. The shower was clean but otherwise didn't seem very clean. I had to get my own toilet paper from the car because a previous guest had gotten poo on the roll and it hadn't been replaced. It was very noisy and uninviting. The price is about twice what this slum motel should be and I'm very upset about the $100 deposit. I don't know when I'm going to get that money back and she didn't tell me about it until it had already been charged. I will not stay here again, I would rather sleep in my car.

Pretty dated, nothing terrible, just all patched together, refridge oddly located on floor, obviously missing a table, room was never remade, re-cleaned or restocked during my 3 night stay. It was all functional in a utilitarian sort of way.

I have been waiting over a week for an unauthorized charge of an additional $50 the be refunded that the front desk lady said would be back on my card by 10am. The rooms are large but barely average and the Best Western is way nicer and was less expensive and way nicer.