Residence Inn Kuwait City

Great hotel, super friendly staff, great breakfast, clean rooms and convenient location.

酒店整體不錯，提供免費接機服務。 酒店的餐廳出品也還行。 我在攜程購買的是帶全餐的，但不知道是哪個環節出問題了，酒店那邊説多次確認都是隻有早餐。 最後是攜程出方案説我在酒店的餐飲消費攜程全額報銷，實際上報銷也非常方便，我把消費憑證給了攜程就立刻到賬了

2 day stopover for business Great hotel early checkin arranged as I got there early morning after a red eye Staff were extremely helpful though out my stay , nothing was a problem Great breakfast with lots of options Shame I was only there for 2 days so didn’t have time to use all the facilities available but I will be back later in the year for a far longer stay.

I would like to make a formal compliant here We paid for our 3 King Bed room a week in advance, before we booked we called the hotel and asked if they would keep our room if we check in late. The hotel said "of course they would keep for us since we already paid". But once we arrived the early morning, we got told all 3 of our King Bed Room were given to someone else. [First promise broke] Then Hotel said we can come back 2 hours later, they would give back us smoking-allowed King Bed Rooms with good view on high floors. When we came back, they only offered room on 10th floor, which is medium height only, and are smoking free rooms [Promise broke agian] During the whole conversation, we disucussed respectively with two receptions and one duty manager, we have never heard of any sort of appologies. What they kept saying are : 1. We understand your feeling (with a fake smile) 2. Do you know now is GCC summit? We have high occupation rate (is it the reason you can break your contract?) 3. It is not your fault ( This is the most hilarious sentence that they kept saying, feels like it is my fault) This is not Marriot Standard nor any decent hotel standard, very disappointed!

I didn’t expect the hotel to be this good, if you are here for business or even with family and you need a place to stay I would definitely recommend this hotel. The location is perfect. There is a view on the Kuwait towers and the sea. It is close to the hotspot areas like Salmiya. The furniture of the hotel is brand new. It is a very clean hotel and the rooms are very spacious. The staff are very professional and very friendly. Keep in mind that there are not many stores around, but there is a grocery store nearby for essentials and also there is a pharmacy at the walking distance .

A really well located hotel for exploring Kuwait City and the complimentary airport transfer was a nice touch. Very delicious breakfast and sn excellent range of choice. Diana and Mounir on the front desk were both incredibly helpful, as were all other staff. Can’t fault it. Would definitely recommend and use again for sure.