Hotels mit Transferservice in Kuusamo

We stayed 4 nights in the week leading up to Chris**as in one of the lodges and have to say the accommodation was excellent. We had a lodge 10 mins walk from the main complex wuth bedroom on the first floor of the duplex and two ground floor bedrooms a kitchen diner and lounge. Downstairs shower room was big and had a sauna at the end of it, there was a covered patio but it was too cold to use it - there were amazing views of a frozen lake out the back. The hotel itself was good, breakfast was standard offering I would say and we only ate dinner in O'Leary's Sports Bar so cannot comment on the other meals there. The hotel shop has a limited offering and is quite expensive, be aware the shop cannot sell alcohol after 9pm. The pool was great and kept the kids entertained, lighting made it look really unique. The slide, waterfalls and whirlpools were all really good fun, didn't get a chance to try the sauna. The price for a family ticket was €60 and gives access to everything (massages extra). We also went in the Angry Birds park on our last night, this was €10 for my eldest and free for my youngest as she was under 4 years old - they both loved it. Hotel staff were friendly and helpful when we needed anything, but we didn't need to bother them much. A couple of things I would say is that as a family of four with two young children (3 & 6) arrived at 6:30pm after a full day of travelling having got up at 3am, we had to all drag our Suitcases to our lodge on our own in the snow which was a 5-10 minute walk away and not easy to find the first time. I think they should look to half a golf buggy (there is a golf course opposite) to help you to your room on the first night - have had this in plenty of other hotels previously so I don't see why it would be a problem. Also when we booked a taxi to take us back to the airport it would have been helpful had the taxi been able to come to our lodge to collect us and our luggage rather than having to make two trips with the luggage and children to reception to meet it. I feel these are small items that can be fixed with a bit of feedback and didn't impact the total enjoyment of the trip overall - the kids loved it and given the choice, would certainly return!

Stayed at Scandic Rukahovi twice within a couple of days and it was one of the worst hotel experiences I’ve had in a very long time. The first night was in a Standard room, which was incredibly run down, like straight from late eighties, and had no sound proofing at all. It sounded like the man next door was in the same room with me. The second night was in a Superior room with sauna, which was better except for the fact that the sauna didn’t work. The receptionist said that there had been issues with the sauna in that particular room before and there’s nothing she can do. The room keeps being sold though as a Superior with a sauna. The hotel is badly under-staffed and in a desperate need of full renovation. I would not recommend.

Started our 7 night stay in Ruka valley apartments on Christmas Eve 2023 . Didn’t start well as we didn’t seem to have a bed for our ten year old . We were told it’s under the other two singles that were made up . We revisited the room and found a mattress on small caster wheels . We were then told that’s it and no one was going to make it up or help in anyway like where to put it as space was a little limited . As the title suggests the answer so far has been no . We requested extra pillows and was refused , later in the week we asked for towels again the answer is “no” . Seems Pinja only knows “no” as an answer to any of our requests. I have asked to speak to the manager tonight but that was also a “no “ as it was 945pm . No regard for trying to keep a family happy at the reception . So far the food has been a buffet every night and has changed the main offering each night . Wine starts at 12€ a glass of wine. Obviously Finland is very expensive and you can buy a bottle for 90€ for only a half decent drop . Tonight food was chicken tikka. Which was very nice but it ran out twice halfway through service . I did manage to get fed but only just tonight . Last night was. Meat balls and mash . Gala dinner was meats and mashed carrot or mashed turnip .