Hotels in Innenstadt, Kunshan

Service and facilities excelent, clean environment Breakfast was not 100% refilled. Cups missing some fod not refilled during our breakfast time.

The bed was very comfortable, and the stay was definitely price-worthy. However, the cleanliness of the common areas left much to be desired. The hallway and elevator were not well-maintained, which was disappointing. Overall, the room itself was good, but the cleanliness of the shared spaces could be improved.

和媽媽一起到崑山，本想帶她去住金鷹尚美的，她説在點評看到這家新開的，看着不錯，就來了。 基礎訊息：上個月剛開業，地理位置蠻好，離11號線地鐵站很近，附近也有公交車站，樓下停車場寬敞自駕也很方便。附近有超市便利店，有大型商場，有小飯店。酒店設施還算尚可，該有的基本都有。房間也都不算小。服務能做到有問必答，基本有求必應，還算可以。 然後來説説做的不夠尚需努力的方面： 衞生情況：1、床品被套上有污漬，裡外都有，這個有點震驚，電話溝通後換了一床；2、浴巾上有香煙燙口痕跡；3、浴缸污漬蠻多，使用很不放心。 設施情況：1、訂的是尊享房，頁面註明有行政禮遇，到了酒店詢問，酒廊尚未開放，也沒有其他説法，這點不太愉快；2、房間沒有找到筆，讓機器人送了一支，沒有筆帽，寫了兩下斷水了，這個有點尷尬；3、被告知無煙樓層只有11樓，這點感覺挺震驚的。 再來説説好的地方： 酒店和房間的智能化設施印象很深：1、入口的“芝麻開門”感應門很贊；2、房間的“小度小度”幾乎控制全場；3、TCL國產電視很大看着舒服，支持投屏這點很不錯；4、機器人送物也不錯。 地下一樓的洗衣機房免費使用，對商務出差人士友好！ 服務意識：臨走時候送上了點心小零食和瓶裝熱水，在大冷天熱水真的有被暖心感動到！ 整體感受還可以，和五星五鑽的標準還有一定距離，適合商旅出差人士。

The hotel service and amenities was well met with what is expected of a 5 star hotels. The extra provided with the Lamborghini Suite room is all fulfilled. Complimentary welcome drinks, lounge access and free mini bar. The only issue is that due to the hotel bedroom is facing the mall, noises (songs and traffics) is very noticable at nights. Early night sleep is not possible unless you are wearing earplug. There are many areas around the hotel to visit or fulfill you meal requirement. The location is also quite convenient. The recently finish MRT line is within 5-10 minutes walking distance. You can take this line and 30 minutes ride to connect to the Shanghai MRT Line 11.

This is a great hotel, centrally located in Kunshan and right opposite a magnificent, huge wet market. There are also plenty of eating options nearby and a park behind the hotel which make the setting ideal. The room is fine without being luxurious and the breakfast is also perfectly adequate, Chinese style. There is a beautiful outdoor area adjacent to the breakfast lounge, perfect for children to play while parents relax in the sun. Service is friendly and I would heartily recommend this hotel.

Sehr gut, ich habe mich auch auf den Raum aktualisiert. Die Umgebung ist okay, es gibt noch viel zu essen.

應該是崑山性價比很好的酒店了房屋整潔沒污點收拾的很乾凈設施老化需要更新前台服務很好住了兩晚第一晚平安夜很舒服什麼問題都沒有我們兩晚套房是分開買的第二晚前台小哥説沒有什麼類型幫我們更換了個帶窗户的我可以接受進去打開空調30分鐘之後屋裡還是熱就打電話諮詢查看發現是空調通水口的問題前台進行第一次更換房間我們積極配合想早點休息換了個大床房還是出現空調問題師傅來看説我温度跳的低説我怎麼樣怎麼樣那師傅您自己來調20分鐘後新套房空調還是有問題前前後後一個小時都沒解決後來小哥又換了一次我們接着配合好好好還是空調還是那個師傅過來看還是有問題我們也沒説什麼打了電話前台説是接着換房還是退房那你們説呢？退房我們凌晨再去找房間嗎？接着換最後一個房間了空調還是不製冷那就不換了唄折騰來折騰去要麼換房要麼退房要麼就忍着住要麼就凌晨去換房？前台始終沒有給過一個合理的説法太熱了早上我十點就退房了並聯繫了客服申請退款的訴求酒店賠償我的方式就是下次來升級套房和延期退房時間？我就在想實質性的問題還是沒解決呀？空調不製冷是你們酒店的問題到最後也還是不製冷中間還耽誤了我倆小時陪着你們來回跑拿着行李我是真的困好嗎？最後得出來的最大補償就是下次來入住升級套房和延期退房時間我對此賠償不滿意需要重新申請退款訴求

長期外面出差都是選擇住的如家，如家酒店整體都還是不錯的，整體服務比較熱情，詢問問題都能耐心回答，也是面帶微笑，房間裏設施簡約齊全，很清爽，夜裡到了酒店在大堂有粥喝，這給趕路來不及吃飯的人來説也是很暖心的，在一樓有洗衣房，烘乾機，出差必備的了，再説早餐，我預訂的是不含早的，但是前台小姐姐還贈送了早餐，感覺很貼心，早餐種類還是比較齊全的，想吃的東西都有，總是如家酒店是我出差的第一選擇，滿意，大大的贊！

Great hotel with amazing decor, honestly felt like a 5 star and super value for money for the price it is at. Check in was fast and they had available rooms hence we will able to get to our rooms before the usual check in time. Location was great as it was very near the city center, and there were lots of restaurants and shops within walking distance Would be one of my top choices of hotel options if I come back again

Das Zimmer ist geräumig, hell und sauber. guter Service. Das Frühstück war köstlich. Werde es das nächste Mal machen. Gut, gut, gut, gut, gut, gut, gut, gut, gut, danke, Chef.