Crowne Plaza Kunshan

Crowne Plaza Kunshan Bewertungen

Crowne Plaza Kunshan

No.699 Zizhu Road, Kunshan, Jiangsu, ChinaHoteldetails anzeigen
Crowne Plaza Kunshan
Crowne Plaza KunshanCrowne Plaza KunshanCrowne Plaza Kunshan
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1 Nacht

Gästebewertungen

9.4/10
Hervorragend
1945 Bewertungen
Verifizierte Bewertungen
Lage9.5
Ausstattung9.3
Service9.4
Sauberkeit9.5
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Negative Bewertungen(45)
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Apr. 2025
Paar
3 Bewertungen
10/10
Hervorragend
Bewertung vom 4. Mai 2025
Hotel’s location is good, room is spacious and clean, staff’s service is warm and buffet breakfast has lots of varieties and delicious!
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Antwort der Unterkunft: 尊敬的_TISG10sqkrxc****,您好!感謝您對崑山皇冠假日酒店的好評和喜愛!非常高興您對酒店員工和服務的稱讚。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。期待再次入住。祝您生活愉快!崑山皇冠酒店總經理 Vincent Fan
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Apr. 2025
Reise mit Freunden
1 Bewertungen
10/10
Hervorragend
Bewertung vom 24. Mai 2025
Five star hotel in all the ways that count. Beautiful rooms, full ensuite with deep soak tub, quiet, clean and affordable priced for the quality of the property.  Breakfast buffet had a large selection of western options, as well as Asian dishes plus a full range of pastries, breads, soups, porridges, fresh fruits, yoghurts, cheese board with cold meats and the list goes on, and on, and on. Many staff on hand managing the different stations. Also huge window of availability 0630 to 1000.  Attached is a huge mall and half a block away is an Apple Store.  Can’t rave enough about our experience. A+
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Antwort der Unterkunft: Dear_TICA1qbzwf33****,Thank you for taking the time to share your feedback We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank Crowne Plaza Hotel GM Vincent Fan !
Patrik Tomanovic
Superior Doppelzimmer
Aufenthalt im Okt. 2024
Geschäftsreisender
40 Bewertungen
10/10
Hervorragend
Bewertung vom 12. Nov. 2024
Clean great hotel with excellent breakfast. Location is close to several eateries and spa around.
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Antwort der Unterkunft: Dear_TIXXyvcixeb****,Thank you for taking the time to share your feedback We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank Crowne Plaza Hotel GM Vincent Fan !
Jayne Lynn
Superior-Zimmer
Aufenthalt im März 2025
Geschäftsreisender
12 Bewertungen
6.0/10
Bewertung vom 14. Apr. 2025
I was underwhelmed by the Crowne Plaza. I stayed for work, but it was my birthday while I was there. I asked if they wanted to upgrade my room because it was my birthday, but they feigned that they didn't understand (I did use English). The room was OK, but the carpet was definitely not clean. It was quite warm while I was there but the air conditioner was not on as the room temperature never changed. I used the swimming pool one day. Although it looks super cool in the pictures with a big glass infinity corner, it was very much leaking. Inside the pool the tiles were falling off the edges - there was even a sign acknowledging this. On my birthday I went up for a massage. I had to go into the back to find a lady and she made like I was bothering her phone time. Then she was on the phone while giving me a massage. The massage itself was pretty much the lamest massage I have ever had in my whole life. She barely massaged my skin much less my muscles. Also, the lights were on full bright and there was no much, just the sounds coming from the weight room that was around the corner. The whole experience left me wishing I had just stayed in my room. I do understand that the massage place, although in the hotel, was not related to the hotel.
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Antwort der Unterkunft: Dear _TXUSjgceggp****:Thank you for your valuable comments about our hotel rooms. We sincerely apologize for any inconvenience caused due to the room issue.We will definitely rectify the problems you have raised. Please be assured that we are in the process of reviewing the hotel's software and hardware facilities to ensure an excellent stay for all our guests. We hope that this will not affect your trust and enjoyment of us!We hope you will choose our hotel again when you come to Kunshan in the future. We look forward to welcoming you back to Ben.Thank you!CrownePlazaHotelKunShan GM Vincent Fan
Zcai
Superior-Zimmer (2 Betten)
Aufenthalt im Jan. 2025
Familie
4 Bewertungen
8.0/10
Sehr gut
Bewertung vom 10. Febr. 2025
I recently had the pleasure of staying at crown plaza Kunshan. From the moment I arrived, the staff was ensuring a smooth check-in process Room was clean and good.The breakfast buffet was delicious, offering a wide variety of fresh and flavorful dishes.
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Antwort der Unterkunft: 尊敬的E57503****,您好,感謝您能在百忙之中抽出寶貴的時間來對酒店進行點評。我們很開心收到您非常細緻,優秀的評價。能為您提供一次滿意的入住體驗,我們深表榮幸。酒店坐落於水鄉古鎮崑山,四周環繞周莊、千燈、錦溪等景點,更是崑曲的發源地。可以讓您遠離城市的喧囂,尋一處安靜優雅的美好環境。很開心酒店員工服務得到您的喜愛,對於您給予如此高得評價,我們會分享至酒店每位員工,我們期待您的再次光臨,祝您旅途愉快!崑山皇冠酒店總經理 Vincent Fan
Kaleena Nataly
Superior Doppelzimmer
Aufenthalt im Febr. 2025
Geschäftsreisender
10 Bewertungen
8.0/10
Sehr gut
Bewertung vom 30. März 2025
SUPERB! until we have extended 1 more night though
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Antwort der Unterkunft: 尊敬的D455923****哥***,您好,感謝您能在百忙之中抽出寶貴的時間來對酒店進行點評。我們很開心收到您的評價。能為您提供一次滿意的入住體驗,我們深表榮幸。酒店坐落於水鄉古鎮崑山,四周環繞周莊、千燈、錦溪等景點,更是崑曲的發源地。可以讓您遠離城市的喧囂,尋一處安靜優雅的美好環境。很開心酒店服務得到您的喜愛,對於您給予如此高得評價,我們會分享至酒店每位員工,我們期待您的再次光臨,祝您旅途愉快!崑山皇冠酒店總經理 Vincent Fan
Lee
Superior Doppelzimmer
Aufenthalt im Aug. 2024
Geschäftsreisender
8 Bewertungen
10/10
Hervorragend
Bewertung vom 22. Sept. 2024
best hotel in Kunshan. I will visit again when I come to Kunshan
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Antwort der Unterkunft: DearE297833**** ,Thank you for your feedback and we are pleased to learn that you have enjoyed your stay Many guests choose this hotel because of the . We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.We hope to have an opportunity to serve you again in the near future.Sincerely,CrownePlazaHotelKunShan GM Vincent Fan
DIRK (Dékè) 德克
Crown Family Room
Aufenthalt im Nov. 2023
Familie
11 Bewertungen
8.5/10
Sehr gut
Bewertung vom 1. Jan. 2024
The inside pool is great - the water was comfortable warm, not like many other places too cold, while the rooms were a bit over heated and not adjustable. Otherwise still a good choice.
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Antwort der Unterkunft: Dear E225949****, Thanks for sharing your valuable feedback with regards to our hotel guest room. We sincerely apologize for the inconvenience due to the problems with the guest room and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us. We hope this would not deter you from choosing our hotel again in the future. We look forward to welcoming you back to our hotel again. Thank you! Crowne Plaza Hotel General Manager Kathy.Ma
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Juni 2025
Geschäftsreisender
22 Bewertungen
10/10
Hervorragend
Bewertung vom 26. Juli 2025
very good
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Antwort der Unterkunft: Dear_ceair65026189****,Thank you for taking the time to share your feedback We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you Crowne Plaza Hotel GM Vincent Fan!
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Juli 2024
Geschäftsreisender
15 Bewertungen
4.2/10
Bewertung vom 23. Sept. 2024
Furniture too old and not clean
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Antwort der Unterkunft: Dear M258564****:Thank you for your valuable comments about our hotel rooms. We sincerely apologize for any inconvenience caused due to the room issue.We will definitely rectify the problems you have raised. Please be assured that we are in the process of reviewing the hotel's software and hardware facilities to ensure an excellent stay for all our guests. We hope that this will not affect your trust and enjoyment of us!We hope you will choose our hotel again when you come to Kunshan in the future. We look forward to welcoming you back to Ben. Thank you!CrownePlazaHotelKunShan GM Vincent Fan
Leonida
Deluxe-Executive-Zimmer, Stadtblick (2 Betten)
Aufenthalt im Sept. 2024
Familie
75 Bewertungen
9.0/10
Großartig
Bewertung vom 27. Dez. 2024
Very relaxing hotel
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Antwort der Unterkunft: Dear_Leonida,Thank you for taking the time to share your feedback We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank Crowne Plaza Hotel GM Vincent Fan !
Gantogoo
Superior-Zimmer (2 Betten)
Aufenthalt im Juni 2023
Familie
1 Bewertungen
10/10
Hervorragend
Bewertung vom 18. Juli 2023
Good location and best service
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Antwort der Unterkunft: Dear <_TXAUjv5hbq2****>,Thank you for taking the time to share your feedback We are very glad to know that our staff and service helped inmaking your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.T hank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!Kathy Ma, General Manager of Crown Kunshan Hotel
Tzvetanov Ivan
Superior-Zimmer
Aufenthalt im Okt. 2023
Geschäftsreisender
2 Bewertungen
10/10
Hervorragend
Bewertung vom 28. Nov. 2023
GOOD!!!
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Antwort der Unterkunft: 尊敬的TSXX6736tcp****,您好!非常感謝您選擇崑山皇冠假日作為您出行的選擇,您對我們酒店各方面的認可,是我們酒店全體員工努力的動力。酒店旁邊即是招商購物中心,可以滿足您購物的需求。我們除了為每一位客人提供優質化的服務外,更會按照您的入住需求提供各種個性化服務,我們有多種房型,總有一款適合您。饗食滙西餐廳早餐擁有數百種食材,您可以享用我們精心為您烹飪的精緻美食,讓您一天神采奕奕。非常期待您的再次到來,祝您生活愉快!崑山皇冠酒店總經理 Kathy Ma
wondal
Superior-Zimmer (2 Betten)
Aufenthalt im Apr. 2025
Familie
5 Bewertungen
10/10
Hervorragend
Bewertung vom 11. Mai 2025
買了攜程的套餐,599一晚含早餐和一頓晚餐。酒店雖然有些年頭了,但設施維護得很好。房間很寬敞,該有的都有了,公共區域香氛很好聞,佈置得很高級。晚餐套餐雖説是雙人餐,但我們三個人都吃不完。菜的色麪很好,味道也在線,到底是出自五星級酒店大廚之手。自助早餐很豐盛,驚現小龍蝦,也是很壕了。總體來説性價比巨高!家人住得很開心。
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Antwort der Unterkunft: 尊敬的wondal,您好!感謝您選擇崑山皇冠假日作為您出行的選擇,您對酒店的認可,是我們酒店全體員工努力的動力。我們除了為每一位客人提供優質化的服務外,更會按照您的入住需求提供各種個性化服務,我們有多種房型,總有一款適合您。饗食滙西餐廳早餐擁有數百種食材,您可以享用我們精心為您烹飪的精緻美食,讓您一天神采奕奕。非常期待您的再次到來,祝您生活愉快!崑山皇冠酒店總經理 Vincent Fan
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Apr. 2025
Familie
12 Bewertungen
9.0/10
Großartig
Bewertung vom 4. Mai 2025
五一小長假入住了崑山皇冠假日酒店,總體體驗非常滿意。酒店環境優雅,服務也非常到位。特別是小莊,他隨時為我們提供幫助,讓我們感受到了賓至如歸的服務。此外,客房部的朱正元師傅也給我們留下了深刻的印象,隨時響應我們的需求,細心周到,讓我們非常舒心。 然而,酒店的自助早餐略顯不足,品種相對較少,選擇性不多。而且由於座位有限,早餐時間稍顯擁擠,造成了一些混亂。希望酒店能在這方面有所改進,提升整體用餐體驗。 總體來説,崑山皇冠假日酒店的服務質量令人稱讚,尤其是工作人員的細心與專業,讓我們的入住更加愉快。如果能改善自助早餐的質量和餐廳的座位安排,整體體驗將更加完美。
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Antwort der Unterkunft: 尊敬的M577654****,您好!感謝您選擇崑山皇冠假日作為您出行的選擇,您對酒店的認可,是我們酒店全體員工努力的動力。我們除了為每一位客人提供優質化的服務外,更會按照您的入住需求提供各種個性化服務,我們有多種房型,總有一款適合您。饗食滙西餐廳早餐擁有數百種食材,您可以享用我們精心為您烹飪的精緻美食,讓您一天神采奕奕。非常期待您的再次到來,祝您生活愉快!崑山皇冠酒店總經理 Vincent Fan