Novotel Kunshan Yangcheng Lake Bewertungen

Gemütliches Zimmer, bequemes Bett, tolle Dusche, sehr gutes Frühstück; nur die Lage ist nicht sehr praktisch, man braucht ein Taxi, um herumzukommen, z. B. zu Restaurants

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This is my second time here in the hotel and Ali and the staff have been amazing. Aron helped me so much last visit with internet issues. The staff are so incredibly helpful and kind. They helped me with didi rides and cabs several times a day. The hotel is new, modern, and the rooms large ! Internet speed is a bit slow. However , it's an excellent place to stay if you are visiting DKU or the city center which is a 10 minute taxi ride away.

If you need to be in Kunshan, this is a decent place. I booked it because it was close to a place I was going for a meeting and in a lot of ways it's a pretty standard high end business hotel in a non first tier city. But there were some nice surprises like a bath tub the room and it had some of the fastest internet access I've had the pleasure of using in China (which was great for a multi-hour video conference I had that night with Europe). Bed was firm but not a board, good pillows. Decent selection for breakfast the next morning but the coffee was a bit weak so the Starbucks around back if the building or the Luckin a block away (if you're a Luck in fan) were good to know about. Not a lot of dining within walking distance but a couple kilometers up the road over near Duke Kunshan there were some interesting dining options including decent pizza and Southeast Asian food.

It was an excellent experience in Novotel. - very friendly and kind staff - upgrade my room - very convenient, elevator from parking B1 to room without changing - super clean, tidy, and high quality facilities inside room - staff speak English - reasonable price - wonderful location which is very close to a lake and night area. - strongly recommend

I had a fantastic stay at the Novotel Kunshan Yangcheng Lake. My room was oversized and luxurious, with a very comfortable bed. Front desk staff were friendly and attentive. Breakfast was plentiful and excellent. I look forward to returning to Kunshan and staying in the Novotel again.

The hotel stay was very comfortable and the staff were friendly and welcoming-even sending flowers and fruit as a bonus. I could feel the staff enjoyed providing guests with exceptional service, it was a good stay. We stayed one night for business purposes, I would stay again when I am in Kunshan.

The staff were soo polite when we arrived and helpful. It was the little touches that made us feel special...example it was really hot and they brought us a complimentary Ice Lemon Tea which was so refreshing. And another day we were waiting for a taxi and they brought us each a bottle of water. Just so kind. And the rooms were so clean and well decorated. And loved the sheets, pillows and bed. Was so comfortable and had a great night's sleep. Overall a wonderful hotel and customer service experience.

The hotel is very new, with great facilities. It is nicer than any Novotel I have stayed at in Europe. I will stay there again when I next return to Kunshan.

visited with my wife . very nice breakfast

Excellent experience 🥰

manyi

大廳挺氣派的,前台和保潔人員服務非常優質.房間乾淨，各種設施齊全,有機器人送餐. 房間的洗手枱設計很好，台盆是半嵌入式的,這樣枱麪的高度正正好，台盆的深度也足夠,這樣洗臉刷牙時水不會濺出來.臨走的時候，前台貼心的送了一個伴手禮,感覺更好了

酒店服務周到，態度熱情。客房設施完備，比較寬大，有沙發區便於會客。配備現代傢俱，全屋智能控制解放雙手，聲控小度可以控制燈光、窗簾和電視。床品很舒適，房間隔音很好。早餐也豐盛，服務很好。性價比很高，還送了小禮物，下次來還會選擇住這家酒店。