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Lage9.4
Ausstattung9.2
Service9.1
Sauberkeit9.4
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Gastnutzer
Yarrow 2-Bett-Zimmer
Aufenthalt im Aug. 2025
Geschäftsreisender
3 Bewertungen
10/10
Hervorragend
Bewertung vom 8. Sept. 2025
We had an amazing stay here at the Haiwei International Resort Hotel.
We came to Kunming on a business trip and our colleagues also had an amazing time here at the hotel.
The lobby was well kept, the building felt it was recently built. The facilities includes a swimming pool, gym, and a scenic backyard for you to enjoy a glass of beer or tea.
The breakfast selection was also quite nice with locally inspired menus. They even had a noodle bar that served Yunnan rice noodles.
The hotel is within a 5 minute walking distance to the folk village containing local ethnic Yunnan cultures. It is also by the Dian lake which is also within a 30 minute walking distance, and there's a cable car that you can take to the top of the mountains.
Overall the front desk management was exceptional as well, we were helped out by a kind lady named 小琪 who helped us check into rooms on the same floor with the same city views. We initially booked rooms with small twin beds as they were the cheapest option, but we were upgraded to queen sized rooms for free upon arrival.
I would recommend this hotel if you are coming for travel or business.
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Antwort der Unterkunft: ❤免費觀光車賞滇池❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:您好!衷心感謝您選擇海偉國際度假酒店並留下如此細緻的評價!得知您與同事們在滇池畔度過美好時光,我們倍感榮幸。您對酒店設施、民族特色體驗及員工服務的認可,正是我們深耕雲南文旅融合理念的生動印證。服務亮點強化:1.文化沉浸:您提到的民俗村步行可達性,正是我們「推窗見民族,出門即風情」設計初衷;2.員工激勵:已將您對小琪女士的表揚列入季度服務之星評選,她的「同層同景」協調法已納入前台SOP培訓;祝您:商祺順遂,常憶滇池月!
Gastnutzer
Zimmer (2 Betten)
Aufenthalt im Juni 2025
Familie
4 Bewertungen
10/10
Hervorragend
Bewertung vom 19. Juli 2025
This hotel was our first stop for a two week trip in Yunnan, we couldn’t have wished for a better start of our holiday. The rooms are clean and spacious and the view on the garden is beautiful. We can recommend the restaurant as well, especially the famous ‘over the bridge noodles’. Our kids enjoyed the pool and we enjoyed the bar 😬. Thanks for the great service!
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Antwort der Unterkunft: Dear Valued Guest, Thank you so much for choosing our hotel as the first stop on your two-week Yunnan adventure! We are absolutely thrilled to read your glowing review and to know that we could provide such a memorable start to your holiday. It’s delightful to hear that you enjoyed our spacious, clean rooms and the tranquil garden views. We’re especially proud of our signature "Crossing the Bridge Noodles" restaurant – thank you for recommending it to fellow travelers! We’re also so glad that your children loved the swimming pool and that you found time to unwind at our bar 😊. Your appreciation for our service means the world to our entire team. We strive to create unforgettable experiences, and feedback like yours inspires us to keep raising the bar. The whole team would be honored to welcome you back whenever your travels bring you to Yunnan again. Until then, we wish you many more joyful adventures!
No English speaking service is available and we got the wrong information for our trip. Language barrier. Not clean enough to get 5 star hotel.
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Antwort der Unterkunft: 對不起,這次的服務沒有達到您的期望。我們會深入調查問題原因,採取措施進行整改,努力為您提供更優質的住宿體驗。
KKTeo
Elegantes Queensize-Bett Zimmer
Aufenthalt im März 2024
Alleinreisender
4 Bewertungen
7.0/10
Bewertung vom 25. Apr. 2024
Room is modern, comfortable with good view. Hotel is about only 300m from Ethnic Village. However, service is far from good - no smile, no thank you from frontdesk all the way to restaurant staff. Ordered a cake and a drink; the cake came but still no drink after 30mins even though it was not crowded, the restaurant also didnt serve tea/water automatically - not service oriented & meticulous. Hotel is called "国际”,but the service standard is definitely not "国际‘.’
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Antwort der Unterkunft: 尊敬的賓客:您好!感謝您的點評分享,很抱歉此次入住未能完全達到您的期望。未能給您提供良好的入住體驗,在此向您表達酒店的誠摯歉意,我們會重視您提出的問題及時反饋加強整改,我們希望整改後再次得到您的青睞,祝您生活愉快!
Tan.x.gen
Yarrow Sunnine Doppelzimmer
Aufenthalt im Juni 2025
Paar
9 Bewertungen
8.5/10
Sehr gut
Bewertung vom 24. Juli 2025
Okay..
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Antwort der Unterkunft: ❤ Dianchi Lake, 10 minutes' walk from Yunnan Ethnic Village ❤ The hotel is located in the core area of the Heping section of the Dianchi Lake Resort District in Xishan District, Kunming, within the Dianchi Lake Ecotourism Circle. It is adjacent to famous tourist attractions such as Yunnan Ethnic Village, Museum, Xishan, and Heping Dam, with a 30-minute walk to Heping Dam and a 15-minute walk to Dianchi Lake. With its unique geographical location and convenient transportation around the hotel, it offers guests an ideal stay.Dear Guests:Hello! We sincerely thank you for choosing to stay at Haiwei Hotel and leaving us your valuable review!We are encouraged by your rating of "4.2 out of 5"! Your simple words of "good" not only affirm our efforts but also remind us that there is room for improvement. We always pay close attention to the real experiences of every guest, no matter how long or short the feedback, we take it seriously.To continuously optimize our services, we kindly invite you to share more specific suggestions through your replies. Your opinions will directly help us improve!Looking forward to creating a better stay experience for you next time! Wishing you all the best!
Leung Polly
Yarrow Sunnine Doppelzimmer
Aufenthalt im Juni 2023
Geschäftsreisender
11 Bewertungen
10/10
Hervorragend
Bewertung vom 22. Sept. 2023
Very good
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Antwort der Unterkunft: 尊敬的賓客您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴我們將更加堅持不懈,海偉國際度假酒店永遠屹立於這個城市,等候您的光臨!不見不散哦!祝:笑口常開!海偉國際度假酒店屬滇池環湖生態旅遊圈核心區域。周邊擁有4A級景區,高爾夫球場,專業化的體育中心。吃喝玩樂,一應俱全。同時位於酒店一樓餐廳,能為客人提供高品質的餐飲服務,歡迎您下次來體驗。
Antwort der Unterkunft: ❤免費觀光車賞滇池❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:您好!衷心感謝您抽出時間分享如此用心的入住體驗。得知您喜歡房間的緊湊時尚設計、舒適的床品,以及我們精心搭配的早餐與宵夜粥(甜鹹雙選項是我們的特色哦),團隊倍感鼓舞!您對泳池水温和後花園氛圍的認可,正是我們堅持“小而美”理念的動力。特別感謝您提及小蔣和小娟的服務,她們會因您的鼓勵而更加用心。祝您生活愉快,盼再相逢!
Antwort der Unterkunft: ❤湖畔美景 黑天鵝嬉戲❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:感謝您選擇入住我們酒店,並抽出寶貴時間分享如此細緻的體驗!得知您連續入住且特別喜愛菌湯鍋套餐,我們倍感榮幸。您對房間舒適度、景觀視野及親子友好服務的認可,正是我們持續精進的方向。民族村的便捷位置能讓您深度感受雲南風情,而酒店內的小確幸——無論是窗外的綠意盎然,還是晚餐時的民謠駐唱,能為您旅途增添温馨回憶,我們由衷開心。期待下次菌子季再為您奉上時令美味。祝您歸途順利,保持聯繫~
Antwort der Unterkunft: ❤酒吧暢享時光 花園燒烤❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:感謝您選擇入住我們酒店,並用心分享如此温暖的體驗!您對保安指引、前台服務、客房細節、早餐品質及花園環境的認可,正是我們團隊持續追求的方向。特別感動於您提及周美花師傅的貼心服務——"服務到家"的細節和清晨問候的温暖,我們已將她的事蹟納入本月服務標兵案例,您的鼓勵是對員工最好的嘉獎。您提到的"大美雲南"讓我們倍感親切,昆明四季如春的浪漫與酒店"家外之家"的理念不謀而合。我們已記錄您對客房服務的偏好,下次入住時將為您準備專屬歡迎禮。期待與您再賞滇池晚霞,共品過橋米線!祝您旅途如春,常安常樂
Antwort der Unterkunft: ❤湖畔美景 黑天鵝嬉戲❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:讀到您對2樓陽光、1樓地道美食的喜愛,尤其是伴手禮讓您帶走了雲南味道,我們的廚師和禮賓團隊會歡呼雀躍!——下次歸來,您會發現驚喜更多!——海偉酒店團隊
Antwort der Unterkunft: ❤湖畔美景 黑天鵝嬉戲❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:感謝您選擇入住海偉酒店,並分享如此細緻的入住體驗!您的滿意是我們最大的動力。秋日的海偉酒店正是一年中最舒爽的時節,期待與您再次相遇,在書頁翻動間,品味「慢生活」的美好。期待您下次來感受不一樣的午後時光。
Antwort der Unterkunft: ❤酒吧暢享時光 花園燒烤❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:感謝您選擇入住我們酒店並分享如此細緻的體驗反饋!得知您欣賞過道的香薰設計與整體裝修格調,這正是我們營造沉浸式氛圍的用心之處——您提到的"魚非常漂亮"細節,相信是我們水景裝置為您的停留增添的驚喜。針對您説的其他客人退房吵到您的這個情況,因為是暑假期間,人流量大,退房高峯期不可避免的會產生一些噪音;大部分客人都是帶小朋友出行,小朋友外出旅行必然會非常興奮,無法避免產生的聲響也請您諒解。實在抱歉。