Capri by Fraser Bukit Bintang

السلبيات *لا يوجد شطاف عادي بل شطاف داخلي ولا يناسب الاطفال خصوصا البنات لان دفع الماء عالي *لا يوجد اهتمام بالاطفال ولا يوجد منطقة لعب للاطفال *لايتم عرض خدمات من قبل بعض الموظفين والابتسامه شبه مفقوده عندهم. *يوجد 5 اصنصير والمتاح واحد والانتظار احيانا يصل الى ٨ - ١٠ دقائق *لايوجد قنوات تلفزيون للاطفال بالغرفه . *المسبح صغير مقارنة بالفنادق الاخرى والجلسات قليلة. الايجابيات *اطلالة الغرفة في الجناح جميله . *الغرفة والاثاث نظيفه . *موظفة التشيك آوت ليندا متعاونه وبشوشة كذلك موظفين الوداع يحملون الشناط وبشوشين. قريب من المولات والخدمات . ( تجربة لن تتكرر )

للاسف تجربه سيئه الغرفه للاسف جدا ضيقه في التصميم لم يستغلو المساحه تحس فيه شي غلط لانها كان ع زاويه الحمام في غرفه النوم وليس الصاله ولا يوجد شطاف والمغسله كل شوي متسدده الغلايه جدا مصديه والشارع جدا مزدحم باختصار مايستاهل

Location is great. Within 10min walk to Pavilion. Room is new and clean. Breakfast with a nice view on the 40th floor. Staff at front desk, concierge, housekeeping and The Den are courteous and approachable. Definitely be back!

We got upgraded to Premium King and Twin bedroom as our request for two Deluxe King rooms on same floor was not physically possible (they only had 1 such room on each floor). The room comes equipped with Electrolux brand microwave oven and a bigger than usual hotel sized fridge! Breakfast buffet is affordable, not a huge variety but sufficient for it being breakfast! We had it twice! The toilet is huge especially for Premium King bedroom. We kept our luggage open in it. 😝 Love that it came with wardrobe and shelvings IN the toilet for easy access to clothes and toiletries. It's my first time staying in a hotel whereby entire toilet floor didn't get all damp and slippery. It's walking distance (but non sheltered) to Pavilion and other shopping lane but for the older folks and very young can be tiring if want to keep moving to and fro. The distance from the shopping lane also means not so congested road so there is pros to it. Kids (depth suitable for my 9 year old) also enjoyed the rooftop swimming pool with awesome view! Photo is view from our room on the 29th floor & the rooftop pool.

The location is very near to pavilion, walking distance within 5-7 minutes. Mechanical parking is quite confusing but the on duty security guard (balmi if I’m not mistaken) guided me through the whole process. He’s very helpful and welcoming, which make a great hospitality as the hotel’s first point of contact. However, during the check out time, no clear instruction to indicate what’s the next step after the ticket payment. The check in counter at Level 40 and my room was allocated in Level 18. The room is very clean and fresh when we entered it.

Appreciate the service as everyone made us felt we are welcome from concierge to the house keeping. The lobby check in staff did inform us that we can aces the pool to view fireworks during nye after 11:45, later we only found out that they. Have closed the area and only allow public who paid a cover charge to enter . It’s kinda disappointed because we purposely stayed there to view the fireworks