Name: Smile Hotel Wangsa Maju
Address: 36, Jalan Metro Wangsa, Wangsa Maju, 53300 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 53300, Malaysia, 36, Jalan Metro Wangsa, Wangsa Maju, 53300 Kuala Lumpur, Wilayah Persekutuan, Overseas, Malaysia
Rating: 4

nabila helme

Einzelzimmer

Aufenthalt im Febr. 2025

Single

1 Bewertungen

4.2/5

Sehr gut

Gepostet am 25. März 2025

my second time book with Smile Hotel Wangsa Maju as solo trip. same cust service from previous. cust service all good. cheaper and clean. super comfy and secure. love the cleanness of the hotel! very recommended for solo and couple trips! but not for family trip.

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Botani

Deluxe Zimmer

Aufenthalt im Dez. 2024

Business

42 Bewertungen

5.0/5

Hervorragend

Gepostet am 26. Jan. 2025

Good…overall was quite good…perfect… Dekat dgn kedai ..terbaikk

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Rashidee Hassan

Deluxe Zimmer

Aufenthalt im Febr. 2025

Business

49 Bewertungen

4.5/5

Großartig

Gepostet am 7. März 2025

The reception was just seconds wanted to go out to get some iftar meal when she saw my arrival. She put customer first and rush back in for my check in. My heartfelt gratitute to the reception Ms. Yana or Liana ( I cant spell her name) for her thoughtful and sincere service.

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Gastnutzer

Familien-Zimmer zur Dreifachbelegung

Aufenthalt im Mai 2024

Familie

2 Bewertungen

2.5/5

Gepostet am 24. Juni 2024

When we entered the room, it is smelly; really bad smell. Informed counter; they can’t change the room and this guy is quite bad service, no polite. After cleaned by cleaner, found heater is not functioning. Location is good but the hotel is too bad the service. We won’t come back this hotel again

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Antwort der Unterkunft: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Anonymer Benutzer

Familien-Zimmer zur Dreifachbelegung

Aufenthalt im Nov. 2024

Familie

6 Bewertungen

3.2/5

Gepostet am 18. Dez. 2024

Staying up here again for the location and price to value after landed at KLIA getting back from vacation.

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ZafarAziz

Einzelzimmer

Aufenthalt im Sept. 2024

Single

41 Bewertungen

4.0/5

Sehr gut

Gepostet am 9. Okt. 2024

Nice location,nice hotel for an affordable price. For those who are looking for a budget hotel,this is for you guys.

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Gastnutzer

Familien-Zimmer zur Dreifachbelegung

Aufenthalt im Okt. 2024

Familie

1 Bewertungen

4.0/5

Sehr gut

Gepostet am 18. Jan. 2025

Room quite small, toilet clean & good location. Mirror only in toilet 😓

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Anonymer Benutzer

Familien-Zimmer zur Dreifachbelegung

Aufenthalt im Juni 2024

Familie

9 Bewertungen

3.7/5

Gepostet am 17. Juli 2024

Shower head can improve, aircon can improve, was quite hot in the room, took 3hrs to cool the room. Aircon looks like never maintained for years. Long hairs found on the pillow upon entering, never clean properly.

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Antwort der Unterkunft: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Haziq Fakhruddin

Einzelzimmer

Aufenthalt im Jan. 2024

Business

1 Bewertungen

3.7/5

Gepostet am 28. Febr. 2024

Easy for online booking Book, check in, and rest simple as 123

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Antwort der Unterkunft: Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again.

Eijal

Deluxe Zimmer

Aufenthalt im Mai 2024

Single

4 Bewertungen

2.0/5

Gepostet am 30. Juni 2024

Makin teruk, tuala ada kesan darah , receptionist pun dah tak friendly . Jawab tak nak jawab. Bukan nak ngorat pun . Staff name cindy.

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Antwort der Unterkunft: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Anonymer Benutzer

Superior Zimmer mit Queensize-Bett

Aufenthalt im Nov. 2023

Familie

79 Bewertungen

4.5/5

Großartig

Gepostet am 26. Dez. 2023

Despite a small hotel, it has own lift. Service quite prompt and very good location with lots of restaurant nearby. It has free parking at the basement nearby but it is based on first come first serve. Comfortable room and worth the price

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Antwort der Unterkunft: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Senichikudo

Superior Zimmer mit Queensize-Bett

Aufenthalt im Nov. 2023

Reise mit Freunden

22 Bewertungen

2.5/5

Gepostet am 26. Dez. 2023

BILIK AIR LEAKING. BEDSHEET NAMPAK MACAM TAKNAK TIDUR SEBAB BEKAS KOTORAN. BILIK BAU ROKOK FIRST MASUK TU. BILIK AIR TRANSPARENT YE. AKU SURUH KAWAN AKU TOLEH PANDANG DINDING SEPANJANG AKU DLM BILIK AIR 😭

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Antwort der Unterkunft: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

WRY

Familien-Zimmer zur Dreifachbelegung

Aufenthalt im Mai 2024

Familie

12 Bewertungen

4.0/5

Sehr gut

Gepostet am 17. Juni 2024

Best hotel in town. I liked it very much. Near mosque and a lot of food restaurants. Will repeat again.

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Antwort der Unterkunft: Thank you and looking forward to have you stay with us again!

Anonymer Benutzer

Familien-Zimmer zur Dreifachbelegung

Aufenthalt im Nov. 2023

Reise mit Freunden

3 Bewertungen

3.0/5

Gepostet am 2. Dez. 2023

Overall, can say it a decent stay but not that perfect. Room is just average size, need to move the bed together to make a space for pray or sitting together. However the bed is comfortable. My bathroom door is hard to be shut and the water pipe is leaking. Reception service is just average too, as I don't know why they take time to process the check in, also the check out staff also made me wait as he entertaining the phone call for about 5 min while I'm being standing in front of the desk. Other than that, the access card somehow has problem to unlock the door, so need to go back to the reception to call for assist. Nice stay for a budget hotel. For parking, might be difficult to find as it's within the shop lots.

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Antwort der Unterkunft: Dear Guest, Noted on your comments and will bring this to the Management.

Anonymer Benutzer

Familien-Zimmer für 4 Person(en)

Aufenthalt im Apr. 2024

Familie

7 Bewertungen

4.5/5

Großartig

Gepostet am 27. Mai 2024

The room is big enough for my family, facilities are almost complete (mini fridge, hair dryer, iron). There is tv in the hotel but didn't function as we cannot watch it. There are lot of shops around.

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Antwort der Unterkunft: Thank you and can’t wait to welcome you back!

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Smile Hotel Wangsa Maju

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