The room was very small and limited to placing the luggage when it was opened. The bedsheet was old, stained with colour and not clean. The towel is torn, dirty and old. Water leaking problem on the ceiling during the first day of stay. They agreed to change room on next day due to no room available on Christmas day when we checked in. However, the room air-con was not very cool. The location is good and surrounded by various malls and restaurants and it is accessible around Bukit Bintang area. Nearby MRT easy to take transportation as well but noisy because of busking activities on the street below until 1 to 2am.
Overall, the staff was friendly and helpful, except for the ceiling problem and cleanliness room for improvement.
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