Upper Hotel Suites-Riveria City-Kl Sentral-Monorail Tun Sambanthan

Location is near to kl sentral, within 10 min walking distance, just 5 min to monorel tun sambathan. Comes with simple amenities, clean room. For the view, attached a photo I took at night from the window view. However soundproof is quite bad, escalator waiting time is depend on your luck, sometimes need to wait for long time.

Checked into the hotel today and the experience was honestly quite disappointing: 1️⃣ The check-in service wasn’t very friendly — I tried to be understanding since it’s the holiday season and they might be overwhelmed with guests. 2️⃣ The website stated that parking was provided, but when I arrived, I was told to park by the roadside. 3️⃣ The room had a very strong unpleasant odor. I asked for a room change, but there was no intention to accommodate. 4️⃣ The access door handle was broken, which wasted so much time going up and down the lift just to get in. Definitely not the kind of stay I was hoping for.