Andel Lodge

Absolutely amazing service, we had booked at another place which was awful, we turned up here on the chance, the staff couldn't do more to help us and our stay was amazing, good food and room was spotless, we will definitely be returning for longer next time.

Nice hotel to stay in free parking family business good restaurant very clean kitchen too fresh &testy they offer too Sunday lunch it's very good place to stay in or to have your meal in &they very nice function room it's very nice for weddings & parties...

Three (elderly, one severely disabled) mates for 5 nights sharing a room for three. A good base for touring the area as we did, from Swaffham to Wisbech and Lynn. Not quite sure what to make of The Andel - It's part hotel, part motel (our bit), part restaurant and part party venue, and it gets very mixed reviews from guests with very widely varying expectations. I can only comment on the motel aspect, which was great - easy parking, all level access, nice verandah to the room and easy (covered) mobility access to the main building. We ate all week in the bar, where the food was good though the bar meals menu was a bit limited after several nights - but that was our choice, and it's OK for a shorter stay. The restaurant menu was more extensive. As many others have remarked, the food generally is very good in our experience. Staff all friendly and accomodating, though the bar staff's (not the owners') experience seemed limited - one produced an IPA instead of cider, another declined to make a liqeur coffee as being too complicated. Pricing seems reasonable across the board, especially in view of the recent pandemic and food price rise issues nationally. Hygiene and cleanliness were fine, but the fittings in the room (no 10) were shall we say 'faded'. Whilst the decor was fine, the taps and shower - which all worked fine, by the way - look as if they are from when the place was opened. A mixer-tap shower and a manually switched water heater are fine, but nevertheless dated, and an absence of any safety mat in the bath and no grab handles above the bath suggest this apsect is overdue for updating - sorry, Tina, but I'm with Matthew on this point :o) By contrast, the beds were great, but wi-fi coverage in the chalet seemed to die after 11pm... So as I said, a mixed bag of really good and "could try harder". On balance, though, would I stay here again? Yes, most definitely. Friendly and courteous staff, good quality food and a really comfy bed. Sure there are some niggles, but show me a hotel that doesn't have them!

About 30 of us had a meal there last night . Six of us at one table at the end of the meal i ask for scores out of ten for a 3-course meal. I rated it 9 the rest said 6, 7, 7, 7, 8, The bar lad ought to have some training, There was a lady at our table who was drinking wine it was all sediment in the bottom when she questioned the bar lad his reply was oh I don't drink wine. I think he should have offered a replacement drink. But not a bad meal.

The room was small but warm and comfortable with a decent size tv and kettle We slept well. The staff were helpful and friendly and the food was surprisingly good. The chef is willing to adapt the menu for your preference if possible. The bathroom could do with a little TLC and the toiletries were rather random. I would prefer matching fragrance from a local company, eg Norfolk Lavender but I guess you get what you pay for . I would also have liked bigger towels. There was plenty of hot water. Servicing the room is only offered on stays of 3 nights or more but you can always get more supplies from the staff. We would be happy to stay again if in the area. On this occasion we were visiting Watatunga and birdwatching in Norfolk.

Owner refused to post a left charger even when I offered to pay. Once we lived in a world where hospitality meant you looked after those individuals who came into your premises. If you want more than a bed or some human kindness avoid this hotel. They just want your money