Radisson Blu Hotel, Kyiv City Centre

Very friendly staff, from the time you arrive until you leave the hotel. All staff spoke excellent English and assisted in every way possible. Room was excellent and very relaxing. Multiple language TV channels

The service I experienced at the hotel has been poor at best. I contacted Radisson before my arrival and received no response. Early check-in is at noon. I arrived before this and was informed I would need to pay for one full night or wait in the lobby. One full night? The hotel is new and the cleaners do an excellent job. But even with its newness, plumbing was a problem. The shower temperature intermittently went from too cold to perfect to 'move-out-of-the-way' hot. That aside, water draining could periodically be heard (I can hear it now.) from my bed. Dry cleaning was submitted one evening and not returned until two days later. It was only returned when I contacted reception. Some items were not returned, necessitating another request. My room's television didn't work, so maintenance was sent. They weren't able to fix the problem, but they promised IT would attend to it the following day. As I had received no contact by the following afternoon (1445), so I contacted reception. The problem was finally fixed one hour later. From a positive perspective, the reception staff were very friendly.

Stayed here on the wedding day. Everything was perfectly fine. We have stayed in the Premium room. The room is gorgeous, it is big, light and clean. The staff was amazingly helpful. A small compliment from the hotel was a really nice gesture.

Best place to stay in Kyiv. Great friendly service, all perfectly clean, rooms are specious with lots of light, speedy wi-fi, good food, excellent and professional team, great location in the city center. Will definitely return when will be back to Kyiv!

All perfect but back and abdominal trainer stand in gym will be huge benefit . Else is amazing . as well sauna can start to work not 17:00 but 15-16:00