Gastnutzer
21. Juli 2024
Stayed here for a while. Hotel is very nice, cozy, clean. Rooms are very nice. Nothing bad to say about staff/room cleaners. But there is two things that gets annoying if you're staying there for a while. First of all - drunk customers or even not customers who, for example, are laying with their head in their breakfast plate and no one is trying to get them out. Or sleeping, clearly not smelling well costumers/not costumers in the lobby. And no one does nothing about it. Okey, you can understand if you see people like this sometimes, but if it's regularly like every weekend.. it starts to get annoying and makes you want to change hotel. Second thing - restaurant. I understand that I have pre-paid lunch, dinner and I eat there every day, but after a while unprofessional attitude from some of the waiters starts to annoy. Like restaurant is empty, and the stuff is just standing there doing nothing and you still have to wait for the drinks for 5-10 minutes. And regularly some things are forgotten even if you asked for them. However in a good way stands out evening waiters Anastasiia and Anya. They are always polite, professional and nice. I can understand that things happen but if you have daily inconveniences it ruins all the good things about hotel.
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