Hotels in Gelang Patah, Johor Bahru

I stayed at Sunway Big Box once last year and gave it a full 5-star rating — it was new, and everything was excellent. This second stay, however, fell a little short. I booked for two nights and had requested a birthday surprise in the room, but this was not fulfilled. On arrival, I was given the wrong room. Shortly after entering, I received a call from reception apologising and assuring me they would decorate the room at the next available moment. I told them they could do it the next day after housekeeping. Unfortunately, nothing happened until I checked out. A good hotel should maintain both service and facilities consistently. This time, I noticed several issues: -The iron’s cord was fraying and unsafe for use. -One of the towels was torn. -The sink drained slowly. -On the second day, housekeeping did not provide a floor mat — I had to request one. -The pillows were uncomfortable, though I appreciate that extra pillows were provided upon request. While I still enjoyed the convenience of the nearby mall and shops — limited but adequate — I feel the hotel should review its maintenance and service to ensure guests keep returning.

🎢 2025 Schulurlaub Spaß am LEGOLAND Theme Park! 🧱☀️ Unser Schulurlaub hat gerade viel mehr spannende wir verbrachten den Tag im LEGOLAND Malaysia Theme Park.. Von 10:30 bis 5:30pm .. fuhh Obwohl wir den Tag müde sind, war es die glückliche Art von müde - Überraschend, dass meine Kinder tapfer genug, um die Rollercoaster TWICE fahren!! Dah Byr mahal kan so kita versuchen Haupt so viele Spiele wie wir können .. aber ada gak ein paar Spiele xmain verursachen dah xlarat 🤣 & sie haben auch Lego im Hotel .. die Kinder spielen mit dem Lego im Hotel weiter.. Mama byk kali warn jgn hilangkan .. sonst nanti mama kena byr RM350 für das Lego-Set 🤪 ************ .. .. .. .. .. .. .. .. .. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Also das alles für unsere 1. Trip School Holiday .. kann nicht auf die nächste Schulurlaub 😂 warten

Service is the best from the moment we call the hotel to enquire on the room until check out. Staff also proactively asked us to check if we need housekeeping and if there is anything we need during our stay. The room vibe is like 4 star hotel, and more since its has cooking utensil. Its so convinience! Also, its 5 mins walking distance from legoland. Overall its the best one we stayed so far near legoland! My kids and us love this hotel so much and will become our go to hotel when we come to legoland again. Thank you !

Repeat Travellers to this awesome,calm, solemn tranquil hotel. - Various eateries , bars, cafe, spa - Pop up shops Yatch view is a killer and Rooftop pool view amazing during day, sunset & sunrise. Room is huge and complete ammenities with kitchentte. Worth every penny.

In terms of room, cleanliness, facilities & food were good. My kids really loved the bunk bed. The location is in the middle of industrial area, which is so many foreign industrial workers from Bangladesh, Pakistan & Nepal loitering around the hotel. This is because their hostels are around the hotel. I felt like 'mini Dhaka' being there. It was also difficult to find mini market/ eateries around there. Need to go by car to get to shops/ eateries/ laundry. Front desk staffs were friendly. F&b staffs during breakfast were unfriendly, especially one guy which I think he is a Bangladeshi (yg jaga front counter at the coffee house & at the same time dia kemas meja juga).

I had a very pleasant stay at Fraser Place Puteri Harbour and was impressed by the overall quality and service. The hotel is beautifully maintained, with a stylish and modern design that made my stay feel both comfortable and luxurious. The staff were quite exceptional — warm, professional, and always ready to help with any request. Check-in was smooth, and I appreciated the attention to detail throughout my stay. My room was spacious, spotless, and well-appointed with everything I needed, including a comfortable bed, fast Wi-Fi, and a well-equipped bathroom. The on-site facilities, including the pool and restaurant, were great. Breakfast was varied and delicious, with a good mix of local and international options. The only slight drawback was the location — it’s a bit out of the way from major attractions and central transport links. While the area is quiet and peaceful (which I appreciated for relaxation), it may require a short taxi or ride-share to get to the main city spots. That said, if you don’t mind being a little off the beaten path, Fraser Place Puteri Harbour offers excellent value and a truly enjoyable stay. I’d definitely return for the comfort and service alone! Free parking and remember to validate TNG before checking out.

Very nice and clean room

It was an okay stay. Cleanliness was okay. The receptionist was not very friendly to customers. If you're coming just to rest and sleep, can consider due to its strategic location.

The place is very nice and very clean. It’s less than 5mins drive to Sunway Big Box shopping mall and about 10mins drive to Legoland. The living room area is very spacious. The wall mounted projector is very clear for family movie watching at night. They have a slide in the living room for the kids to play and another level above the slide with a mattress for a big kid to sleep. The living room got 2 queen size beds which can be combined. This is very suitable for a big family (3-5 kids). All can sleep together. They also have a hot water dispenser and electric stove to cook. Overall it’s a very fun and lovely experience staying here.

Wir brauchten ein Hotel in der Nähe des Lego Park, aber alle Hotels wurden für das lange Wochenende in Singapur reserviert. Dieses Hotel ist eine erstaunliche Wahl nicht weit von Legoland mit vielen erstaunlichen Restaurants in der Nähe. Das einzige, was wir nicht gefallen, ist die Tür zwischen den Hotelzimmern - unser Nachbar köchte von 4 bis 7 Uhr, so dass wir nicht schlafen konnten.