Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

Holiday Inn Express & Suites Johor Bahru, an IHG Hotel Bewertungen

Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

Lot 512, Jalan Syed Mohamed Mufti, Bandar, Johor Bahru, Johor, 80000, MalaysiaHoteldetails anzeigen
Holiday Inn Express & Suites Johor Bahru, an IHG Hotel
Holiday Inn Express & Suites Johor Bahru, an IHG HotelHoliday Inn Express & Suites Johor Bahru, an IHG HotelHoliday Inn Express & Suites Johor Bahru, an IHG Hotel
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Preisgarantie
1 Nacht

Gästebewertungen

4.1/5
Sehr gut
399 Bewertungen
Verifizierte Bewertungen
Lage3.8
Ausstattung3.9
Service4.2
Sauberkeit4.3
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Alle Bewertungen(399)
Positive Bewertungen(369)
Bewertungen mit Fotos/Video(116)
Sauber und ordentlich(118)
Großartige Zimmer(88)
Parken ist problematisch(23)
Großartiges Essen(19)
Bequemes Bett(14)
Freundliches Personal an der Rezeption(10)
Nahe am Einkaufsdistrikt gelegen(9)
Großartig für Familien(7)
Negative Bewertungen(30)
Rust
Aufenthalt im Sept. 2022
Pärchen
11 Bewertungen
4.2/5
Sehr gut
Gepostet am 19. Sept. 2022
Lage nahe des Stadtzentrums, umgeben von Baustellen. Ambiente daher nicht so schön. Frühstücksbüffet ist reichhaltig, das Personal freundlich und aufmerksam. Zum Zeitpunkt der Buchung war lediglich ein barrierefreies Zimmer verfügbar, daher waren Badezimmer und Raum großzügig ausgefallen. Die Matratze war steinhart, das Bett mit ca. 180 cm Länge für europäische Körpergrößen zu kurz. Das Fenster war in einem schmalen Nebengang zu finden. Das Hauptzimmer in 501 hat kein Fenster! Sehr beklemmend. Siehe Foto. Insgesamt waren zwei getrennte Klimaanlagen vorhanden, so konnte eine zugluftarme Belüftung erfolgen.
Antwort der Unterkunft: Hi, while we hope you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We have shared your feedback to our management to see how we can further improve in mentioned areas, and we hope your next stay will be better than before.
Gastnutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2023
Pärchen
1 Bewertungen
4.5/5
Großartig
Gepostet am 23. Sept. 2023
ok bestt
Antwort der Unterkunft: Thank you for your feedback! We're glad to know you had a positive experience. If you have any suggestions or if there's anything we can improve on, please feel free to share. We appreciate your support!
Gastnutzer
Aufenthalt im Juni 2022
Business
11 Bewertungen
2.0/5
Gepostet am 27. Juli 2022
Bad…………………
Antwort der Unterkunft: Hi, we are sorry to have receiving such a rating, and we hope we can know more from you so that we can see how we may improve to serve out guests better.
JoyPogi
Suite (2 Schlafzimmer)
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Nov. 2024
This is already our 3rd staycation away from Singapore, everything had been great ask usual. The staff are all very polite and accommodating.
Übersetzen
Antwort der Unterkunft: Hi JoyPogi, thank you for your continued trust in us! We're thrilled to hear that your third staycation was just as enjoyable as the previous ones. Our team takes pride in providing polite and accommodating service, and we look forward to welcoming you back for another great experience soon!
Mr Rider
Suite (2 Schlafzimmer)
Aufenthalt im Sept. 2024
Familie
34 Bewertungen
4.2/5
Sehr gut
Gepostet am 7. Sept. 2024
Short vacation trips with family. The hotel needs to grab down to Pasar Karat The walking distance is about far. The place is quite quiet at night not much entertainment around the area. As for us we managed to grab down the nearest shopping mall. Hotel food is so-so.. There are few places that have good delicious foods.
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6/20
Antwort der Unterkunft: Hi Mr Rider, thank you for your feedback. We're glad you enjoyed your stay with your family. We appreciate your comments about the location and food. We'll look into these points to enhance the experience for future guests.
Yong Fong
Standard Zimmer mit Queensize-Bett
Aufenthalt im Okt. 2024
Pärchen
14 Bewertungen
4.0/5
Sehr gut
Gepostet am 18. Okt. 2024
The hotel was located in a rather quiet place of JB. Need to travel a distance around to get to the hotel. The room was a decent size and cosy. There are limited TV channels and foods in the breakfast which are areas which I think can improve on. The hotel also provides pick up from Holiday Inn Hotel near JB City Square (In pic 2) to their hotel at limited timing. Last but not least, the walls are thin (in pic 1), so if you are a light sleeper, this hotel is not the one for you. Overall for a non crowded hotel, the hotel is not bad for just a short period of stay.
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Antwort der Unterkunft: Hi Yong Fong, thank you for sharing your feedback! We're pleased to hear you found the room cozy and appreciated the quiet location. We take note of your comments about the TV channels, breakfast variety, and the thin walls. We'll work on improving these areas. We hope you still had a pleasant stay and would consider visiting us again for a peaceful getaway. Safe travels!
mayasyd
Standard Zimmer mit Queensize-Bett
Aufenthalt im Okt. 2024
Familie
6 Bewertungen
4.0/5
Sehr gut
Gepostet am 14. Okt. 2024
There are only many flies inside my room and the pillow and mattress are not comfortable. But the room was clean and breakfast was good. Will consider staying again if I can get another room hopefully not flies 😄
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Antwort der Unterkunft: Hi mayasyd, thank you for your feedback! We're sorry to hear about the flies in your room and the discomfort with the bedding. We're glad you found the room clean and enjoyed breakfast. We’ll ensure to address the issue and hope your next stay will be even better! 😄
Gastnutzer
Suite (2 Schlafzimmer)
Aufenthalt im Okt. 2024
Familie
12 Bewertungen
4.0/5
Sehr gut
Gepostet am 8. Okt. 2024
Clean and comfortable beds. Toilets are quite clean and it is a good 1 night stay for my family. Breakfast service was prompt and the staffs are very friendly. It’s a value for money hotel that is pretty comfortable for the price you pay .
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Antwort der Unterkunft: Thank you for your wonderful review! We're thrilled to hear that you found our beds comfortable and our staff friendly. It's great to know that you enjoyed the prompt breakfast service and found value in your stay. We hope to welcome you and your family back soon!
Anonymer Benutzer
Suite (2 Schlafzimmer)
Aufenthalt im Sept. 2024
Familie
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 4. Sept. 2024
Pleasant stay overall. Me and my family enjoyed the cleanliness of the hotel. The lobby looks impressive for a 3* hotel. The room layout is well thought out to have separate room for children. The beds are understandably small (queen and single), but they are new and fresh. The rooms are also well sound proofed from one another. We had a good night sleep. Maybe the location is far away from noisy places that might be the main reason. Only problem we had was the shower knob was stuck permanently on rainshower, we had to ask for technician help in order to use hand shower. But they reacted very quickly so that's great. The breakfast offering was above average. The parking is a challenge. I didn't know need to drive a far distance from the hotel front entrance to get to the back for parking. Also extremely tight spaces, will be a problem for large cars like MPVs.
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Antwort der Unterkunft: Thank you for your detailed feedback! We're delighted to hear that you and your family enjoyed your stay, especially the cleanliness and thoughtful room layout. It's great to know that you had a good night's sleep and appreciated our quick response to the shower issue. We apologize for the parking challenges and will look into ways to improve this for our guests. Thank you for your valuable insights, and we hope to welcome you back for another pleasant stay!
Swee Heng
Suite (2 Schlafzimmer)
Aufenthalt im Aug. 2024
Familie
9 Bewertungen
4.5/5
Großartig
Gepostet am 2. Sept. 2024
Overall, it was a great stay except the aircon and soundproofing can be improved. The carpark on the check-in day needs to drive around to the rear entrance. After that, there is no issue cause the carpark connects to the hotel room lift. Breakfast is basic and good enough if you are not too picky.
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Antwort der Unterkunft: Hi Swee Heng, thank you for your feedback! We’re glad you had a great stay overall. We appreciate your comments on the aircon, soundproofing, and parking; we’ll work on improving these areas. It’s good to know the breakfast met your needs. We hope to welcome you back soon!
Maiyo
Standard Zimmer mit Queensize-Bett
Aufenthalt im Aug. 2024
Business
96 Bewertungen
4.7/5
Wunderbar
Gepostet am 22. Aug. 2024
All great and got complimentary upgrading room. Delicious breakfast. But please provide iron each room due to price was not suitable if no iron provided. Thank you
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Antwort der Unterkunft: Hi Maiyo, Thank you for your feedback! We're glad you enjoyed the room upgrade and delicious breakfast. We appreciate your suggestion about providing an iron in each room and will take it into consideration. We hope to make your next stay even better. Thank you for staying with us!
MzLadyBugzy
Suite (2 Schlafzimmer)
Aufenthalt im Juli 2024
Familie
1 Bewertungen
4.5/5
Großartig
Gepostet am 7. Juli 2024
Very suitable for families with young children. They have free shuttle at few places on scheduled timing, but more convenient to drive by car as its away from the city. Carpark is behind the front of the hotel but staff was very helpful to show us with map on how to get there in 2 minutes. Overall, the room is clean BUT there were 2-3 table tops which were sticky, we had to clean it ourselves, looks like sweet residue. There were also ants on the sink area & wall in 2 single-bedded bedroom. We are glad we had the privacy of 2 separate rooms, but we kept them opened. There is no view outside the window but we are okay with it. We still like it though as staff were very prompt, polite & helpful. We can feel the hospitality. There is a reasonable size gym with variety of equipment but no swimming pool. Maybe during checkout can remind us to let the counter tap our Touch & Go for complimentary parking, luckily there were many posters at the lobby to remind us to do so. Breakfast buffet was included, the spread is reasonable and the food was good considering its included in the room. Thumbs-up for the price which trip.com offer with my coins. Thank you Holiday Inn Express & Suites JB, we will visit again soon.
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6/12
Antwort der Unterkunft: Hi MzLadyBugzy, thank you for your detailed feedback. We're pleased to hear that you found our hotel suitable for families and appreciated the shuttle service and helpful staff. We apologize for the cleanliness issues you encountered in the room and will address these concerns with our housekeeping team. We're glad you enjoyed the breakfast buffet and overall hospitality. We look forward to welcoming you back soon. Thank you for choosing Holiday Inn Express & Suites JB.
Anonymer Benutzer
Suite (2 Schlafzimmer)
Aufenthalt im Sept. 2024
Familie
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 4. Okt. 2024
Room is clean and decent. Good for family. Breakfast spread is nice too.
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Antwort der Unterkunft: Thank you for your wonderful review! We're thrilled to hear that you found the room clean and decent, and that our breakfast spread met your expectations. We look forward to welcoming you and your family back for another enjoyable stay!
Kailin
Suite (2 Schlafzimmer)
Aufenthalt im Juli 2024
Familie
4 Bewertungen
3.0/5
Gepostet am 13. Juli 2024
Staff was welcoming, breakfast was good. There’s nothing nearby and hotel carpark was hard to find. Room size was ok and clean, except stained bedsheets.
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Antwort der Unterkunft: Hi Kailin, thank you for your feedback. We're delighted to hear that you found our staff welcoming and enjoyed our breakfast offerings. We apologize for any inconvenience caused by the difficulty in finding our carpark and the issue with the bedsheets. Your comments are valuable to us, and we will address these matters to ensure a better experience for our guests. We hope to welcome you back for an improved stay at Holiday Inn Express & Suites Johor Bahru.
Ayanna
Standard Zimmer mit Queensize-Bett
Aufenthalt im Juni 2024
Single
105 Bewertungen
4.7/5
Wunderbar
Gepostet am 1. Juli 2024
I was early for check in that day. Thanks to receptionist who allow me to check in before 3pm. The room was very neat & comfortable. Breakfast was soo good😊
Übersetzen
Antwort der Unterkunft: Hi Ayanna, thank you for your kind words! We're glad we could accommodate your early check-in and that you found your room neat and comfortable. We're also pleased to hear you enjoyed our breakfast. Looking forward to your next stay with us!