88, Jalan Ibrahim Sultan, Taman Stulang Laut, Johor Bahru, Johor, 80300, MalaysiaHoteldetails anzeigen
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1 Nacht
Gästebewertungen
3.9/5
Gut
978 Bewertungen
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Verifizierte Bewertungen
Lage4.1
Ausstattung3.7
Service4.0
Sauberkeit3.8
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Negative Bewertungen(139)
Gastnutzer
Deluxe Doppelzimmer Polo-Blick
Aufenthalt im Febr. 2025
Reise mit Freunden
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 16. März 2025
The equipment in the room is a bit old and needs repair, the soundproofing is very insufficient and the sound in the connecting rooms is so loud that I can't sleep, it most needs to be sorted out.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.Sincerely,DaveGeneral Manager
MK Loh
Deluxe-Zimmer zur Doppelbelegung, Stadtblick
Aufenthalt im Febr. 2025
Pärchen
12 Bewertungen
4.0/5
Sehr gut
Gepostet am 15. März 2025
Reasonable price for our stay. Our room could see the still-in-progress rail connection between Singapore and Johore.
The Ramadan buffet dinner we joined was very good. Much variety of food choices. I think there was live music but we were seated where we could not see but only hear.
The day we came on a Causeway Link bus T21 from JB Central - though only 3 stops away, but the road was jammed with traffic. So it took a while for us to arrive at the Zon stop ( Zon is a duty free shopping area mall where Berjaya Waterfront Hotel is next to it).
You can also come this area to take ferry to places like Batam, ....
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6/7
Antwort der Unterkunft: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
Anonymer Benutzer
Deluxe Zimmer mit zwei Einzelbetten und Stadtblick
Aufenthalt im Febr. 2025
Reise mit Freunden
1 Bewertungen
3.7/5
Gepostet am 10. März 2025
Location is good
But room facilities is old & dirty
Water is rusty & clouded
Anyway just a night stay
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Antwort der Unterkunft: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We also put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Sincerely,DaveGeneral Manager
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten und Stadtblick
Aufenthalt im Febr. 2025
Reise mit Freunden
3 Bewertungen
3.5/5
Gepostet am 3. März 2025
Standard decent hotel with nice views of the Straits of Johor. Entire check in and check out process is smooth.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,DaveGeneral Manager
Karen Aceveda
Deluxe-Zimmer, Meerblick
Aufenthalt im Febr. 2025
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. März 2025
The service was good and value for money as it comes with free breakfast.The staff are very helpful and the room is very clean.
Much better only if its SMART TV inside the room so can watch netflix😂.The kid also enjoy the poo! overall stay is 9/10.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,DaveGeneral Manager
Bee Yen
Deluxe-Doppelbettzimmer mit Meerblick
Aufenthalt im Febr. 2025
Single
2 Bewertungen
3.0/5
Gepostet am 2. März 2025
Decent price. Good location. Can find eateries and convenience stores nearby within walking distance. But the hotel is surrounded by clubs and bars, so it doesn't look family friendly in my opinion. Booked sea view room, the room is very spacious, the view is great. The swimming pool is clean, there is small garden at swimming pool area it's nice.
On the cons side:
The hotel is quite rundown unfortunately, the standard is below the par from other Berjaya Group hotels. It could have looked grand with more maintenance and upgrading. The surrounding corridors to the room are gloomy with musty smell, lift has tobacco smell, the decoration and furniture are outdated. On the day I checked in and checked out time, there were workers cleaning the main entrance lobby floor with big pool of water, why they do it at this time???
Room cleanliness can be better. There were small flies in the toilet and the room itself. Furnitures like the tables are dusty, I had to clean them off with tissue papers. The toilet seat and the water tap head at the basin are a little flimsy though, had to use with extra careful, I was afraid it may fall off. Torn bedsheet at one corner.
The room that I got at 14th floor is not really soundproof. At night, can hear loud booming bass noise from the clubs downstairs when it was time to quiet down for sleep, very annoying. Not an ideal place for a peaceful getaway.
The room came with breakfast, but it was very basic. Don't expect much.
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Antwort der Unterkunft: Dear Bee Yen,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We also put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Sincerely,DaveGeneral Manager
TedTan
Deluxe-Zimmer, Meerblick
Aufenthalt im Jan. 2025
Reise mit Freunden
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 12. März 2025
Booked the place for a little R and R retreat with friends (added a cot bed). Have always been curious about the hotel looking at it across the causeway. I think it's a great place to stay if one doesn't mind the clubs at night being a little noisy, have to try and get higher floors and you will barely notice the sound. Got the room facing the sea and it's nice, not the greatest view in the world but pleasant enough. Staff friendliness and service level like in most other reviews are indeed there. There are some nice eating spots near the hotel as well (walking distance).
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Antwort der Unterkunft: Dear Ted,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,DaveGeneral Manager
Cheong
Deluxe Doppelzimmer Polo-Blick
Aufenthalt im Jan. 2025
Pärchen
7 Bewertungen
4.2/5
Sehr gut
Gepostet am 24. Febr. 2025
The hotel rooms are very clean and comfortable. It's a nice place to enjoy the fun and take a place to rest.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,DaveGeneral Manager
Kay minhat
Deluxe Zweibettzimmer Polo-Blick
Aufenthalt im Jan. 2025
Business
8 Bewertungen
4.0/5
Sehr gut
Gepostet am 5. März 2025
Çek in Atas urusan kje .. Suami nak pg batam .. Naik ferry dari sni bilik okay mlm agak bising sbb bnyk club sni.. 2 kli ddk bilik sma view sea .. Sarapan okay cuma 2 kli sarapan sambal nasi lemak masin .. staf friendly 👍🏻
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6/9
Antwort der Unterkunft: Puan Kay,Terima kasih kerana memilih hotel kami, dan juga mengambil masa untuk memberi maklum balas yang baik! Pihak hotel gembira kerana puan berpuas hati dengan layanan dan penginapan di Berjaya Waterfront Hotel. Kami juga mengharap yang puan akan menginap lagi di hotel kami pada masa yang akan datang.Yang benar,DavePengurus Hotel
Thong
Deluxe-Zimmer zur Doppelbelegung, Stadtblick
Aufenthalt im Febr. 2025
Single
19 Bewertungen
4.5/5
Großartig
Gepostet am 19. März 2025
Value for money, room is spacious, below the hotel got many pub and restaurant.
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Antwort der Unterkunft: Dear Thong,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
Demavel
Deluxe-Zimmer zur Doppelbelegung, Stadtblick
Aufenthalt im Jan. 2025
Reise mit Freunden
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Febr. 2025
Location is very accessible in restaurants and also there is indoor mall and 24 hours mini mart. Cleanliness is maintained. Staff is very nice. Highly recommended!!!!
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,DaveGeneral Manager
MeiSing Traveler
Deluxe-Zimmer zur Doppelbelegung, Stadtblick
Aufenthalt im Jan. 2025
Pärchen
8 Bewertungen
4.5/5
Großartig
Gepostet am 18. Febr. 2025
I had a great stay at Berjaya Waterfront Hotel ! The room was clean and comfortable, and the staff were friendly and helpful. The best part was the convenience – there's a Ferry Terminal station right in front of the hotel, which made it super easy to get to Batam Island. I’d definitely recommend this hotel for anyone looking for a convenient and pleasant stay.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,DaveGeneral Manager
Tiong do
Deluxe Zweibettzimmer Polo-Blick
Aufenthalt im Febr. 2025
Pärchen
3 Bewertungen
3.7/5
Gepostet am 18. März 2025
Good place for relax and have lots of cheap beer. It in the duty free zone
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Antwort der Unterkunft: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
Racquel
Deluxe Zweibettzimmer Polo-Blick
Aufenthalt im Febr. 2025
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 16. März 2025
Had a very wonderful stay at this hotel. Highly recommended!
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6/11
Antwort der Unterkunft: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
jeffrey159
Deluxe Doppelzimmer Polo-Blick
Aufenthalt im Dez. 2024
Pärchen
8 Bewertungen
2.5/5
Gepostet am 3. Febr. 2025
For a 4-star hotel, but my stay was far from pleasant.
I was given a room on the highest floor (15th), but at night, the noise from the nightclub made it impossible to sleep. The soundproofing was clearly inadequate for a luxury hotel.
The bathroom was disappointing—the shower head and bathtub were dirty and poorly maintained. The provided shampoo selection was also subpar, with an unpleasant scent.
The free breakfast was one of the worst I’ve ever had. It’s definitely not worth paying extra for, and even if it’s complimentary.
The only redeeming aspects were the air conditioning, which was cold enough, and the view of the polo field with horses in the morning. However, even that couldn’t make up for the other issues. Additionally, one of the power sockets in the room wasn’t even working.
Overall, this was a highly disappointing experience. I wouldn’t recommend staying here unless major improvements are made.
Übersetzen
Antwort der Unterkunft: Dear Jeffrey,Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Sincerely,DaveGeneral Manager