This hotel opened relatively recently (a little more than 2 years ago). Price-wise, this is an upscale hotel for Joao Pessoa (the least expensive room is about R$750 or $150 USD—the most expensive room is R$3170 or $638 USD). The problem is that it just isn't worth it. Just to put it in perspective, you can find hotel rooms in this city for 1/3 of the price that have rooms of comparable size and quality. Let me say that almost all hotel staff are very friendly (but not all), but the level of service and attentiveness does not correlate with the level they purport to provide. The hotel has 185 rooms, so it's not a small place. I came here with my wife to celebrate a wedding anniversary (I won't tell you how many so as not to shock you). Upon entering the reception area, we were offered a glass of water in cheap disposable plastic cups; I suppose this is better than nothing at all, but not by much. Upon entering our room, we noted that the glass shower doors were not completely cleaned. I know it may be a pain in the ass for the chambermaid to get the soap scum off the glass, but for the price, I would expect at least that. In addition, the hotel has a sign in the lavatory that you cannot flush your toilet paper (!). Many hotels in the city have similar notices, but they do not charge as much as Oceana Atlantico Hotel charges. Since this hotel was recently built, you would think the hotel could have constructed a sanitary system that did not require you to keep your poopy paper in a trash can next to your toilet. The most annoying thing that happened was when we went to have our breakfast (which, like in most Brazilian hotels, was included). The buffet was decent, but not even close to the best we have experienced here in this city. You might even say it was modest. Certain breakfast items are prepared to order, and you must order with the waiter—I know this because I went to the open kitchen and the cook said I must ask the waiter (and there was only one waiter in the room). The waiter was busy chit-chatting with other staff as I tried to get his attention. Finally, my wife approached him to request the breakfast dish I wanted and it took forever to be prepared (which is OK if the kitchen was busy), but then I saw him walking around with the plate from table to table with my dish, when he finally remembered our table and then came and chucked the plate in front of me. Of course, the dish was not prepared the way I requested, so I did not even eat it. In summary, I cannot recommend this hotel and I do not think we will be returning, sad to say.
Sehr gut
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