Ocean Spring Resort Chengdu - MGallery

Overall very good experience.Nice for big family with kids and elderlies.Relaxing pace and lovely ambience.Specially highlighting staff named Taylor and 小陈 who are attentive and professional. Love how genuine are them when communicating with the guest.

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

The hotel is very beautifull. All staffs in hotel are very kindly and enthusiastic. I will come back in further.

最近天太冷了，就適合去泡泡温泉。訂的豪華房，面積很大，配備浴缸，有一個小陽台，風景很棒，床上用品乾淨整潔，睡着很舒服。送的歡迎水果新鮮品質好，分量也多。我訂的房間沒有私湯泡池，但是去公共温泉體驗也很不錯。天然的温泉，室外泡池旁邊種了很多樹木，很漂亮。泡池選擇也很多，喜歡薰衣草泡池，泡完了以後皮膚滑滑的。第二天的早餐有羊雜湯，對我胃口，喝了也感覺身體暖暖的。最後表揚前台小姐姐，泰專業泰熱情啦，很為客人考慮，瞭解到我喜歡吃蔬菜，走的時候在酒店自己的地裏現拔了蔬菜給我作為伴手禮，太暖心了，非常感謝！

酒店造景應該花了很多心思，一草一木都很考究。房間設施齊全，打掃的很乾凈，洗浴用品是馬林狗子，香味典雅高級。別墅也有私湯泡池。公共温泉泡池體驗也非常不錯，天然泉水，喜歡特色的紅酒泡池和薰衣草泡池，泡着整個身體暖暖的。管家給我預約了頌缽項目，第一次體驗，感覺身心很放鬆，體驗很好。試了一下管家推薦的黑山羊温泉魚湯鍋，口感不錯，羊肉好嫩，一點都不羶，不愧是招牌。臨近春節，酒店多了很多新年裝飾，添了一點年味，下次和家裡人在過年的時候會再次過來體驗。

前台小姐姐熱情周到，把酒店各種活動都介紹地很詳細。天氣很冷，小姐姐還多送了我一位特色鹽療，做完以後身體很温暖。房間床上用品很舒適，唯一一個不需要換枕頭的酒店，一夜安眠。酒店很大氣，造景很好，在房間可以看到潺潺流水，感覺設計花了很多心思。服務員都很有禮貌，見到都會熱情的打招呼。房間泡池和公共温泉都是天然温泉水，值得一提的是酒店的Spa技師手法也很好。休假一到兩天來這裏入住，體驗都非常好，下次有機會再來。