Bekdas Hotel Deluxe & Spa Bewertungen

Sauber Und ordentlich würde es defektiv empfehlen. Lage ist auch gut

Wir haben 2 Zimmer gemietet und als ich dorthin ging, gaben sie mir ein Zimmer und das Fenster ging zum Lagerraum. Ich wollte das Zimmer wechseln, weil ich dort nicht bleiben kann, aber sie wollten 120 € für das andere Zimmer.

Sehr schlechter Service, unhöfliches Personal Die Zimmer stanken Das einzig Gute war die Lage

Die Lage ist gut, in der Nähe der U-Bahn-Station Trum und der U-Bahn-Station Aksaray. Auch praktisch für den Istanbuler Flughafenbus. Das Zimmer ist jedoch so alt und das Badezimmer roch nach Abwasser. Der Flur ist etwas unheimlich, weil es so dunkel ist. Es gibt keinen Getränkeservice wie Wasser, Tee und Kaffee. Außerdem hat es mir nicht gefallen, dass sie den Reisepass während des Aufenthalts im Hotel einbehalten. Das ist nicht sicher und ich wollte das nicht tun. Jedes Mal, wenn ich ausgehe, muss ich an die Rezeption gehen, um ihn zurückzubekommen. Definitiv kein Zurück.

Bei der Buchung wurde das Zimmer mit 15 Quadratmetern angegeben, wir bekamen Quadrate von 8-9 (das ist zusammen mit dem Badezimmer) ... wir mussten fragen, dann schwören, es zu ändern. Aus der Ferne betrachtet scheint die Zahl mehr oder weniger zu sein, aber wenn man genau hinschaut - Horror. Das Laken ist dreckig, der Spiegel fleckig, im Badezimmer - die Dusche blättert ab. Kein Platz zum Trocknen von Kleidung. Der Kühlschrank war nicht nur dreckig, sondern funktionierte auch nicht. Es gab kein Wasser oder Wasserkocher im Zimmer. Die Aufzüge sind langsam. Das Frühstück ist so schlecht, dass ich es schon lange nicht mehr gesehen habe. Kein Rührei, keine Pfannkuchen ... warmes Essen 3 Tabletts: gekochte Eier, Pommes Frites und trockene Frühlingsrollen. Ein bisschen Kekse und ein paar Pinsel auf Brot. Es gibt noch viel zu schreiben, aber ich sage immer - es kommt auf den Preis an. Wir haben 300 € für 4 Nächte bezahlt und es ist das Geld nicht wert. Wenn der Preis 150s wäre - man kann die Augen vor viel verschließen, aber 300 ... und wie manche zahlen noch mehr - ich möchte weinen.

The third visit för me with my family It was a bad arrival they tried to change my two rooms to worse and cheaper even though I have already paid for my ordered rooms The woman at the reception was terrible, she can't at least smile to the customer

I booked a suit room with sea view and upon arrival for our stay we were informed by hotel the suite room is occupied until the next day but our second day stay the room would be available so we were given a queen bed room with bathroom only,NO sea view at all. Shower was leaking all over floor which was slippery I nearly fell over twice and had to put towels over bathroom floor I reported several times health hazard and was told hotel is under construction. I was woken up but workmen doing construction work next to our room. Second day we packed and told room was not ready as it needs housekeeping cleaning then available but we waited and was told room not ready so not to waste our day we went sightseeing and was told when we got back our room would be ready. This hotel was a total disaster When we got back to hotel we was told room is not in use and needing repair and we were given a standard room with 2 small beds and when we complained on the phone to manager as he was not available in hotel we were informed the manager said he offered us 2 rooms as a complement and I informed him we wanted to stay together he started shouting and discontinued call Hotel staff we had to speak with at reception said they would give us another standard room as a complement which we explained we wanted to stay together as they wanted to separate us insisting again one of us should stay on 3rd floor room and the other on second floor room by the way we are 2 females and we said we feel safe staying together but they became aggressive saying “I am offering you 2 rooms as complement” The facilities swimming pool was dirty and steam room boiling scorching hot water falling on you from ceiling I stayed in many a hotels this was far worse than any other totally not what it shows on your website Not worth the money and bother and very unsafe for lone females

Booked hotel for 2 days on arrived they give us room to somone eles and they send us to different hotel for 1 night stay and then other day we stay in this hotel . Very bad reception. They told us there was fire in hotel thats why we wont be able to give room for today and they lying to trip.com saying we had extra guests 😂😂 . Room was okey for the price but not happy with what they did to us for 1 day

If you read this comment, do not book in this hotel! lousy hotel! Avoid! We booked a room and paid extra to have a larger room with a sea view. We found ourselves the first day with a very very small room, not even room to open your suitcase and a view of neighbours. The sheets smelled of cigarettes. The hallways stink too. Some members of staff are not at all welcoming and are very very very rude. Don't want to be of service. We booked a taxi (A VIP van taxi at 50e) for very early in the morning to drop us off at the airport. In the morning, no taxi planned. The staff didn't want to know anything , and didn't want to help us , even though the day before I was told that the taxi was booked. They finally found us a normal taxi and I was told that I had to pay 45 euros for it. I said I didn't agree because it wasn't right and I was then told to find one outside!!! Ashamed I could have missed my plane!!! I had read some negative comments but I booked anyway. I can now confirm that the negative reviews are real and correct!

Clean friendly great location I will visit again

Service in spa very rude and bad..

Bravo

Le seul problème est le petit déjeuner était toujours pareil ont n’a pas profité de la piscine c’était en travaux

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