Ramada Encore by Wyndham Istanbul Kartal Bewertungen

Man kann es verkraften, es könnte noch besser werden.

Das Hotel war für eine Nacht als Zwischenstopp gut, aber ich würde nicht länger hier übernachten. Das Personal war irgendwie nicht sehr hilfsbereit, sie haben uns für eine weitere Person zu viel berechnet, was unangebracht war, da keines der anderen Hotels je gesagt hat, dass das Essen in Ordnung war. Haben Sie eine Kugel? Das war normal. Ich würde nur als letzte Option wieder hier übernachten .

not worth for money... it should be 2 stars

Good only for business trips

fiyata göre daha iyi bi oda olabilirdi küçüktü ve yetersizdi

房間狹小，燈光很暗，隔音也比較差勁。早餐還行，跟希爾頓的差不多。有一個很小的地下車庫，可以坐直達電梯上樓，搬運行李倒是算方便，但是停車口很窄，非常容易刮蹭，很考驗車技，第一天的時候車庫門還是關着的，需要找人問怎麼開，要是一個人的話體驗會很差…可能是位於市區寸土寸金的緣故，反正這個價位來説非常不值得，也很對不起ramada這個品牌…

Net hotel. Aardig en behulpzaam personeel. 900m van metrolijn M4 die direct rechtstreeks naar airport Sabiha Gokcen gaat. Goed ontbijt.

去機場方便，早點豐富

Clean and decent Hotel, I would recommend for Business trips. Good breakfast, helpful stuff. I will choose again Ramada Encore by Wyndham Istanbul Kartal Hotel. Hotel close to Istanbul Park and Medical Park. Many restaurants and Cafes nearby.

There is good, bad and then worse. Starting with Good: Rooms were very clean, breakfast was quite nice. The Bad: Hotel was on very busy road and there is major construction work going on across the road so as a result even with ear plugs on it was difficult to catch any decent sleep, plus aircon had only hot or fan modes as a result room was very warm and uncomfortable at times. The Ugly: Staff at reception agreed to let me in the room till 4:00 pm since my airport transfer was booked for 5:00 pm. But then they locked my room I went back to reception and reminded them I am getting picked up at 5:00 and receptionist again said no worries sir you can stay in your room, only to receive a ride phone call "demanding to immediately leave the room or pay for an extra day". Without making any fuss I came downstairs and sat in reception. I asked the receptionist would I be ok to quickly grab cup of coffee from restaurant and she replied of course sir help yourself. I went downstairs and two gentlemen there (who I treated with utmost respect throughout my stay and even said thankyou to them and shook their hands in the morning) rudely came between my way and coffee machine and said no coffee for for you. And very very rudely demanded money and got quite aggressive with me, I won't have minded paying for coffee but the way they spoke to me was extremely insulting, they even said to me we have closed the coffee machine and the restaurant is closed for you and kept saying no coffee no coffee. I came back upstairs and shared the whole ordeal with receptionist and what did she do absolutely nothing at all, least I was expecting an apology or perhaps may be even a cup of coffee but she was not interested in my complaint. I even left a letter of complaint with her for the manager. While waiting for my cab I ordered coffee in reception and paid for it (which is absolutely fine) but the way your staff made me feel, insulted and humiliated me, approached me so aggressively is something I have never experienced in my entire life of travelling. I am a very frequent traveller primarily because of work but this experience at Ramada has left a very bad taste in mouth for many years to come. I strongly suggest customer care and hospitality training for your staff at earliest, it seems they're in a completely wrong profession.

Good transit hotel in Asian side of Istanbul. The breakfast was good. The room was small but sufficient for night sleep. Close to metro station and shopping mall. It is a convenient hotel Sabiha airport.

We requested reception to order a taxi. The tall/muscular guy in reception ordered for us saying night charge etc. etc. and charged 25 euros. When getting back we came to know that taxi fare is just 6 (160 Lira)euros. Pathetic behaviour. It's better for him to beg in street rather showing such pathetic behaviour to tourists.

How is it possible someone coming to your room at 1 A.M while you are at sleep? Again, Receiption knock the door at 1:15. I think the Receiption team need many renovation: No one come for welcome No one cares about the luggages Wrong room at first time (Double room for twin request) TWO times one room sold at midnight (nightmare) As a traveler, you always choose a hotel (specially branded one) to get everything as you desired BUT.... I tried to stay 5 nights BUT maybe tomorrow new things happen... Bye Bye Although, Room is clean. Toilet and bathroom super clean and seems just renovated.

I am writing this letter to thank you for the wonderful care and as an appreciation for the services from your staff. It was our first visit, and we were really concerned regarding the service but no doubt we had a wonderful time staying over here. Every staff member with whom we came in contact was attentive and kind including Gur Shan in room service and Ergul in the kitchen. Cem at the reception was particularly helpful and attentive, as much as Hanife, Musa and the rest of your staff. N.B: the bed was so comfortable as well. Thank you for Hasan for choosing for us the right homy hotel and friendly staff . I would surely recommend your service Thank you Ramada encore hotel staff Yours sincerely, Christine & Anne