Sayeban Hotel Istanbul

I’m a good position the hotel is clean and close to main attractions. Very friendly staff , helpful and prepared . Good breakfast with original Turkey delicious vegetable and olives ! That’s what I love !!! Thanks far all and compliments to staff

The fact that this hotel hasn’t had any recent reviews is indeed a red flag. I booked a room for one person, immediately messaged to ask to change to two persons and they as told it’s a double room anyway. I replied great thank you. Ok as changed and I needed a room for three, asked if I could upgrade or if they can add another room and was told this is fine for an additional €40. My sister then went ahead and booked her flight. I went back to the hotel to confirm the additional bed to be told it’s two people max. I tried very hard to work with them for an additional room but they had no rooms and wouldn’t allow the room for 3 people. I then had no choice but to cancel and thought the hotel would understand, they charged me immediately and said it’s because it’s non refundable,. I understand this but thought on this occasion due to the miscommunication they would allow a waive but they flat out refused, even got booking dot com involved who said they would waive their commission for the hotel but the hotel refused. I gave the hotel one months notice cancellation, therefore they could’ve reseller the room, booking dot com was waiting their commission so they were not out of pocket at all so I don’t understand why they couldn’t meet me halfway? I even ask for a partial refund and they still refused. Don’t stay here as you can see from the other reviews it’s a dirty, outdated hotel with greedy owners. Ended up booking the Marmara instead and already their service has been 10 times better than this hotel.