Regency Hotel

Great location, good food and helpful staff. But our room was awful and we were unable to change, such a shame as it spoilt a long awaited break away. The room was at the back of the hotel, with a broken window with a cliff face directly outside, so no natural light. Other problems too.

The Regency has a slightly bygone era feel to it. Service, decor, appearance... And it's so much better for it's old fashioned standards of guest care and service The bedrooms are spacious and very comfortable. The restaurant serves quality fare. The view right over the bay is beautiful whilst it's only about a mile walk into central Douglas. Excellent hotel and staff

This place is a gem, the young lad Jack is a diamond , he serves in the bar, then he greets you at 7 am for breakfast! Serious knowledge about the island and loves his cars! At one stage no one serving in the bar, and one of a few lads shooting the breeze over a coffee jumped up and asked me was I OK, I asked did he work here and he said, I own the place and served me promptly! Great business head on him.

We spent a week here in June. The hotel is very well presented and in a fabulous location. The reception area, bar lounge and dining room have been beautifully restored to capture the elegance of the period. The bedrooms are clean, light, fresh and exude luxury. We had a sea view over the bay which was amazing. The staff are very friendly and extremely helpful. The location is great for walks along the promenade, the electric railway for visits to the Laxey Wheel and the summit of Snaefell, and the world famous horse drawn trams. The bus stops are nearby for getting around the island.......highly recommended

First visit to the Isle of Man so not sure what hotel to go for. In the event this was an excellent choice. An old hotel but modernised where required keeping the best of both worlds. Rooms are well presented with good facilities. Bar and restaurant are very good although a better selection of beers in the bar would be good. Nevertheless, the hotel restaurant is excellent in terms of quality and atmosphere with views of Douglas sea front if you get a table near the window. Staff were friendly without being over the top and happy to help sorting any issue out. Hope to visit again in the future.

Excellent quality hotel, really friendly staff, super clean rooms, and exceptional breakfast. I’ve stayed several times for work over the past few months and every stay has been flawless. I’ve been in several different rooms over the months and they are always spotless, beds / pillows are super comfortable, and if you’re front facing, a fantastic view of the sea. As it is an older hotel, the windows do let in a little sound, but nothing wrong with falling asleep to the sound of the waves crashing into the promenade. Location is excellent right at the top end of the promenade with many many bars and shops wirhin walking distance. Special mention to the restaurant owner who makes the best scrambled eggs on the planet (and the rest of the breakfast is excellent too)!

We had a fabulous stay at the Regency hotel with our 2 children and 2 friends to celebrate my husband’s 60th birthday. It was clean, very warm and comfortable. The breakfast was good and the evening meal excellent, both for meat eaters and vegetarians. The staff were friendly, but in particular Kayden and Sally, who were wonderful. They were friendly, helpful, and it was a joy to be served by them both. The hotel is in a great location on the promenade and we had a seaview room which was really good. We loved the very quirky lift. We loved the Isle of Man, we went on a steam train to the seaside, an electric tram to the top of the mountain and a trike tour around the TT racetrack. There are some wonderful restaurants and in particular we liked Aura Indian and L’Experience (the hotel’s restaurant). The Gaiety Theatre is also worth a visit. We would love to return to the Isle of Man and would definitely stay at the Regency Hotel again.

We stayed here a couple days while exploring the Isle of Man. The hotel is simply charming. It is on the older side and located in a quiet area not too far from the Electric Train Station and the Horse and Carriage rides. It does have a lift but is small and narrow. The last time I saw anything like it was around 50 years ago in the apartment building my grandma lived in. Our room was comfortable. There were 2 good size windows that opened, since it did not have air conditioning. Off to the side was a nook area where there was a counter that could be used as a desk with a desk chair. A mini refrigerator was in the cabinet under the TV. The beds were comfortable, and it had a large bathroom that looked like it was recently remodeled. There is a restaurant there where we had breakfast one morning with a limited menu. In the evening we had dinner there. The restaurant name was Experience Restaurant and reservations are required. We ordered the chicken with dark mushroom sauce that was fantastic. There are some restaurants nearby but many of them, along with the shopping, are a distance away. You can walk it, but it will take some time, but it was not overwhelming. We purchased the Go Card which provided free transportation that could be used for the railroad, horse and carriage and buses. The bus stop was located outside the hotel, which was very convenient. The hotel did have a nice lobby with comfortable chairs and couches as well.

The hotel was not what we expected. The bedrooms were dark and outlook terrible but bathroom was bright and light. Breakfasts were not good - very dried up and often short of essential items like milk. Staff thought very friendly needed more help in their training [not their fault]. Also at breakfast tables weren’t cleared in time for other guests to get their breakfasts and they had to wait in the bar. Totally unacceptable. Made to feel we weren’t really needed at the hotel. But the saving grace was the extremely good dining experience [again if one could get a table]. Guests at the hotel were not guaranteed a table for dinner so consequently we were only able to eat there twice in the week unless we had a bar snack. Also not open everyday and not open for Sunday lunch . This should be openly shown on the website . I would not recommend this hotel except for dinner.