Gastnutzer
16. März 2023
Some great things about the property, and some that could be improved. The location is great-- right on the main pedestrian thoroughfare with restaurants all around, an easy walk from the ferry terminal, and just a block from Playa Norte. The owner was responsive and helpful, and has also negotiated discounts at a few area restaurants and the Green Demon Beach Club, which we appreciated. There also was a big water dispenser on the 3rd floor landing, which was helpful for filling up our water bottles for the day. (They also offer coffee and tea.) Beware if you're tall, as the building is not made for people over 6 feet. I hit my head walking into the building, as the stairs are steep as soon as you walk in, and you need to duck when you start up. Similarly, there's a big step up once in the room into the bathroom, and you'll hit your head if you don't duck. The stairs up to both floors are also quite narrow-- need to use caution. We stayed in the Quintana Roo room on the 3rd floor, supposedly the quietest room. While there is a warning that music can be heard into the night, only upon staying did I realize why it's so loud. The door to the room is flimsy and not insulated. In the morning, you can see light coming through the middle of the door. If it were replaced by a solid, insulated door, it might not be quiet, but it would be a much more manageable volume. The lights in the bathroom were quite dim-- and only located in the back of the room, so it was impossible to see one's face clearly in the mirror above the sink. The sink was beautiful, though, and the shower was huge. Unfortunately, it didn't drain well, and the door didn't close fully. The sheets and towels and pillows were high quality, and the bed was comfortable, which was a highlight. The curtains could do more to darken the room, keeping light out in the early morning, and the TV was tiny-- actually difficult to see, given how far away from the bed it was mounted on the wall. There was a problem with small ants, which seemed to come in from behind the a/c unit, though the owner said she'd have it addressed (I'm sure this is a tough problem to solve). The other a/c issue, though, is that it took over 5 hours for the unit to cool the room down to the temperature at which it was set. I understand it takes time, given the heat, but even if the door isn't optimally insulated, the a/c should do a much better job than it does. All in all, a decent place to stay in a great location, ideal for someone who wants to be out late and not spend much time in the room. Personally, I'd look for somewhere else next time I visit.
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