Hotels mit WLAN in Canberra

"We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests."

"Großer Aufenthalt in Canberra Das Apartment war geräumig, modern und sehr sauber, mit allem, was wir für einen komfortablen Aufenthalt benötigten. Die Lage ist hervorragend in der Nähe von Restaurants, Geschäften und Schlüsselattraktionen, die es einfach zu erreichen um die Stadt. Das Personal war freundlich und professionell, die Eincheckung war reibungslos, und die allgemeine Atmosphäre war ruhig und willkommen. Eine große Option für kurze und längere Aufenthalte. Wäre sicher wieder hier bleiben und es sehr empfehlen. 😊"

"Location is ok for price. Room and shared bathroom shower was small but clean. Bed is comfortable . Good view throughout the window . But can hear any noise outside the room door . No any cups in the kitchen and no milk."

"Overall, the hotel is good and comfortable. The room was clean, and the location was very convenient. However, I was a bit surprised that there was no toothbrush or toothpaste provided in the room. For a hotel of this size and standard, I believe these basic amenities should be included. In addition, there was no bathrobe or loungewear/pajamas available for use inside the room. Having these items would definitely improve guest comfort and enhance the overall experience. In general, it was a pleasant stay, but adding these small details would make the service even better."

"Stylish hotel with a central location. Recommend the atrium rooms as the sun room we were in faced the busy highway and was quite noisy. The aircon also seemed to have issues. Watch out for parking, it’s relatively expensive and the street parking nearby doesnt do overnight unless you are leaving before 6am. Otherwise a pleasant stay."

"We checked in at 2pm but didn’t enter our room until around 4pm. My 3-year-old son and I opened the door to find a middle-aged man **************** inside the room. Reception later admitted they had issued us the wrong key. This is not a “mistake” — it is a serious failure in safety procedures and room-key management. A child being exposed to a ***** stranger is unacceptable. The hotel’s response was a complimentary breakfast, followed by a refund of a minibar Apple juice and parking at checkout, which does not come close to addressing the seriousness of the incident. A pre-requested cot also never arrived and had to be collected by my husband ourselves, highlighting further operational issues. The location is excellent, but due to the lack of basic safety and professional handling of this incident, we will not be staying here again."

"Overall, our stay at Madison Apartments was pleasant once we finally got into the room. The apartment itself was spacious, clean, and well-equipped with everything we needed — from toiletries to kitchen essentials. The A/C wasn’t working properly at the time, but it wasn’t a big issue since the weather was cool. However, the check-in process was extremely disappointing and frustrating. I had called ahead to ask if we could check in just 30 minutes early as I wasn’t feeling well and needed to rest. Upon arriving around 1:35 pm, we were told the room wasn’t ready, which I completely understood since the official check-in time was 2 pm. But when we came back at 2:40 pm, the room was ”still not ready”. The receptionist asked us to wait another 30 minutes to an hour — we ended up waiting until almost 3:30 pm, and it was still not prepared. It was honestly a terrible start to our stay — being sick, exhausted, and having nowhere to rest while continuously being told “just a little longer.” The receptionist was kind and apologetic, but it was clear she wasn’t getting any real updates from housekeeping. It felt disorganised and unprofessional for an apartment of this standard. Breakfast was another letdown for $25 per person — very basic, with no hot food. Just bread, cereal, fruit in syrup, and some bakery items. The pancakes were the only saving grace. Coffee mix wasn’t good either. Once inside, though, the apartment itself made up for it — spacious, comfortable, and had everything you could need. It’s a nice place overall, but the check-in process seriously needs improvement."

"Disappointing, I participated in the National AGM of the largest association in the world and the hotel ran out of one of the most popular tap beer and white wine, just one hour after the guests checked-in/arrived. The hotel advertised 1 hour happy hour every day but the Op Manager staff the bar with only one bartender. Guests lining up for half hour to get the happy hour deal, to be told, ”sorry, the 'happy hour' is finished. The AGM room lighting set up absolutely poor, hard to see and hear anyone, the committee having to re-organise the room. If it wasn't for the every day cleaning the room and the breakfast service, I would have ranked the hotel less than 3 stars, at @ 279/night. I have stayed at other properties in Canberra, such as Kurajong Hotel, for less money but for exceptional experience."

"Very happy with our 4 night stay. As a polyamorous trio we booked the accessible apartment option to have access to a king bed for 3 people, that type of room ended up being double booked across the several booking apps but earlier on the day of arrival they informed us and we were happy to take an apartment with a balcony on the 4th floor with the bed setup we wanted. Quite a nice room, friendly staff and conveniently located. Will stay again for any future trips to see family in Canberra."

"This is the second time I've stayed at Ibis Styles & and unfortunately, my first impression was confirmed. The reception thoughtfully offered me an upgrade from a deluxe queen room to a deluxe king room. To be blunt, I'm not sure where the 'deluxe' came into it. And I was glad not to have booked a standard room. The room was basic beyond description, apart from a king bed. No bedside lamp, opened milk in the fridge, doors hanging off their hinges, bathroom still had hair on the floor, not even a tea spoon. Such a shame as the location is great."