Home2 Suites by Hilton Hotels in Houston

We are very disappointed with what we endured during check-in on 30 MAR 2024. A reservation for a NONREFUNDABLE, one bedroom king suite was made on 11 FEB 24, and the PAYMENT POSTED to my credit card on the 13th...weeks before we could even buy tickets for the game on MLB.. We've stayed here many times specially going to Houston for baseball games. This day, we arrived at the hotel at 2:15 pm. The gentleman at the counter was very polite and said that ”our type of room wasn't ready yet; check-in is at three”. No problem... we totally understood that. We had a four hour drive; arriving early and having to wait is on us. We made ourselves comfortable in the lobby. Things went drastically downhill for the next almost three hours. I got back in line about every 30 minutes while watching the lines steadily grow. Second trip to the desk... he's still pleasant; room is not ready. Third trip up a young lady (pregnant...sorry I didn't get any names) is ready to assist. She said ”there aren't any king suites available; I'm going to switch you to two queen beds.” I said no... I reserved a one bedroom king... I'll wait. On my way back to my chair I told the guy whom originally helped me what she said and he reassured me that I'd get the king. Fourth trip to the counter. It's easy to see that he's getting as annoyed with me as I am with this situation... and quickly says I'm doing reconciliations (or whatever word he used)... I'm trying to find rooms). I go sit back down with my husband, 11yo granddaughter, and her friend... and our poodle. Fifth trip to the counter and I'm in no mood for the nonsense I'm about to endure. The guy says ”I'm sorry ma'am I'm going to have to give you a two queen suite; there aren't any king suites available. The young lady decides to interject ”it's beyond our control” in my conversation instead of continuing on with the customer in her line. My husband and I were not happy about two queen beds. First of all he's 6'2” and secondly, we didn't want to sleep next to two giggling 11 year olds, hence the reason I took the necessary steps that I did. We wanted what we had reserved and PRE-PAID for. I then asked what's the difference in price between the two room types to which she said there isn't any. Oh my God... I replied there had better be and I want to speak with the manager. I'm not sure but I think the next lady that came to assist was an assistant manager because the manager wasn't available at that moment. She was helpful and mysteriously found a one bedroom king suite. We just needed to wait for it to be cleaned. While we waited the manager; a very nice gentleman approached us. I explained everything that had transpired. I declined his offer to give me ”some points”. Points were NOT going to fix the fact that we arrived in ample time to get checked-in, changed, and go to the ballpark so the girls could get autographs. That was taken from us...COMPLETELY RUINED and points was NOT going to fix it. For that represe

Die Lage ist in der Nähe der Einkaufsstraße, die Zimmer sind gut schallisoliert und Sie können einfache Mahlzeiten zubereiten! Wenn Sie kein westliches Essen essen möchten, können Sie einfaches chinesisches Essen selbst kochen. Das Personal an der Rezeption ist sehr enthusiastisch und kann Wäsche zur Selbstbedienung machen. Wenn Sie länger bleiben, ist dieses Hotel geeignet! Sollte es doch einmal zu einer Undichtigkeit kommen, wird diese umgehend behoben und ich bin sehr zufrieden! Eine glückliche Reise! Vielen Dank Ctrip.com für Ihren exzellenten Service!

I spend 100 nights per year in just Hilton brands alone and travel to Houston regularly. Additionally due to my industry/company I've been required to travel during the entire COVID nightmare. I totally understand the challenges and changes the pandemic brought to hotels and have a great deal of respect for the hospitality industry as a whole. All staff interaction I had was friendly & professional; they seem to genuinely care you and want to be there... Property exterior and public areas look well cared for; everything functioning and very clean. Same for my third floor room. Breakfast was what you'd expect from a Homewood property and fine. Evening reception was mediocre. Food and drink selection was strange and very limited. Lobby, public areas and room furnishings are dated and somewhat dark. For the price, this Homewood suites is totally good. Just understand what you're paying for...

The Homewood Suites by Hilton Houston West-Energy Corridor hotel is located in the heart of the Energy Corridor District in Houston, Texas.The Homewood Suites by Hilton Houston West-Energy Corridor Texas hotel 74 suites are made of spacious studio and one-bedroom suites located across four floors. Every suite includes a fully-equipped kitchen with a full-size refrigerator, microwave and coffeemaker. Each suite at the Homewood Suites by Hilton Houston West-Energy Corridor Texas hotel contains a hair dryer, iron and ironing board, fold out sofa bed and a 27" TV with numerous cable channels and pay-per-view movies. Suites also include complimentary high-speed Internet access, phones with data port access and state-of-the-art easy to set alarm clock and a nice size work station.The newly built Homewood Suites by Hilton Houston West-Energy Corridor Texas hotel features a warm natural color palette with rooms containing mahogany furniture. The hotel provides security of electronic locks and all rooms open to well-lit interior corridors. Our on-site business center is open 24 hours to take care of your business needs. At the Homewood Suites by Hilton Houston West-Energy Corridor Texas be sure to take advantage of relaxing in our swimming pool or get a great work out in our exercise room. Save plenty of time to join us for our complimentary Suite Start hot breakfast and our Welcome Home Reception Wednesday evenings.Make yourself at home!

Die Lage des Hotels ist relativ nahe am Flughafen George Bush. Es gibt viele ähnliche Hotels rund um die Autobahn und das Stadtzentrum ist ziemlich weit entfernt. Das Zimmer ist sehr groß, der Hardwarezustand des Hotels ist allgemein, der Gesundheitszustand ist nicht schlecht, das Frühstück ist ein amerikanisches Standardfrühstück, man kann das Zimmer zum Essen bekommen. Es gibt nicht viele Restaurants in der Nähe, und es ist weit, um geöffnet zu werden.

The Homewood Suites by Hilton Houston-Willowbrook Mall hotel is an upscale extended stay hotel uniquely located in northwest Houston, Texas. We are only minutes away from several major corporations, including the Hewlett Packard Houston campus, and within walking distance to over 15 nationally known restaurants.While a guest of the Homewood Suites by Hilton Houston-Willowbrook Mall hotel, you will enjoy your choice of a spacious one- or two-bedroom suite, along with our complimentary Suite Start daily hot breakfast. On Wednesdays we also offer our famous Welcome Home reception - a complimentary dinner served with free beer and wine!This Houston, Texas Homewood Suites hotel also features an indoor pool, complimentary wireless high-speed Internet access, an on-site fitness center, on-site sport court, on-site convenience store, and a complimentary grocery shopping service.The Homewood Suites by Hilton Houston-Willowbrook Mall hotel shares parking spaces with the Willowbrook Mall and commons, home to over 150 retail outlets.Make Yourself At Home!

We have stayed at this hotel several times because it meets our special needs - a handicapped room (suite) with two beds and a roll in shower. Property is well kept up, and staff was very friendly. A little bit noisy due to the close location to I-10, but not too bad by any means. Nice to have a kitchenette with fridge, dishwasher, two burner cook top and microwave, as well as dishes and pots and pans. Reasonable price for buying sodas and snacks and such at the front desk. I would not hesitate to stay here again.

With a stay at Homewood Suites Houston - Northwest/Cypress-Fairbanks, you'll be centrally located in Houston, within a 15-minute drive of Willowbrook Mall and Houston Premium Outlets. This hotel is 11.4 mi (18.4 km) from CityCentre and 12.3 mi (19.8 km) from Memorial City Mall.Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and barbecue grills.A complimentary buffet breakfast is served daily.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.

Settle in and stay a while at our Homewood Suites by Hilton Houston NW at Beltway 8. Enjoy a prime location in NW Houston in the Willowbrook District near Willowbrook Mall, Westray, and Sam Houston Race Park. Northwest Houston is home to many businesses and corporations such as Patterson UTI, Honeywell, Caterpillar, Sunny Sky Products, Amazon, Home Depot, NOV-National Oilwell Varco, and many more, all just minutes from our hotel.Each stylish suite at our extended-stay Houston hotel features a fully equipped kitchen with a refrigerator, microwave, two burner stove and dishwasher to make you feel at home. Enjoy separate living and sleeping areas, complimentary internet access, work desk with ergonomic chair, flat-screen TV, and a sofa bed.Wake up to our complimentary hot full breakfast served daily, and enjoy complimentary Welcome Home Wednesday evening social with drinks. State and local laws apply. Must be of legal drinking age. Stop by the 24-hour Suite Shop for a quick snack or a meal to prepare in your room. Work out in the fitness center, take a dip in our outdoor pool and practice your stroke on the putting green. Our beautiful patio, with fire pit and grills, is a great spot to relax and soak up the Texas sun or unwind after a busy day.Stay connected to the office from the 24-hour business center. Our hotel in NW Houston also offers over 900 sq. ft. of meeting and event space.