Hotels mit Badewannen in SANTA ROSA

Die Reise begann schlecht, weil Trip.com's Zahlung ungültig war. Wir mussten Ihre Mitarbeiter für nahezu eine Stunde schreiben, bevor wir in unser Zimmer überprüfen konnten, so waren wir zu spät mit unseren Familienmitgliedern zum Mittagessen. Die Frauen am Frontdesk waren schrecklich und machten alles, was sie konnten - sie konnten uns keinen Schlüssel geben, bis die Zahlung abgeholfen wurde. Also waren wir nicht sehr glücklich mit Trio.com's Service. Wie konnte etwas wie das passieren, wo Ihre Zahlung nicht gültig war? Ich würde gern einen Rabatt auf meine nächste Reise wegen dieses Problems. Als wir in der Unterkunft waren, war der Service ausgezeichnet. Das Zimmer war sauber und ruhig. Das Bett war komfortabel. Der Pool und die HeißTube waren bis 10 Uhr geöffnet und waren warm und sauber. Wir liebten jeden Abend nach einem Besuch mit der Familie zu schwammen und zu schwimmen. Der einzige Kurvenball war, dass der Feuerkabine nicht betriebsfähig war. Ein Mann sagte, es sei auf das Wetter zurückzuführen, aber es war klar und trocken, so dass es keinen Sinn hatte. Daher mussten wir unsere Weihnachtszeit Prosecco (die wir im Hotel Snackbar gekauft haben!) im Zimmer trinken, da es zu kalt war, ohne einen Feuerkabine draußen zu sitzen. Aus diesem Grund war es ein schrecklicher Besuch und wir würden wieder bleiben. Wir hoffen, dass Trip.com die Rechnungsfrage gut macht, so dass wir Ihre Website wieder verwenden.

Booked here last minute when we were not able to stay with family as planned. All the staff were extremely helpful and empathetic - we ended up really enjoying our stay here, even though it started as an emergency back-up plan. After a 12 hour flight and 2+ hour bus ride from SFO, the hotel shuttle picked us up at Sonoma Cty airport (driver Carlos was prompt and helpful with the bags). We were greeted at the front desk by Sandra and would like to praise her for her empathy and care. We were very tired and stressed out and she made us feel calm and welcome. The manager Erin was also extra helpful during our stay, asking if there was anything she could do to help us out. Our 3rd floor room was quiet and spacious. Although the decor is a little bit dated, everything was very clean and well-maintained. We slept well and were very comfortable. The hotel restaurant offered a nice breakfast (thanks also to the attentive breakfast attendant and friendly chef who were pleasant even at 6:30am), with either a buffet or cooked-to-order options. The food was above our expectations and there was plenty to choose from. They also offer lunch, dinner and drinks which is handy as there is not too much in the immediate area. There's also a convenience shop on premises for snacks as well as a free coffee/tea station. The area is quiet (office park and movie theater next door) and we didn't hear any noise from the airport. The free parking is well-lit and directly in front of the hotel. We didn't have a car for the first couple of days, but were able to get into downtown Santa Rosa using the SMART train. The station is only about 10 mins walk away and it's very cheap and convenient to get to Santa Rosa or Petaluma among other places. We really appreciated being able to get around without a car and were happy to have SMART as an option. Other plus points at this hotel are the well-equipped business center with printers, which helped us with the reorganization of our disrupted trip. There's also an indoor pool and a small but nice gym. It's really a full service hotel with everything you need. I would definitely stay here again. Finally, I really would like to once again commend the staff - everyone we dealt with at the hotel was very helpful and friendly. We really appreciated this!! Thanks and keep up the good work!

Die Lage des Hotels ist sehr gut, es ist sehr praktisch, zum Weingut Sonoma zu gehen, es gibt einen Parkplatz für 10 US-Dollar, der Pool und der beheizte Pool sind großartig, die Temperatur des Außenpools im Dezember ist überhaupt nicht kalt?

Hier kamen Sie für eine Übernachtung und dieser Ort ist wunderbar. Literalmente 2 Gehminuten zu einigen der besten Restaurants wie El coqui BOMB Evans Küche BOMB die Cantina BOMB. Service war stellvertretend und Zimmer sind groß mit gegossenem Deckel. Sehr glücklich mit dem Aufenthalt

We booked a vineyard view room at a higher price, but when I checked in and went to my room it didn’t have one. I phoned the front desk and was told they upgraded my room, but this room had a lot of issues. One, it was not far from the pool which is under construction and there was constant beeping from heavy equipment. Other issues were that the AC didn’t work; I set it to 68 (it would not set lower) and the temperature of the room never went below 72. Furniture was dated and the top of the bench in front of the bed was peeling. The coffee maker didn’t work and one of the lights in the bathroom was out. Also, they charge a $45 resort fee and the pool wasn’t even available. The staff was nice, but $650 a night for this was way too high. I like the area, but will look for a better place next time we visit.

Excellent location for exploring wine country and the Bay Area. Great value. New facility with plenty of amenities (pool, hot tub, fitness center, bar, breakfast, etc.) Courteous service. Only complaint is entrance off of Santa Rosa Ave. is not marked at all and easily missed.

Stay was normal. Checked in it was ok. The room A/C was good the first few days, after that it was just not working. Did not mind cause wasn’t there during the day and the nights were chili. End of April gets a bit hotter and May. I asked the manager (Adrian Velasquez) and it took him a few weeks to get it installed. Moving forward I try to extended for a few more months but it was booked and by the 13 of May I was supposed to leave. The days go by, weeks go by and I did forget about the check out day. He calls me yelling and threatening about the situation, I immediately book another hotel near by. While moving my stuff (2.5 months worth) he (Adrian) was just unprofessional yelling and being rude and harassing me till I left the building. I hope this matter gets taking care if with the corporate office, I will be doing a follow up on this manager because there is no way anyone should be treated unprofessional like this manager. My stay was from March till May and I hope he reads this and think of his actions next time.

Der Preis ist am besten für einen Hotelaufenthalt mit einer Küche und einem vollen Kühlschrank. Das Personal hat sich verändert und sie haben große Anstrengungen unternommen, um besonders zu sein, was sie in den Räumlichkeiten zulassen. Ruhe Nacht. Alles im Zimmer funktioniert und bei der Ankunft und ist sauber. Saubere Handtücher und Toiletten sind täglich verfügbar. Kostenloses WLAN und es funktioniert gut. Der Einkauf ist nahe, nur über die Autobahn. Ich spare Zeit und Gas, die in die Geschäfte reisen. Viele Orte in der Nähe, um zu bestellen, wenn Sie wählen. Das Wasser ist sauber. Es riecht nie wie Rauch in den Zimmern. Raucher müssen rauchen weg vom Gebäude. Sie sind tierfreundlich. Mein Auto ist sicher, es gibt Kameras im Parkplatz und im Büro.