Wyndham Hotels in Hoi An

The front of the hotel looked interesting, but think it's just unfortunate choice of colours making it looking like a US road side motel. Once on the compound the hotel looks nice and new. We stayed at the beachfront villas - hotel offered buggy service but it's also just a quick 3-5min walk to reception. Staff is by far the best value for this hotel - Sunny in particular was really friendly and helpful and helped to make sure our stay was as comfortable as possible as well as offering lots of suggestions, and helping with the below incident. Interior design was perhaps the biggest failure for this hotel. It wasn't possible in the ground floor bedroom to close the curtains without having to step in the very large bathtub - not greatest for old parents (in my case) or young families that would likely stay in these ground floor bedrooms. The glasses are all unmarked, and unfortunately so well cleaned that they are extremely easy to miss. This cause an unfortunate set of events where my old parents, having arrived late from the airport, had to stand into the large bathtub to close the curtain in the bathroom since it faced directly to the front of the villa, and when he stepped out after much effort he failed to see the glass in front of the bathtub (which felt also unnecessary - upstairs bathtub was right in the middle of the room). His glasses smacked into his face into pieces - fortunately no broken glass but the frames cut his face quite badly and we were worried for concussion too. Mum also nearly worked into the kitchen glass door - it's just very difficult to tell if it's closed or not. The upstairs shower had inbuilt ledge for shower gels etc but didn't fit properly so all of them were hanging over the edge. There was a washing machine and detergent provided and a massive garden but nowhere to hang the clothes (drying cycle only gets them to warm damp). These are just the sort of things that makes the difference between a real 5 star hotel - especially given the prices I paid for - and something slightly lacking.

Insgesamt war ich mit dem Hotel sehr zufrieden. Das Meer ist 3 Minuten von der Unterkunft entfernt, so dass man morgens problemlos im Meer schwimmen und sich waschen kann, und der Meerblick ist gut. Der Pool des Hotels ist sauber und auf jedem Stuhl liegen Handtücher, sodass Sie die Liebe zum Detail spüren können. Vor allem der Service des Personals beim Einchecken ist sehr gut❤️ Besonders TU und KEVIN sind so nett. Vielen Dank. Auch das Zimmer war sehr sauber und geräumig. Das Bett war so weich, dass ich wunderbar schlafen konnte. Das Frühstück ist einfach, aber lecker und reichlich. Vietnamesischer Kaffee ist köstlich Hygiene, Service, Zimmer und Ausstattung waren alle sehr gut. Ich möchte das nächste Mal wieder hingehen