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Gastnutzer
Executive Family Suite (Tub+Humidifier+Mini Fridge)
Aufenthalt im März 2025
Familie
2 Bewertungen
8.0/10
Sehr gut
Bewertung vom 24. Apr. 2025
Best hotel by services and location realy good for family
Übersetzen
Antwort der Unterkunft: 感謝您選擇塞納安邸!管家團隊24小時的細緻守候,衹為讓您在哈爾濱的每刻都如歸家般温暖。期待下次相遇時,帶您探索中央大街的晨曦光影。
Ivy Ho Yen Chen
Executive Family Suite (Tub+Humidifier+Mini Fridge)
Aufenthalt im Febr. 2025
Pärchen
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 19. März 2025
Wonderful 6-Day Stay at Seine Hotel – Highly Recommended!
I recently spent six days at Seine Hotel in Harbin, and my experience was fantastic! From the moment I arrived, the staff was warm, welcoming, and attentive, making sure I felt at home throughout my stay.
Location: The hotel is conveniently situated, making it easy to explore the city's attractions, including the beautiful Ice and Snow Festival, Central Street, and Songhua River. Transportation was also convenient, with taxis and public transit readily available.
Room & Comfort: My room was clean, spacious, and well-maintained, with a cozy bed and all the necessary amenities. The heating system worked perfectly, which was essential for Harbin's cold winter weather! The housekeeping team did a great job ensuring the room was spotless every day.
Service & Staff: The staff was exceptional—friendly, professional, and always ready to assist. They helped with recommendations, taxi bookings, and even small translation needs. Their hospitality truly enhanced my experience.
Overall Experience: My six-day stay at Seine Hotel was comfortable, enjoyable, and stress-free. Whether you're visiting Harbin for tourism or business, this hotel offers great value for money, excellent service, and a warm atmosphere. I would definitely stay here again!
Rating: ⭐⭐⭐⭐⭐ (5/5)
Would you like to add anything personal, like a special experience you had there?
Übersetzen
Antwort der Unterkunft: 感謝您入住塞納安邸店,並利用寶貴的時間告知我們您的入住體驗,我們一直致力於為每一位客人都有賓至如歸的入住感受。我們將繼續提供一如既往的高品質服務,為客人創造更加完美的入住體驗。酒店人性化服務.塞納安邸酒店是一座豪華本土特色酒店,酒店在百年中央大街步行街與美麗的松花江交匯中,俯瞰城市繁華,縱覽無盛江景。歡迎您再次入住,祝您生活愉快!
Gastnutzer
Superior Zimmer (2 Betten)
Aufenthalt im Aug. 2024
Reise mit Freunden
2 Bewertungen
10.0/10
Hervorragend
Bewertung vom 20. Sept. 2024
great hotel. old but tastefully renovated. Staff great, very helpful.
2 layers of double glazed window, super quiet and would be super warm for winter.
go north 100M+ is the river, go south is the market. next street is the Central Street.
The following has nothing to do with the hotel's facility or service, but the driver they booked for us to the airport.
Please do not use him again, he driving is dangerous and unprofessional, he will ruin your reputation
What did he do
1. speeding all the way (130 at 40 zone)
2. pressed his horn constantly
3 texting while driving
4 loud music all the way
5 did not drop us off at the most convenient point (downstairs and taking lift instead of upstairs kerbside)
Übersetzen
Antwort der Unterkunft: 尊敬的賓客您好,感謝您下榻塞納安邸酒店,您對酒店的認可是我們前進的動力,同時更加感謝您對酒店提出了您的寶貴意見,讓我們能及時發現工作過程中存在的問題,我們會積極和合作車隊溝通,堅決杜絕此類事情再次發生,真誠的期待您常回哈爾濱常來塞納安邸,祝您萬事順意❤
Gastnutzer
Deluxe Family Suite (Tub+Humidifier+Mini Fridge)
Aufenthalt im Mai 2024
Familie
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 23. Juni 2024
We are family of three and booked a room for 4 with 1 double bed and 2 single beds. The room is very spacious and clean, the same is for bathroom. The beds are very clean and comfortable. The staffs were curious and professional. They helped us carry the luggage’s to the room when checked in and to the car when left. The service was prompt when needed. The location is close to Songhua River and Central Blvd. There are a lot of restaurants in the area. We will definitely stay in the same hotel next time in Harbin.
Übersetzen
Antwort der Unterkunft: 尊敬的貴賓您好,美麗的相聚如期而至,願我們周到細心的服務帶給您温馨的居停體驗。願你我相聚的點點滴滴匯聚成屬於你我的美好回憶,塞納安邸酒店地理位置得天獨厚,距離中央大街防洪紀念塔步行大約5分鐘,距離國家5A景區太陽島,極地館隔江相望,感謝您對酒店的點評,您的鼓勵是我們前進的動力,塞納安邸酒店全體員工竭誠為您服務,衷心期待您的下次光臨
Dawn
Deluxe Familienzimmer
Aufenthalt im Nov. 2023
Familie
6 Bewertungen
7.0/10
Bewertung vom 23. Dez. 2023
Check in and check out was relatively smooth and guy at counter was helpful. I recommend getting breakfast outside as the food was mediocre and very little for the amount paid. You can easily get to nice local restaurants just right outside the hotel.
Übersetzen
Antwort der Unterkunft: 尊敬的賓客您好,感謝您對酒店的認可,酒店位於中央大街核心商圈,比鄰防洪紀念塔、觀江索道、濱州鐵路橋,是出差旅遊的不二之選,期待您的五星好評❤
Gastnutzer
Executive Family Suite (Tub+Humidifier+Mini Fridge)
Aufenthalt im Nov. 2024
Familie
5 Bewertungen
9.5/10
Wunderbar
Bewertung vom 21. Dez. 2024
Clean cosy and family friendly. Love our room!
Übersetzen
Antwort der Unterkunft: 尊敬的貴賓您好:感謝您入住塞納安邸酒店並利用寶貴的時間告知我們您的入住體驗,酒店位於哈爾濱商業中心與中央大街相鄰,地處松花江太陽島、哈爾濱大劇院隔江相望,地理位置優越,從酒店步行即可到達哈爾濱必遊景點中央大街、防洪紀念塔、中東鐵路網紅橋、索菲亞教堂,是哈爾濱道里區標誌性建築之一,塞納安邸酒店是一座豪法式酒店,酒店在百年中央大街步行街與美麗的松花江交匯處。歡迎您再次入住,祝您生活愉快。
Jasur Mavlyanov
Deluxe Family Suite (Tub+Humidifier+Mini Fridge)
Aufenthalt im Okt. 2023
Familie
15 Bewertungen
10.0/10
Hervorragend
Bewertung vom 19. Nov. 2023
Good location: very close to the pedestrian street (Zhongyang street), close to restaurants and cafe's. Traditional interior: resembling 20th century architecture. We liked it. Maybe one suggestion is: they should improve the lighting inside the rooms, it was a bit dark.
Übersetzen
Antwort der Unterkunft: 尊敬的貴賓您好,美麗的相聚如期而至,願我們周到細心的服務帶給您温馨的居停體驗。願你我相聚的點點滴滴匯聚成屬於你我的美好回憶,塞納安邸酒店地理位置得天都厚,距離中央大街防洪紀念塔步行大約5分鐘,距離國家5A景區太陽島,極地館隔江相望,感謝您對酒店的點評,您的鼓勵是我們前進的動力,塞納安邸酒店全體員工竭誠為您服務,衷心期待您的下次光臨
SinTL
Deluxe-Zweibettzimmer
Aufenthalt im Apr. 2024
Pärchen
13 Bewertungen
7.0/10
Bewertung vom 18. Mai 2024
Frosty reception. Each time you pass the front desk, at the best,they say 你好. Most time they just glare at you suspiciously.
The TV system is difficult to navigate as you need to do certain settings before you can watch free TV uninterrupted by frequent advertisements or reminders to subscribe. The service personnel who came to help treated us like we are stupid, don't know how to operate a TV!
Übersetzen
Antwort der Unterkunft: 尊敬的賓客您好,感謝您下榻塞納安邸酒店,很抱歉因為電視廣告問題給您帶來了困擾,智能電視的廣告問題我們也深受其害,我們會積極反映給相關部門;前台接待對每位賓客問好是我們最基本的職業素養,如果在店期間遇到任何問題歡迎您隨時和我們溝通,祝您萬事如意
Seng
Superior Family Suite (Tub+Humidifier+Mini Fridge)
Aufenthalt im Nov. 2023
Familie
4 Bewertungen
9.5/10
Wunderbar
Bewertung vom 8. Jan. 2024
Great location, very near to the monument and walking street
Übersetzen
Antwort der Unterkunft: 感謝親的5星和點評分享,塞納安邸一直致力於打造“友善、可靠、關懷、周全”的貼心服務,把每一位客人當成好朋友一樣對待,旅行的路上一路勞累風塵僕僕,而塞納安邸就是親在哈爾濱温暖的港灣,卸下行囊,放下疲憊,迎接親的的是熱情明朗的微笑,真誠和用心的服務,用真誠和真心打動親,讓彼此的距離拉的更近一些,每個城市都有難捨的景色,每個酒店都會由他們特別而又温馨的回憶,希望短暫的相處,塞納安邸能在親的回憶裏成為最獨特的那個!期待下次與親的邂逅喲
Gastnutzer
Executive Suite
Aufenthalt im Nov. 2023
Familie
2 Bewertungen
9.5/10
Wunderbar
Bewertung vom 14. Dez. 2023
Nice food, good location, friendly and efficient staff.
Übersetzen
Antwort der Unterkunft: 尊敬的賓客您好,感謝您對酒店的認可,酒店位於中央大街核心商圈,比鄰防洪紀念塔、觀江索道、濱州鐵路橋,是出差旅遊的不二之選,期待您的五星好評❤
Stephen Kenneth
Executive Family Suite (Tub+Humidifier+Mini Fridge)
Aufenthalt im Nov. 2023
Familie
5 Bewertungen
7.5/10
Bewertung vom 29. Dez. 2023
The location is ideal. Very close to the zhongyang pedestrian street and the river where you can partake in snow activities. The size of our room was perfect for a family of five and the floor heating worked great. Lots of places to eat nearby and convenient waimai delivery straight to our room.
If visiting the harbin ice festival would recommend staying here rather than in songbei where there is nothing nearby.
Übersetzen
Antwort der Unterkunft: 尊敬的賓客您好,感謝您對酒店的認可,酒店位於中央大街核心商圈,比鄰防洪紀念塔、觀江索道、濱州鐵路橋,是出差旅遊的不二之選,期待您的五星好評❤
Anonymer Benutzer
Deluxe Familienzimmer
Aufenthalt im Nov. 2023
Reise mit Freunden
2 Bewertungen
10.0/10
Hervorragend
Bewertung vom 11. Dez. 2023
Commendable service by 雷天夫, provided great assistance to our requests on room service & airport transfer booking. Comfortable, spacious & clean hotel with great amenities. A stone away to nice restaurants & not far from Zhongyang street & sightseeing areas
Übersetzen
Antwort der Unterkunft: 尊敬的貴賓您好,美麗的相聚如期而至,願我們周到細心的服務帶給您温馨的居停體驗。願你我相聚的點點滴滴匯聚成屬於你我的美好回憶,塞納安邸酒店地理位置得天都厚,距離中央大街防洪紀念塔步行大約5分鐘,距離國家5A景區太陽島,極地館隔江相望,感謝您對酒店的點評,您的鼓勵是我們前進的動力,塞納安邸酒店全體員工竭誠為您服務,衷心期待您的下次光臨
Gastnutzer
Superior Family Suite (Tub+Humidifier+Mini Fridge)
Aufenthalt im Nov. 2023
Familie
6 Bewertungen
10.0/10
Hervorragend
Bewertung vom 25. Dez. 2023
Very nice room, helpful staff, perfect location. Will be book again
Übersetzen
Antwort der Unterkunft: 尊敬的貴賓您好,美麗的相聚如期而至,願我們周到細心的服務帶給您温馨的居停體驗。願你我相聚的點點滴滴匯聚成屬於你我的美好回憶,塞納安邸酒店地理位置得天都厚,距離中央大街防洪紀念塔步行大約5分鐘,距離國家5A景區太陽島,極地館隔江相望,感謝您對酒店的點評,您的鼓勵是我們前進的動力,塞納安邸酒店全體員工竭誠為您服務,衷心期待您的下次光臨
Agnescyh
Deluxe-Zweibettzimmer
Aufenthalt im Juli 2023
Familie
6 Bewertungen
10.0/10
Hervorragend
Bewertung vom 23. Okt. 2023
Nice good locations. Very convenience to any place. And friendly staff
Übersetzen
Antwort der Unterkunft: Dear guests, thank you for your recognition of our hotel. At the same time, I am very happy with your recognition and support for the hotel staff. With your recognition and support, we have added confidence and motivation on the road of growth, and we will make persistent efforts to do better. The hotel is decorated in European style, and the elegant western atmosphere combines the high-quality, professional and private butler service concept of Sena Andi. May our intimate check-in service become an unforgettable memory for you! The hotel will continuously improve the service quality and bring you more surprise experiences. Thank you again for your love for the hotel and look forward to your next visit.
Gastnutzer
Deluxe-Zweibettzimmer
Aufenthalt im Sept. 2023
Pärchen
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 29. Okt. 2023
Great location, very clean, staff are very helpful.
Übersetzen
Antwort der Unterkunft: 尊敬的貴賓您好: 塞納安邸酒店位於中央大街核心商圈,地處松花江南岸與著名太陽島、哈爾濱大劇院隔江相望,地理位置優越,從酒店步行即可到達哈爾濱必遊景點中央大街、防洪紀念塔、中東鐵路網紅橋、索菲亞教堂,我們希望能通過細緻入微的服務和温暖舒適的環境讓每位客人都能感受到我們真誠的心意,我們一定不忘初心,砥礪前行,祝福您生活愉快,也期待您下次光臨。