Hotels in Dong Da Bezirk-Literaturtempel, Hanoi

Das Hotel liegt in einer Fußgängerweite zu den Hauptattraktionen, die Zimmer sind sauber, das Restaurant hat einen schönen Blick, aber die beste Sache ist das Personal, vor allem die Rezeptionisten. Sie sind unglaublich hilfreich, freundlich und willkommen. Wir wünschen uns, dass alle wie Thao sein würden!

The service is consistent and professional throughout. It has been, in fact, enhanced since my previous stay during it's opening year. For one, the executive lounge is in full swing, albeit plagued by occasional inconsiderate guests who talk for prolonged periods on their mobile phones or book the meeting room for the purpose of dining with their friends on the pretext of discussing work. The lobby moniterance can be more effective i.e. enforcing orderly conduct and behaviour over rowdy and aggressive mainland Chinese tourists. Devices and voices should be kept to a minimum in public spaces to maintain proper decorum. The hotel ground staff need to be more vigilant in this regard. That said, the service staff are to be highly commended. The Guest Experience Manager, Ms. Hannah, is extremely approachable and knowledgeable. She provided me with valuable tips on places of interests within the city and beyond. She always makes herself available and is often seen interacting passionately with guests around the property. Certainly, the executive lounge staff, Lucas, Kevin, Audrey, Estee, Lynn and Crystal are very attentive and guest-centric. No request is ever overwhelming for them and they portray the executive lounge to a very high standard. I was touched by staff who recognised me though my previous stay was some two years back. Concierge, Mr. Ku, welcomed me warmly with his sincere and genuine hospitality style. The Duty Manager, Mr. Harry, did his best to resolve my room issues and was always following up diligently on my preferences. Front Office staff, Ellen and Anna, who were also present since the opening of the hotel, maintain their friendly and charming dispositions. The lobby bar staff are impressive, with dedicated staff like Duc and Mr. Thang, the outlet manager, who remembered me by name and concocted a special ginger/lemongrass tea when he found out that I had a dry throat. I'm looking forward to forthcoming stays at this property whenever I pass through Hanoi. Dr. Sam Jay Yeo Accor Live Limitless (Diamond) Singapore

I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here. First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her. The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use. In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me. In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes. It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!

I stayed one week in March 2024 for my business trip to Hanoi. A very nice and large apartment . At arrival The registration desk upgraded to a larger 2 bed room at floor 5. Comfy beds and sofa. AC works well and is silent. The kitchen is very usable. The clothes washer is new and works perfectly .... Very quiet atmosphere.... The gym is too basic and small. No swimming pool and sauna. The breakfast is average and always the same.... Fresh tea, eggs, noodle soup and fruits were my morning routine. I really enjoyed staying in Nesta apartment... Very nice room cleaning staff, very professional management desk, a seamless and comfortable stay indeed. The drawback is you need to call a taxi to reach the old quarter and other city spots. But the quality and cost are great. Highly recommended

Das Hotel hat eine sehr gute Lage, nur 15 Gehminuten vom Kern der Altstadt von Hanoi entfernt. Aber es ist nicht so überfüllt und laut wie in der Altstadt. Besonders empfehlenswert ist das Frühstück. Es gibt viele Kategorien und die Qualität ist sehr hoch. Besonderes Lob gilt der jungen Dame an der Rezeption, Frau Miao Ling. Nachdem ich mich mit ihr unterhalten hatte, stellte ich fest, dass sie sich selbst Chinesisch beibrachte, jeden Tag sehr fleißig lernte, sehr klug war und sanft und freundlich zu anderen war. Sie hat der Reise viele schöne Erinnerungen hinzugefügt, wie zum Beispiel den sanften Wind in Hanoi

Ich blieb gerade in diesem Hotel und der Kundenservice war hervorragend. Das Hotelpersonal einschließlich Anna und Sophia waren immer glücklich und freundlich. Sie gingen oben und darüber hinaus. Als ich einen Taxi zum Flughafen genommen habe und der Fahrer uns überladen/betäubt habe ich Personal in der blauen Hanoi e-mailt und sie riefen die Taxifirma, um für mich zu befürworten, und sie überzeugten die Taxifirma, uns eine Erstattung des Preises über PayPal zu schicken. Ich habe auch abwesend-gemütlich meine Medizin im Zimmer nach der checkout verlassen und das Personal hat sie mir in Saigon kostenlos geschrieben! Schließlich war das Zimmer sauber und die Betten waren komfortabel. Das Hotel sieht und fühlt sich neu. Will in Zukunft hier wieder bleiben.

골목안에 위치해 있어서,네비**션으로 찾을때 조금찾는게 어려웠지만.이후 호텔밖을 나가고 다시 들어왔을때는 찾기쉽다. 앞에 호텔처럼,어플예약으로 결제완료된것을 파악하지못한것은 아쉽지만,빠르게 이해하시고 대처해주셨다. 장점이 참많은 호텔이다. 여권은 사진만 찍고 바로 주셔서 좋았고 디포짓도 없었다.그이외 어떠한 유료도 없었다. 호텔안에 오토바이를 무료로 주차할수 있다. 세탁기가 있다-건조는 옥상에서 한다고한다. 시설도 너무 깨끗하고,에어콘과 냉장고,TV . 모두 잘관리되어 좋았다. 친절하신 사장님까지. 오래 머물지는 못해 아쉽지만. 다음에 또 방문하고싶은 곳이다. -사진은 찍은게 없는데 어쩌다 찍힌ㅋㅋㅋ 침대위공간 ㅋ

We couldn't have chosen a better spot for our Hanoi adventure. The hotel's location in Dong Da district proved ideal, with easy access to both the Old Quarter and cultural landmarks. The free Wi-Fi was consistently strong, and the 24-hour front desk was incredibly helpful. Special mention to their personalized tour arrangements - they organized our Ninh Binh trip perfectly. Rooms are spacious and well-maintained.

Das Zimmer ist ok, vergleichbar mit dem All Seasons. Der Standort liegt außerhalb der Altstadt, etwa 4 Kilometer von der zentralen Kneipenstraße der Altstadt entfernt. Obwohl es nicht weit ist, denken die Leute in Hanoi, dass es sich außerhalb der Altstadt befindet und es für den Tagesausflug keine Abholung vom Hotel gibt.

Fantastic hospitality. The hotel was spotless, and the staff was incredibly helpful. The dining options were excellent. A perfect place for a relaxing getaway