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Verifizierte Bewertungen
Lage4.0
Ausstattung3.7
Service3.9
Sauberkeit3.6
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Positive Bewertungen(24)
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Negative Bewertungen(11)
Ahmet Seri
Deluxe Zimmer
Aufenthalt im Jul 2024
Reise mit Freunden
7 Bewertungen
4.5/5
Großartig
Gepostet am 30 Jul 2024
The rooms are clean and well-maintained. The location is very good. It is close to all the touristic places in Hanoi. It is within walking distance to all of them. The staff is very helpful and kind. They helped with all the issues. (taxi, restaurant recommendations, places to visit and tours)
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Chitsone
Deluxe Zimmer
Aufenthalt im Jun 2024
Reise mit Freunden
5 Bewertungen
1.0/5
Gepostet am 18 Jun 2024
One of the reception ( speak english) when we arrive at hotel we request one room early check in and we are welling to pay additional charge, after that we told this lady, we are not sleep tonight because tonight we go sapa that why we use only this two room for shower . After discussion she agree to give one room early check in without charge because we are not sleep tonight ,we reserved two rooms , second room she will give 11AM as per conversation. After that we take the shower and we go sideseeing for Hanoi area, we asked reception 2nd rooms what time can we get ,for this time her conversation is totally different for first conversation. She gave this one room early check in That why she cannot give second rooms for my booking. They gave one rooms and they take my money for two rooms charge. we asked her why you didnot tell me before we agree the early checkin, she is lied the what she say befor her conversation infornt of his manager and we donot want to argue that why we left the hotel and after side seeing finished we came back in hotel . This time this lady told me aoplogize for this morning case because of her manager is infornt of her that why she canot give complimentary early checkin. Why she give early checkin without approval and we take the shower her conversation was change because of manager, very bad experience and this hotel took our second one room charge didnot provide room.
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Gastnutzer
Aufenthalt im Mac 2024
Familie
3 Bewertungen
3.7/5
Gepostet am 5 Apr 2024
Accommodation was clean but a little tired. The water pressure in the shower wasn't good. It was located in walking distance to the Old Quarter.
The staff were lovely and couldn't be more helpful. For the price it was good accommodation.
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Virtual Travel 2023
Aufenthalt im Dis 2023
Familie
6 Bewertungen
3.0/5
Gepostet am 29 Dis 2023
It was ok.
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Gastnutzer
Aufenthalt im Dis 2023
Single
2 Bewertungen
2.7/5
Gepostet am 30 Dis 2023
Very friendly staffs. Other than that, avoid the hotel. Dont trust the pictures, the room was in the worst condition. There were stains on the blanket, pillow. The slippers provided were the most disgusting ones I have ever experienced. After you check out, one of the staff pleads to give a good rating, so I assume that's why the rating is high on trip.com
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Jennifer
Aufenthalt im Dis 2023
Familie
2 Bewertungen
4.5/5
Großartig
Gepostet am 23 Dis 2023
Great location for the Old Quarter - everything within walking distance including the famous train street. The service was fantastic- super friendly and helpful.
This is very good value for the price that we paid.
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Eli Zuchini
Aufenthalt im Nov 2023
Single
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 12 Nov 2023
I had a good rest there, my air-conditioned was not so good, but at the same time, there was a fan doing a good job. For the price I paid, I guess I made a good choice. The staff was very nice and helpful!
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Gastnutzer
Aufenthalt im Dis 2023
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 15 Dis 2023
Good location. Simple, clean place to stay. Friendly staff.