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Verifizierte Bewertungen
Lage4.5
Ausstattung4.1
Service4.5
Sauberkeit4.4
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Gastnutzer
Premium Twin Room With Balcony & Courtyard View
Aufenthalt im Apr. 2024
Reise mit Freunden
3 Bewertungen
4.5/5
Großartig
Gepostet am 16. Apr. 2024
Really great customer service, we were going to a Ha Long Bay cruise and the staff made sure the shuttle picked us up. The rooms were clean and comfortable.
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Xiangtai
Deluxe Double With Window - Neighbourhood View
Aufenthalt im Mai 2024
Pärchen
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Mai 2024
The staff were very kind and the location of the hotel is very good. Circle K, Pho the Chuyen, Banh Mi 25, and Bun Cha Dak Kim are nearby. If I come to Hanoi next time, I would definitely stay here again.
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Gastnutzer
Deluxe Double With Window - Neighbourhood View
Aufenthalt im Okt. 2023
Single
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 20. Okt. 2023
It’s a nice cozy hotel located on a lively street. The service was good. The room was nice and pretty clean, though the toilet bowl’s room had some dust on it.  The biggest problem I discovered it was the nose in water pipes, it was so loud that even air plugs didn’t help me in the morning. Sound isolation to other rooms and to the hall was also very poor, so it was difficult to sleep.
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Gastnutzer
Deluxe Double With Window - Neighbourhood View
Aufenthalt im März 2024
Single
41 Bewertungen
4.2/5
Sehr gut
Gepostet am 10. März 2024
The reception Tiffany was very kind. I was happy with her
A small 2-star hotel with more than 20 rooms claims to be 4-star on Agoda to deceive customers. When I arrived and saw that this was not a 2-star hotel, I decided not to stay and asked to cancel my booking, but the hotel manager still insisted on not canceling to get my money. I had to book another hotel that night and was extremely upset with the above deception!!
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Gastnutzer
Aufenthalt im Juni 2024
Anderes
5.0/5
Hervorragend
Gepostet am 9. Juni 2024
Great little hotel in a good location in the old quarter. Staff were fantastic and gave us lots of advice on where to go for the different foods etc. 10-15 minute walk to get practically anywhere. The room was clean and tidy nice shower (and lovely shower gel) what more do you need?
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Gastnutzer
Aufenthalt im März 2024
Anderes
5.0/5
Hervorragend
Gepostet am 15. März 2024
We'd like to highly highlight and value the trustworthiness and helpfulness of the hotel staff! After we already travelled further to Hue (13 hours train ride), we noticed that forgot all our papers, keys and some larger amounts of Cash in Euro and VND in the hotel safe. We were very worried about losing all of them. After a quick desperate phone call, Gracie (Vietnamese name: Dương) from the hotel staff assured us to secure all our belongings to have it safely deposit at the reception safe for my uncle to pick up - who was luckily travelling to Hanoi anyways in the days after. Indeed, she secured all our belongings, made a photo of everything for us, counted the money, and wrapped everything in multiple envelops and bags. In the end, not one single Euro or VND was missing! Thank you very much, Gracie - you saved our vacation in Vietnam!
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Gastnutzer
Aufenthalt im März 2024
Single
4.0/5
Sehr gut
Gepostet am 3. März 2024
The hotel is very well located not far from the best places in Hanoi, old quarter, the train street etc The staff was extremely friendly and helpful, they can book the trips to Ha long Ninh Binh Sapa pretty fast On the downside they pretty often run out of warm water which is ok on a warm day