Lotusama Hanoi Hotel Bewertungen

I have never experienced a nicer group of hotel staff. They were all warm and engaging. I could just sit and talk to all of them. Even the manager, Thuc was cracking jokes about having to haul my bag around until check in, which he allowed me to have early. My favourite staff members were Juliet who had the prettiest smile, she was so lovely and so eager to assist with anything. Kenny was my go to man, he fixed my Netflix log in, he changed money for me, he even took me to the train station on the moped. I can't thank the hotel staff enough for making me feel really comfortable. The hotel is not very old so good modern facilities but built in the old quarter style. Its a very good location, easily accessible to all the old quarter land marks and dining options. Thanks again for making my stay in Hanoi, memorable. When I come back to Hanoi, I will look you guys up.