Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
This is one of the best hotels we have ever stayed in. Very convenient to get around. Subway is 5-10 mins walk away. Family mart at the back. Amazing hot pot restaurant at the back too. Lots of restaurants around. Staffs are amazing and super friendly. They always are willing to help and to serve you. They gave us welcome drink and also small water bottles with souvenirs before we left. Very thoughtful! Laundry room with washing and drying machine available for free 24 hrs. Room is big, bright and clean. Washing basin outside the bathroom is very useful when you share the room. I will definitely stay here again. LOVE everything aboutthe hotel!
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Xerxes8888
Gästezimmer (1 Betten)
Aufenthalt im Apr. 2024
Reise mit Freunden
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Apr. 2024
Nice hotel that is central and has laundry room that is free for hotel guest. The hotel staff are all very helpful. The receptions were especially nice and helped us called and verify our booking for an attraction in Shanghai.
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Gastnutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2023
Pärchen
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Okt. 2023
From airport to/from hotel, catch Line 19 Airport Express to West Lake Cultural Square. We caught the 1st train to the airport at 5:59am, it came right on the dot and took 29 mins. Super efficient and cost just CNY$7. Line 1 all stops train costs the same and would take much longer..
Exit C is closest to the hotel. Take the escalators at Exit C, go up to street level, continue walking straight on until 2nd set of lights, turn and look across the road to a brown building, Atour Hotel name is clearly marked right top.
We stayed 9 nights here. Best highlights include close location to Metro Line 1 and Line 19 Airport Express; free laundry service by the wonderful team on the 4th floor; friendly team at reception. One night there was a terrible cigarette smell in the corridor, we called and the next day afternoon the smell was almost gone (though we needn't have to do this in the first place since the rooms are meant to be non-smoking!). Room we got was real small, not sure if they gave us a lower grade room in a quieter area away from the main road or ? There was not even space for 1 suitcase and certainly no luggage bench!! There's a vegetarian gem of a buffet restaurant across the road hidden at the corner of the West Lake Cultural Square shopping mall, CNY$36 if someone handed you a coupon or CNY$39 without. See name of restaurant on photo, great variety of food.
Had a wonderful time 16 nights in Hangzhou and the Asian Games. Thank you Hangzhou 🙏
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cass
Elegantes Doppelbettzimmer
Aufenthalt im März 2024
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 31. März 2024
Location is close to the metro from Exit D, service is good and staff is friendly! It's always a pleasant stay at Atour
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oucel
Executive Double Bed Room (Slow Rebound Neck-Protection Memory Pillow + Mini Fridge)
Aufenthalt im Sept. 2023
Familie
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 14. Sept. 2023
Location is convenient and hotel/room was clean. Unfortunately some people smoking in their room so you can feel the smell while staying. I don't think that it's hotel's fault.
Hotel has laundromat and it's empty most of the time.
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Aivie
Superior Twin Room (Slow Rebound Neck-Protection Memory Pillow)
Aufenthalt im März 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. März 2024
Location is convenient, place is clean, service is very good.
Like the place very much.
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Tazmam
Superior Zimmer mit Queensize-Bett
Aufenthalt im Aug. 2023
Single
9 Bewertungen
3.7/5
Gepostet am 22. Aug. 2023
A bit old building but the staff is very nice, and patiently helped my needs even though I only speak a little Chinese.
Location is best to access to the metro and 西湖文化中心。
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长河落日
Elegantes Doppelbettzimmer
Aufenthalt im Nov. 2023
Single
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Nov. 2023
Exceeded all my expectations. A truly enjoyable experience!
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Gastnutzer
Gästezimmer (1 Betten)
Aufenthalt im Juni 2023
Pärchen
6 Bewertungen
4.5/5
Großartig
Gepostet am 15. Juni 2023
The price is reasonable. The room is very clean and air conditioner is cool enough for us to sleep well. Its location is also convenient for find food and even has some big shopping malls nearby for us to spend our time there.
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TidusSG
Elegantes Doppelbettzimmer
Aufenthalt im Sept. 2023
Single
5 Bewertungen
4.7/5
Wunderbar
Gepostet am 5. Okt. 2023
Friendly staffs, extremely polite. Near to metro and facilities.
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Chekan
Superior Zimmer mit Queensize-Bett
Aufenthalt im Mai 2023
Business
15 Bewertungen
3.5/5
Gepostet am 15. Mai 2023
Hope , that one day , reception in chinese hotel will figure out , how to find all information in passport in fastest way. Always all reception searching something in passport and can't find it. In other - good hotel . Special thanks for laundry. It saves me
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BMORE
Superior Twin Room (Slow Rebound Neck-Protection Memory Pillow)
Aufenthalt im Aug. 2022
Reise mit Freunden
8 Bewertungen
4.7/5
Wunderbar
Gepostet am 15. Aug. 2022
Nice hotel in the West Lake area. Very convenient to the mall and restaurants. The rooms were nice and clean and the customer service was pleasant. I would stay here again for another short weekend trip.
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Gastnutzer
Gästezimmer (1 Betten)
Aufenthalt im Jan. 2023
Single
6 Bewertungen
3.7/5
Gepostet am 26. Jan. 2023
The location is not close to West lake but you can find plenty options around the hotel. The breakfast is moderate level. There was no cheese in the hotel but crew tried to find it next day. The biggest missing thing is finding a person who is able to speak English. It’s nearly impossible to communicate with the crew. The threadmill in the gym does not work.
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Krista
Superior Twin Room (Slow Rebound Neck-Protection Memory Pillow)
Aufenthalt im Jan. 2023
Reise mit Freunden
24 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Jan. 2023
Friendly staff. Comfortable room. Delicious and full breakfast buffet. Free laundry service. Look forward to the next visit.