The Foresters Arms

This is the e-mail I sent directly after our stay, but unfortunately still have had no reply. Hello, We stayed with you last night in room 3 and unfortunately, it did not live up to the promise of your web site. On the positive, the bed was comfortable if a little soft, the rooms is bright and airy and the bathroom is well stocked with nice products. Unfortunately, on the negative you really need to get someone in there to look at how it is laid out. When we arrived the bed was shoved up against the wall, there are no bedside tables or reading lamps; the over head lights despite being on a dimmer do not dim. There is a luggage stand which is completely unnecessary you have the window seat which has no cushions on it so luggage could easily be put there. There is no shelf to put things on, may I suggest you put something on the wall over the radiator under the TV. The pillows and duvet were not the promised goose down and your bed linen was a bit prickly, and gave the impression of not being particularly high quality. We were also missing the Twining’s Tea, Nespresso Coffee, straighteners, iron and the 40 inch TV. You have a great product and you are in a superb location and have a stunning web site, but you really need to make sure all of your rooms live up to the promise it makes. I am afraid that despite the location I really find it hard to believe we were charged £120.00 for the room about half of that would have been fair. I am sending this directly to you to give you a chance to reply before I do a Trip Advisor review warning people not to accept room 3. Kind regards