Sofitel Haikou

Sofitel Haikou Bewertungen

Sofitel Haikou

105 Binhai Avenue, Long Hua District, Haikou, PR China, Longhua District, Haikou, Hainan, ChinaHoteldetails anzeigen
Sofitel Haikou
Sofitel HaikouSofitel HaikouSofitel Haikou
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.8/5
Ausgezeichnet
5091 Bewertungen
Verifizierte Bewertungen
Lage4.8
Ausstattung4.8
Service4.7
Sauberkeit4.8
Filtern nach:
Sortieren nach:
Alle Bewertungen(5091)
Positive Bewertungen(5008)
Bewertungen mit Fotos/Video(1273)
Köstliches Frühstück(396)
Freundliches Personal an der Rezeption(288)
In der Innenstadt gelegen(113)
Großartiges Dekor(81)
Großartiges Restaurant(75)
Großartiger Meeresblick(49)
Negative Bewertungen(83)
Mihai Tiberiu
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im Febr. 2024
Pärchen
8 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Febr. 2024
Myself and my girlfriend spent only 1 night at the Sofitel. Even in this short period of time, our stay was a memorable one. Starting from the warm welcome at the lobby area on the 1st floor with luggage assistance, until our departure from the same place when the kind Concierge staff assisted us get a transfer to the train station while we were not able to do it (didi) due to the business generated by the Chinese New Year. At the Front Desk, Echo welcomed us with a warm sincere smile and showed a high level of confidence and product knowledge while highlighting the hotel facilities. Moreover, she went above and beyond our expectation when she recommended the hotel restaurant and few dishes when she heard my girlfriend telling me she is hungry. Another memorable experience was our SPA treatment where the staff were very friendly and professional. Overall, the hotel feels very new with, the location is great and the level of cleanness is very satisfactory. We will defiantly return to Sofitel if business or leisure will bring us back to Haikou.
Übersetzen
Ilyas Turenov
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im Juni 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Juli 2024
Very beautiful and nice place to stay in Haikou. Just one word - Sofitel! Everything is as good as possible. Hotel buffet lunch and dinner is also anyone would enjoy. Especially , if you are looking for some Western Food here in Haikou, that is not easy somehow. Special thanks to helpfull receptionist Shirley
Übersetzen
Gastnutzer
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im Juni 2024
Reise mit Freunden
16 Bewertungen
4.2/5
Sehr gut
Gepostet am 16. Juni 2024
The water that comes out from the tap for the bathtub, is murky and dirty. Has lots of sediments making the bathtub unusable and makes very bad experience after trying for umpteen times. The room was overall is good condition and smoke-free
Übersetzen
Teo792
Luxury Magnifique Room, 1 King Bed, Ocean View
Aufenthalt im Dez. 2023
Pärchen
25 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Dez. 2023
Very nice hotel with good location. Up to the Sofitels standard I use to stay. friendly staff who made the effort to speak english with us. will definitely come back.
Übersetzen
Gastnutzer
Gästezimmer - Meerblick (Doppelbett)
Aufenthalt im Mai 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 31. Mai 2024
Very good room quality and service!  Front desk staff Catherine XIAN was very helpful and provide various Haikou city tour advises!
Übersetzen
Gastnutzer
Executive-Zimmer, mit Ausblick (Queensize-Bett)
Aufenthalt im Apr. 2024
Single
1 Bewertungen
4.5/5
Großartig
Gepostet am 21. Apr. 2024
I received an upgrade to a beautiful room - thank you. The food is amazing, and I enjoyed the spa too!
Übersetzen
Gastnutzer
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im März 2024
Familie
13 Bewertungen
4.7/5
Wunderbar
Gepostet am 28. März 2024
Great hotel, really good breakfast, new, modern and very clean. There were, however, 2 problems. We asked for interconnecting rooms before arrival and the hotel stated this would be okay. When we arrived, we were told interconnecting rooms were not available, which was a little frustrating. Also, the hotel is non smoking, but a number of guests ignored this and were smoking at the buffet dinner or in their rooms/public areas. Disappointingly some staff ignored the fact guests were smoking and did not take any action to stop them. Hence my lower rating for service. That said our rooms were lovely and the overall experience was very good.
Übersetzen
Swoopdown
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im Juni 2024
Pärchen
36 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Juni 2024
Hotel is great. I always enjoy my stay here. I’ll definitely be back.
Übersetzen
M
Gästezimmer - Meerblick (Doppelbett)
Aufenthalt im Febr. 2024
Reise mit Freunden
9 Bewertungen
4.5/5
Großartig
Gepostet am 9. Febr. 2024
Location was not bad. Breakfast was not bad, but good air circulation system. We had to change our room because the room really stink. Staffs were still helpful enough to change us to better room.
Übersetzen
Cheung
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im Aug. 2023
Business
1 Bewertungen
3.0/5
Gepostet am 8. Aug. 2023
I would expect better from an international hotel. I speak English and Chinese as I am bilingual and am unable to order off of Sofitels late night menu. I get a confused reply from the customer service manager about what I am talking about. I ask for a manager who is also confused about their advertised late night menu. I then proceeded to tell them about my disappointment at which point I have to go down, in my pajamas, to the first floor (to which the lobby is on the 35thfloor) to relieve my McDonald’s which I hate eating
Übersetzen
Jiwan T
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im Okt. 2023
Single
5 Bewertungen
4.0/5
Sehr gut
Gepostet am 31. Okt. 2023
Good view and comfortable stay
Übersetzen
JoJoT
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im Nov. 2023
Single
9 Bewertungen
4.7/5
Wunderbar
Gepostet am 28. Nov. 2023
A modern hotel that uses smart high technology and is worth staying in. The room is big and the bed is comfortable. Overall very good. Although some unpleasant things happened along the way, the administrator listened patiently and dealt with things. It is recommended to stay here and I will consider staying there again next time I go to Haikou. Finally, thank you Sharon for seeing me off. nice location
Übersetzen
Cheong Eileen
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im Nov. 2023
Familie
4 Bewertungen
4.0/5
Sehr gut
Gepostet am 26. Nov. 2023
Nice and clean hotel. There is TV programme displayed on the mirror in the bathroom. Pillow was too soft. Although they offer pillow selection, most are not available. Food options near the hotel are limited. Overall we did enjoy the stay.
Übersetzen
LoveMG
Luxuszimmer, 1 Kingsize-Bett, Stadtblick
Aufenthalt im Juli 2024
Reise mit Freunden
8 Bewertungen
4.0/5
Sehr gut
Gepostet am 9. Juli 2024
Very convenient location, rooms are clean
Übersetzen
Gastnutzer
Executive-Zimmer, mit Ausblick (Queensize-Bett)
Aufenthalt im Mai 2023
Pärchen
26 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Mai 2023
I have previously stayed at the Sofitel in Haitang Bay a few times so am quite familiar with their style and service and I have to say Sofitel. haikou actually exceeded my expectations. Considering it is just in a tall building, they've done a very good job to give it a 'resort' feel. They've achieved this through really excellent customer service and with decent facilities. The rooftop pool is nice and has sunbeds around the side (not really visible in the photos). I always value a gym in a hotel and I am a lift weights alot and I would say this is one of the best hotel gyms I've been to that isn't an actual commercial gym. It has a good enough range of equipment for anyone who regularly goes to the gym. We also had the club access and the ladies who worked in the clubroom, Kristy and Shirley were excellent and very friendly and accommodating. The level of English was also very good and I also appreciated that reception allowed me to check out at 4pm at no extra cost, which is always a good representation of customer service. Would recommend if you want resort vibes in the middle of the city.
Übersetzen