Gastnutzer
15. Juli 2024
Positives : Comfy bed , Entertainment , bar , lovely looking reception area Negative: 2 of the staff we found rude & condescending with some of the other members of our coach trip who were of a certain age . Quantity & Quality of some of the food was poor . Room service was poor , I put towels down in the morning but returned to the same dirty towels put back on pegs , and ran out of toilet roll one day as service staff didn't leave a spare roll , additional charge for tea coffee items within room five pence an item , no hot water coming out of washbasin , shower either too hot or too cold , had to buy bottled water due to tap water having a distinct horrible taste possibly water boards fault . I would suggest rearranging the seating area within the entertainment room , removing some of the large chesterfield settees and putting tables & chairs there , felt more like a waiting lounge . Public toilet NO hand drying facility, Air dryer broken , would have thought they would have put paper towels as a replacement. Hotel has potential but needs serious changers . Won't be going back
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