Somerset Haizhu Hotel Residence Guangzhou Bewertungen

Alles war in Ordnung. Nur die Location des Hotel ist nicht Perfekt, es ist ein bisschen weit weg von U-Bahn.

Das Zimmer ist komplett möbliert und ordentlich und bietet einen sehr angenehmen Aufenthalt. Allerdings war die Servicequalität des Restaurantkellners nicht gut. Wir kamen an diesem Morgen um 10:00 Uhr zum Frühstück im Restaurant an. Auf Wunsch des Kellners zahlten wir jeweils 50 Dollar für das Frühstück und hatten nur ein ganz normales Frühstück. Nachdem wir genommen hatten die „eine“ Mahlzeit, der Kellner. Sie fingen an, das gesamte Essen wegzunehmen, ohne uns zu fragen, ob wir noch etwas essen wollten, und sagten den Gästen nie, dass das Frühstück nur bis 10:00 Uhr serviert wurde. Da uns der Restaurantkellner das Frühstück in Rechnung stellte, sollte er uns vor dem Abholen das Essen ausklingen lassen oder den Bewohnern vor der Abrechnung klarmachen, dass das Frühstück nur bis 10:00 Uhr serviert wird! Überfordern Sie nicht, ohne es deutlich zu machen!

The location is perfect, the room are huge and clean. The front desk can speak english and are very polite and helpful. The breakfast is really good, I asked for a french omelette with oignons and tomatoes. The chef did it perfectly. Just one small problem:the room in front of me, a man was always whistle and I could not sleep, I asked the front desk and they asked him to stop but the second and third day. He continued. I think that he lives there because they can rent for a month. I highly recommend you to book with breakfast, the bed are confortable. I will definitely come back next tome in the same hotel

Perfect price... Perfect facility.. Friendly staffs....inhouse facilties are awesome... Sauna, gym, steam... For business travel it's at South of Guangzhou city... Peaceful posh area.....

My 4th stay, cozy & clean. 10 mins to TianHe district. Front desk is polite & helpful, thanks to Kiwi.

Great location above a shopping mall and next to another shopping mall with lots of choices on food and shopping. The rooms are spacious and quite clean eith amenities like washing machine, iron and even a small kitchen if the guest needs to cook. I reccomend it if you are staying near haizhu.

Very nice and clean , everything’s are perfect. Stuff helpful and polite. I advise you this hotel and also I coming back definitely again.

It is a hotel that I come to stay every time I come to work and rest in Guangzhou. The room is clean and very new. The service staff is very caring and attentive. The maid is very good at cleaning. I recommend this place. Next time I will stay here again and recommend my friends who are travelling to Guangzhou to stay here

Big rooms and kitchen, but kitchenwares are not clean and the cleaner does not wash them during daily cleaning

This hotel is very great. Good location , Amenities are great. Very clean and staff.

It was a wonderful experience to live in Somerset! Everything was awesome, with excellent and hospitable service. The rooms were unexpectedly good. They were clean and tidy and my kids just loved everything in there. We will definitely choose Somerset again in the near future! Just one thing to be noted: There is a leakage pipe in the toilet of the family room. Not a big deal though. But it would be great if you can fix it.

Our family had a wonderful stay at Somerset Haizhu Hotel Residence in Guangzhou. The nearby shopping, restaurants, and coffee shops made dining and entertainment easy and enjoyable. We loved the spacious, clean apartment and the kids enjoyed the play area. The easy check-in and check-out process was a big plus, and the staff's exceptional service made us feel right at home. Highly recommend for families visiting Guangzhou!

Excellent!!!.. Far from Subway..too far to walk...Best to take Taxi.. few Shopping mall around...convenient to find food..

Not as clean and modern as I expected. I was greeted by a big cockroach in the bathroom in the morning. No voucher offered for the sauna and when I checked it was turned off. The location is between two shopping malls. This location is neither the new nor the old city centre. The breakfast and gym are ok. Overall disappointing. I have stayed in several Somerset hotels and this one is the worst one.