Mandarin Oriental Guangzhou

Immensely enjoyed the world-class hospitality from the M.O. Guangzhou team, from the welcoming FOH to impeccable housekeeping and F&B experience - Manager Billy (hope we got your name right!) took care of our room requests at check-in, the housekeeping welcome and evening turn down touches felt truly personal, the efficient and tasteful in-room dining service catered to our dietary requirements and the Sunday brunch breakfast spread was a true highlight. Didn't get a chance to use the decent pool and very popular spa - next time, for sure. Thank you for making our first time stay in Guangzhou memorable! You have gained new fans. 😄

Repeat visitor. Always a pleasant stay. First time trying their breakfast buffet. A little disappointing. Food was not that great, especially the order dish.

The best hospitality service for us ，let us have a the best experience in hotel！

Very good service , breakfast , room

A very pleasant stay. It was anniversary trip and the hotel arranged decoration with a cake. But what I appreciated most is its hospitality. Very convenient location as well. The strayed cat they adopted seems quite relaxed there and I was moved by this scene in cold season. Cynthia was especially helpful. Will go back again and try its restaurant.

Very disappointed for the most expensive hotel we booked throughout our trip. It did not meet our basic needs for booking a hotel - have a good night sleep. Sound insulation is very poor for hotel like this. I understand the resources and effort put into this hotel designed by well known people, but it is irrelevant when you can hear people talk from either outside or adjoint rooms. It was simply a horrible experience. Hotel that had a much lower rate would be able to achieve better quietness than MO Guangzhou. The air con system plus the quilt provided was horrible. We did not manage to have a good night sleep as it is either too warm or too cold. We did not feel or experience the warmth in service provided either. It is too upper class for our taste for no real benefit. It is one of our regrets to pay for this hotel during our trip. Though it might be an isolated event, we have no faith in MO brand in the future. We had much better experience with St. Regis and Waldorf Astoria.