Gastnutzer
13. August 2023
What a beat up place. Facilities were under reconstruction - mentioned nowhere unless on the spot. The facility you could use, the swimming pool, was such a gloomy, stinky, and moldy place! None of the showers worked properly. You could not use the lockers. And the floor was sort of sticky. Used the place once - that's it. The massage/spa floor was closed/dark all day long, nobody could explain why. Smoking lounge could not be used. Everywhere no smoking sign and everywhere Chinese people smoking inside the hotel. The humidor was meant for the boss to show off. No cigar supply at the place. Worst part: AC did not work - whatever setting you were using the room was always at moldy, stinking 24 degree Celsius, totally sticky with humidity. Clothes hangers were fixed with duct tape - this is what kind of hotel? Condoms next to cup ramen in the pantry cupboard, yummy. The breakfast included was mainly Chinese - Western style did not even include a reasonable coffee. In the restaurant all the plates were piled up on your table until you were finished - nobody bothered to clean up your table before you were done. Again, what kind of hotel is this and what kind of service would I expect? A lot more. Food is up to taste - I like Chinese food a lot, the Chinese food at the hotel, I did not like at all.
The riverside view was great, though and the room service and preparation was the best. I would rate it at 4.5/5. By contrast, the overall policy e.g. the no smoking situation ****** and advertised amenities did not exist any more or could not be used at all.
In conclusion to future trips to Wuzhou: I will not stay at this hotel again.
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