Eiger Mountain & Soul Resort Bewertungen

We were supposed to stay at property and because of medical situation we couldn’t travel. We submitted all the proof but the hotel was not accommodating at all and refunded nothing.

Very nice hotel Good view Comfortable bed And scrumptious breakfast Highly recommended🙌

Great hotel, view to the mountains, private parking available, few minutes walk to Grindelwald station. Especially, very delicious food in the restaurant.

The bathroom was very clean, which I really appreciated. I also really enjoyed the breakfast it was very generous and delicious :) However, there was a sticky substance inside the kettle when I tried to boil tea. Without properly checking it, I was told that it was safe and that it was just something from the water. But it looked like mercury coming out of the kettle. I strongly recommend that you thoroughly inspect and check the kettle.

Excellent service, room is very clean and breakfast is very good also.

Rating: ⭐⭐⭐⭐⭐ (5/5) Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it. The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests. One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day. The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable. breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.

The helpful reviews are accurate. Awesome room view and great service from all staff. We have two adults and one child and they connected two single beds and provided and extra bed. I would say just book (level 4 lifestyle room) with a peace of mind and do remember to bring your own toiletries.

Good location above the bar, it was short walk from stations and also Coops (local supermarket) for groceries

The hotel is in the main street, only 5 min walks from Grindelwald station (not grindelwald terminal station).. the staffs were very friendly, breakfast were better than average, the room was clean and very spacious although it was not gave the best view, but OK..

Room was nice, hotel was good. Breakfast was high quality and well attended to.

Basically.Good

印象最深的是酒店裡的服務員幫我們拉行李的時候説：交給我們吧，你們是來這裏度假的。 名副其實度假酒店，早餐到下午茶到晚餐，健身，spa都有，首先入住時候Mely接待我們，為我們詳細介紹了酒店裡所有服務和設施，我覺得酒店這個做的很好👍然後Mely徵求了我們的意見，加20法郎可以住在更高的樓層，看到first山的全貌，我們覺得價格合適就升級了，並和我們説這個時間剛好有下午茶可以享用，提供了茶水飲料水果和一款麪包。因為升級了樓層，需要到2樓後再穿過健身房和spa室到達另外一側的房子入住，當時有人幫我開們搬行李，但是離店的時候沒看到哈哈。到達房間景色相當可以，mini吧全部東西免費，有薯片，汽水啤酒。房間很大，乾淨衞生，提供咖啡膠囊但是沒有提供免費飲用水，如果需要去spa室就需要換浴袍（不提供一次性拖鞋），還以為spa是做護理，結果國外的spa是桑拿房汗蒸房之類的，晚上因為住的頂樓，很安靜，早上退房有人經過會有一點聲音。早餐很好吃，品種很多很滿足，臨走的時候不知道為啥前台給了兩瓶好喝的茶飲品。在這個酒店，無論你遇到哪一個人，他們都會和你打招呼，非常友好，這是我們在瑞士，乃至歐洲遇到最友好的酒店。特別感謝Mely女士對我們的幫助，人超好啊很有耐心！常帶笑容，如宣傳圖一樣，酒店真的很細心。

酒店離格林德瓦站不遠，步行7到8分鐘就到達，酒店設施比較好，陽台能看到艾格峯，酒店服務人員非常友善和耐心，樓下的Barry’s也挺好吃，嘗試了芝士火鍋，口味不錯，值得試試。

前台很熱情，有問題會給你講解的很詳細。是一家給人很舒服的酒店，就是洗手間有點小，其他都很滿意，房間還有個小陽台，看看街景山景很棒。酒店去first山很方便，門口有公交車，沒記錯的話是2站路就到了。到格林德瓦火車站也很方便，會路過一家很大的coop（注意營業時間），酒店對面附近一家小超市有賣康師傅泡麪，關門時間比coop晚，很方便晚上覓食的小夥伴。酒店樓下餐廳也很棒，吃了瑞士小火鍋，好吃！早餐也很棒