Holiday Inn Express Glasgow - City Ctr Riverside

Made the booking approximately two weeks in advance and requested (1) a quiet room on a higher floor and (2) 2pm checkout as IHG member (this is standard in Holiday Inn Express in the UK). Upon arrival both requests were ignored and the staff made no additional efforts to address those. Location is good. Breakfast was acceptable, not good.

We were allocated a double room but were offered a family room when they learnt that we were a family of three (including a kid), for no extra cost. We declined that offer. The room was slightly small, TV operated with a lag and searching for popular channels was a pain. The AC unit was old and not noiseless. The washroom was clean and equipped. Wished that the water from shower was hotter than offered. Breakfast was identical everyday, making it the most boring part of our stay. The property is tucked in one corner of the area and there is not much around in a 100 meter radius unless one is interested to view a slush-filled river.

I had a fantastic stay at this hotel! The staff were incredibly friendly and helpful, making check-in a breeze. My room was clean, comfortable, and well-appointed, with a lovely view. The amenities, including the and breakfast buffet, exceeded my expectations. I highly recommend this hotel for anyone looking for a relaxing getaway!