Beste Wellnesshotels in Genf

We were 2 adults and one child and this was mentioned very clearly at the time of booking. I was told in the reception that booking says 3 adults and they changed it to 2A & 1 C. Room given to us had 2 twin sharing beds, which left us with no space to even open the luggage’s and 2 adults were not able to share that bed. Staff attitudes were terrible 1. Room (307) was cold for us and asked for help to increase the temperature and the staff who came said, we can’t increase the temperature above 23 degrees. He said they can give heater, I said ok and asked if there is any additional cost. He asked if we’re from India and was laughing. He came back and left the heater outside the room and made a sarcastic statement “it’s free, use it” and was laughing saying Indians. When I tried to stop him, he didn’t even bother and walked away laughing. He just left the heater outside and went. 2. In the morning, I asked to pack 2 croissants as we didn’t have time to have breakfast and need to rush and I was told, we can’t do and you should eat here only. I had to tell them it’s weird and then they gave me a very small cover which could not even accommodate 2 small croissants. I have stayed in Novotel in other countries and never had such a worst experience. I would never stay in this property again during my next visit. Stay here definitely didn’t leave a happy memories for my family.

Wir haben zwei Nächte im Tiffany in Genf verbracht und haben es sehr genossen. Das Nachtessen im Hotelrestaurant war ganz einfach genial. Die Zimmer und der Service wunderbar. Das System vom Morgenessen war uns nicht klar. Das Frühstück war nicht in unseren Preis inbegriffen und wir wurden darauf aufmerksam gemacht, dass wir aber trotzdem bei ihnen frühstücken können, es aber einfach bezahlen müssen. Soweit alles gut. Wir haben uns dann vom Buffet bedient. Es war nirgendwo vermerkt, dass es ein Continental und ein American-Frühstück gibt und dass die beiden verschiedene Preise haben. Es war für uns etwas unverständlich, dass wir dann beim bezahlen der Rechnung genau angeben mussten, was wir jetzt genau gegessen hätten. Mit oder ohne Spiegelei und Speck (American) oder ohne (Continental). Das war für uns etwas befremdend. Vor allem als wir uns ein 3-Minuten-Ei gekocht haben (es war alles dafür vorhanden auf dem Buffet) aber auf die Frage, ob sie Eierbecher hätten, damit wir unser Ei essen können, kam die Antwort, nein sie hätten keine, wir müssten das Ei in der Müeslischale essen. Noch etwas befremdendes für ein 4-Sterne Hotel. Der Rest ist aber alles sehr gut.

Having visited geneva before and walked past this hotels frontage with its multiple lake view bars and restaurants on the 1st and 2nd floors I always wanted to stay and experience what always looked to me to be the hotel in the best spot on the lake. My wife and I stayed 3 nights for our wedding anniversary having dinner on the third night, the 13th December which was our anniversary, at Lou One - see separate review of that excellent restaurant - on the first floor with a panoramic glass front overlooking the lake as I’d always wanted to. Some people find the ‘modern’ 1970’s late brutalist architecture to be a turn off but I’ve got a soft spot for places like this (think also the QE2, or the Barbican in London). With the right combination of plush furnishings, continuous updates of modern design respecting the original design language where possible and great service there’s no disadvantage in my mind when comparing to the grand old palaces of the 19th century where I often think that because of the built in opulence the actual hotels don’t feel they have to try so hard. The staff we dealt with were excellent and all genuinely willing to please. The food we ate was delicious especially the breakfast pancakes and the honey fresh from the on site hive was a great touch. The room was immaculately clean with a superbly comfortable bed. The Mai Tais in the bar are excellent as was the service there. Was everything perfect? no. We had a disastrous experience at our first breakfast which was remedied with a bottle of champagne in our room and treatment like royalty the following two mornings - it’s not always what goes awry but how it’s handled is the name of the game. I would suggest that the breakfast experience would be better for staff and guests alike if guests were seated by the greeter and there was communication between waiting staff and the greeter to ensure tables are ready for each guest before letting them go in to an every man for himself free for all and be more willing to overspill into the lounge (which is a perfectly adequate setting for breakfast) in a more controlled fashion as it’s currently just stressful, chaotic and not working smoothly at all if it’s busy and you’ll have guests leaving on a sour note going on to write reviews - my first job was in a Hotel restaurant including breakfast time so I know of what I speak. The building itself internally is clean and more than adequately appointed for a 5 star hotel but is now rather dated - limited plug sockets in rooms and no USB sockets is a bit early 2000’s especially when you see the Ethernet connections available but at least there’s decent WiFi. Externally especially looking at the internal courtyard walls the old girl is very tired with high amounts of missing concrete cladding everywhere and if you look at the front main signage the ‘G’ & ‘R’ of ‘grand’ aren’t illuminated and the word ‘Kempinski’ has been removed leaving an awkward gap without any attempt at adding ‘Fairmo

Das komfortabelste Hotel auf dieser Reise, die Rezeption sagte ursprünglich, dass es um 145 Euro aufgerüstet werden könnte. Später dachte ich, dass das ursprüngliche Zimmer auch gut war, aber ich habe kein Upgrade durchgeführt. Das Bad und das Schlafzimmer sind groß und der Service ist aufmerksam und akribisch, besonders zum Frühstück. Wir haben alle Gerichte bestellt, die alle über dem Standardniveau liegen. Sie sind besonders lecker und auch exquisit zubereitet. Sehr zu empfehlen!

We just spent three days at the hotel, and it was outstanding. A few shout outs to some of the staff, including Graham, who literally ran down the street to try to find us a taxi. Tom, who greeted us warmly upon arrival, and ensured that our room was ready on time after a long flight , Pierre the concierge extraordinaire, who helped us with plans prior to our departure from home, as well as during our stay, Perlina and Enzo, who hosted the most amazing swiss gin tasting in the lobby bar. We enjoyed their company, as well as the special MO experience. And all the staff in the restaurants as well as housekeeping, really contributed to our stay being extraordinary. MO will definitely be our go-to hotel next time we are in Geneva.

Sehr nahe am Flughafen mit kostenlosem Shuttlebus zum / vom Flughafen. Das Personal ist sehr freundlich. Preis-Leistungsverhältnis stimmt absolut, für Genf ist das Hotel sogar günstig. Der Wellnessbereich ist eher klein, aber verfügt über alles.

Der Genfer See, authentischer französischer Luxus, vom Concierge über den Check-in bis nach Izumi in der obersten Etage mit Blick auf die gesamte Landschaft. Dieses Hotel interpretiert eine neue Definition von Luxus. Der einzige Nachteil ist, dass das Zimmer etwas kleiner ist und der Preis teuer ist.

Gutes Hotel, wenn Sie an der Promenade sein möchten, aber etwa 30 Minuten zu Fuß vom Bahnhof entfernt sind. Das Hotel kann Ihnen jedoch bei Bedarf mit dem Taxi behilflich sein. Die Zimmer waren sauber und klimatisiert. Gutes Hotel, aber für mein Gefühl ist es eher ein 4-Sterne-Hotel als ein 5-Sterne-Hotel.

This was my first stay in Geneva and as always I had a wonderful time. Let's start with the check in, all the staff were happy and smiling which made me feel very welcome. Provence was very kind and she showed me the way to the room and also the hotel facilities. I loved the room, so spacious and open in white, very big bed and in front of a huge garden. The welcome gift was a highlight for me: a big bottle of red wine which is made by the owner and also delicious chocolate with caramel. It was very interesting for me that the hotel logo was everywhere, on the chocolate, on the cappuccino, the club sandwich etc. We ate so much , the breakfast was perfect too, I can recommend the pancakes, the cappuccino and the fresh orange juice (so sweet oranges like in Greece).You can eat also sushi for breakfast.Simon I think was his name, he was the best at breakfast, so attentive and happy to assist us. Thank you very much, we will come back

Das Hotel ist sehr nahe an der Bahnstation, das Personal ist besonders schön Joao der Concierge gentleman. Zimmer sind sauber und geräumig und komfortabel mit Kühlschrank und unspottlich sauberen Einrichtungen plus Kettle. Direkt neben der Tür zu Lidl Supermarkt so sehr bequem, nahe an Bussen zu reisen nach Chamonix etc und sehr kurze Spaziergang zum Genfer See. Wunderbar