Tru by Hilton Frisco Dallas Bewertungen

Antwort der Unterkunft: Thank you for the perfect score. We look forward to welcoming you back soon.

Antwort der Unterkunft: Thank you for reviewing your stay with us. We appreciate your feedback.

Antwort der Unterkunft: Thank you so much for your kind review! We’re thrilled to hear you had a great stay and found our team helpful throughout your visit. Providing friendly and easy assistance is something we take great pride in.We truly appreciate your feedback and look forward to welcoming you back again soon!

Antwort der Unterkunft: Thank you for sharing your feedback. I’m very sorry to hear that your stay did not meet the expectations you had when choosing us.We understand how disappointing it must have been to find the room smaller than expected and the bed not as comfortable as it should be. Additionally, I sincerely apologize for the frustration you experienced with the Wi-Fi access—this is certainly not the experience we want for our guests.Your comments have been shared with our team so we can address these concerns and work toward improving both our accommodations and connectivity. We truly value your feedback and hope to have the opportunity to provide you with a much better stay in the future.

Antwort der Unterkunft: Thank you so much for your wonderful review! We’re thrilled to hear that we’re your first choice when staying in Texas, whether in Katy or Dallas. It’s also great to know you enjoyed the breakfast.We truly appreciate your loyalty and kind words, and we look forward to welcoming you back on your next visit!

Antwort der Unterkunft: Thank you for taking the time to share your experience with us. I sincerely apologize for the delays and frustrations you encountered during your check-in process. Waiting over an hour to resolve a payment issue is certainly not the first impression we aim to provide, and I appreciate your patience while the matter was being sorted out.I’m also very sorry to hear about the inconvenience with the heating in your room and the lack of timely follow-up from our team. This is not reflective of the level of service we strive to deliver. Your feedback has been shared with our staff to ensure better communication and quicker resolution moving forward.We truly appreciate you bringing these concerns to our attention and are glad that a room change was eventually arranged. We hope to have another opportunity to provide you with a much smoother and more comfortable stay in the future.

Antwort der Unterkunft: Thank you for sharing your feedback. I’m sorry to hear about the inconvenience you experienced with the elevator being out of service. We understand how frustrating it can be to have to use the stairs, and we sincerely apologize for the disruption to your stay.Please know that we are actively working to address this issue as quickly as possible to restore full functionality. We truly appreciate your patience and understanding, and we hope to have the opportunity to provide you with a much more comfortable experience in the future.

Antwort der Unterkunft: Thank you for your kind review! We’re delighted to hear that you found your room clean and comfortable, and that you enjoyed the spacious twin beds.We truly appreciate your feedback and look forward to welcoming you back for another great stay!

Antwort der Unterkunft: Thank you for your kind words! We’re so glad you enjoyed the environment and experienced friendly service during your stay. Creating a welcoming atmosphere for our guests is always our goal.We truly appreciate your feedback and look forward to welcoming you back again soon!

Antwort der Unterkunft: Thank you for sharing your feedback. We appreciate your honest observations about the convenience of our hotel and the setup in the rooms.We understand that having to bring certain items yourself can be less than ideal, and we’re always looking for ways to improve the guest experience. Your comments will be shared with our team to see where enhancements can be made.We’re glad you found the hotel convenient, and we hope to welcome you back for another stay in the future.