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Verifizierte Bewertungen
Lage4.7
Ausstattung4.6
Service4.7
Sauberkeit4.7
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Köstliches Frühstück(318)
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Negative Bewertungen(84)
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Okt. 2024
Business
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Nov. 2024
The service is excellent from Shirley & Miss lin at the front desk[强][强][强]
Übersetzen
Antwort der Unterkunft: Dear Guest, thank you for sharing your feedback of staying at Crowne Plaza Foshan.We are profoundly grateful for your complimentary feedback. We sincerely hope to see you again at our hotel in the near future. Sincerely, General Manager David Feng
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Nov. 2024
Reise mit Freunden
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Dez. 2024
Shirley at the front desk is so kindly and good service😘😘😘
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for choosing to stay at Crowne Plaza Foshan. We are delighted to hear that you enjoyed your stay with us. Our team is passionate about hospitality, and it's wonderful to hear that their efforts made your stay enjoyable. Looking forward to your next stay, we will prepare more attentive care for you to make your journey more memorable. General Manager David Feng
DONG WOO
Superior Doppelzimmer
Aufenthalt im Okt. 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Nov. 2024
Good service. she's very kind. her name is Catherine.
& All staff are kind.
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you so much for choosing Crowne Plaza Foshan and for your kind words regarding our service! Our team is dedicated to providing exceptional experiences, and we're delighted to know that you felt well taken care of. We look forward to welcoming you back soon. Sincerely, General Manager David Feng
Anonymer Benutzer
Superior Doppelzimmer
Aufenthalt im Aug. 2024
Business
6 Bewertungen
4.0/5
Sehr gut
Gepostet am 2. Okt. 2024
Nice porridge for their porridge. WIFI connection is good and able to access Youtube, Google etc.
Übersetzen
Antwort der Unterkunft: Dear Guest: Thank you for your support and trust in Crowne Plaza Foshan! We are very pleased that you are satisfied with the hotel's facilities and services.We look forward to welcoming you back and creating an even more perfect stay for you. Sincerely, General Manager David Feng
hilzwee
Superior Doppelzimmer
Aufenthalt im Okt. 2024
Business
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Dez. 2024
Staff is super friendly and accommodating.
Übersetzen
Antwort der Unterkunft: Dear Guest, thank you for your positive feedback. Crowne Plaza Foshan is located in the prosperous political, economic and cultural center of Foshan, adjacent to major commercial centers and major scenic spots. We'll continue to focus on providing excellent service. Warmly welcome to visit Crowne Plaza Foshan again anytime and look forward to serving you again soon! Sincerely, General Manager David Feng
Lives out of a suitcase.
Deluxe Doppelzimmer
Aufenthalt im Juli 2024
Business
39 Bewertungen
3.2/5
Gepostet am 23. Aug. 2024
Though this property is old, they have made an effort to upgrade the rooms and provide a comfortable and welcoming experience.
I had some issues a few years back with this property and had to check out ahead of time but there is a distinct improvement in staff training, room presentation and cleanliness and the buffet is now impressive.
They do cater for a lot of HK tour groups and conference groups which means it is very busy at meal times, but the food offered at the restaurant now is quite good and there’s a large variety to choose from.
Check in and service from the Front desk staff has improved and everyone was super helpful and welcoming this time. Earlier visits a year after covid wasn’t so easy and it was obvious that staff were not used to dealing with foreigners- but this seems to have been addressed and staff were professional, efficient and very helpful when needed. Well done Crowne team Foshan!
Übersetzen
Antwort der Unterkunft: Dear guests, thank you very much for choosing our hotel. Crowne Plaza Foshan always goes out of our way to provide perfect hospitality.We welcome you to visit Crowne Plaza Foshan again anytime and look forward to serving you again soon! Hotel Manager Semmy Liang
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Nov. 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Dez. 2024
Excelent 5 stars hotel, warm welcome , big nice room , very professional front desk , for a business trip stay , this hotel is the first choice
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for staying here and sharing your feelings. The hotel is located in the city center, extremely convenient for travel and shopping. The international buffet in the Western restaurant has distinct features. The service staff is caring. We look forward to your next arrival and more wonderful experiences.Sincerely, General Manager David Feng
hsoong
Crowne Plaza Standard Room
Aufenthalt im Mai 2024
Reise mit Freunden
5 Bewertungen
2.7/5
Gepostet am 24. Juni 2024
The start of the hotel stay was terrible and horrible.
Air con wasn’t working and called the guest or service concierge, no one pick up. And I have to endure the night with sweat and stuffiness in the room.
Emailed and Maggie (CS manager replied).
Called the counter again as Maggie offered to change the room after the technician check and resort to repair. Nothing they can do. - however no one pick the phone on the second day. I emailed again for help.
Finally Maggie offered to change the room - for the last night. Working fine.
Service. Frankly the staff need to pick up the phone. Despite the recovery from Maggie, I won’t give chance to the working group. Service wasn’t prompt and attentive.
Old hotel. Not up to date.
The only good thing is - Foshan is a nice place to move about. But it doesn’t got to do with the hotel.
Other than that. All are pretty fine.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for taking the time to share your stay in Crowne Plaza Foshan with us. We are sorry to hear that your experience during your stay did not meet your expectations, please allow our guest service team to sincerely apologize. We will also strengthen our internal training and management to ensure that every guest receives proper care and service. Thank you again for your feedback and suggestions. Sincerely welcome you back and we look forward to seeing you again at Crowne Plaza Foshan. Hotel Manager Semmy Liang
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Nov. 2024
Single
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Dez. 2024
Nice front desk service.. Special thanks to Catherine for helping us to do check in & check out. 👍👍
Übersetzen
Antwort der Unterkunft: Hello, thank you for your recognition. The hotel is in the heart of Foshan with a prime location, convenient for everywhere. The international buffet in the Western restaurant gathers flavors from all over the world. The service is meticulous. May you still have a pleasant experience when you stay again. Sincerely, General Manager David Feng
James Lee
Superior Doppelzimmer
Aufenthalt im Nov. 2024
Business
22 Bewertungen
4.5/5
Großartig
Gepostet am 18. Dez. 2024
Very convenient location and friendly staffs. Will even be greater if it has a water refilling station.
Übersetzen
Antwort der Unterkunft: Dear guest, we are glad that you had a pleasant stay at Crowne Plaza Foshan. Located in the heart of Foshan, the hotel is close to subway stations and other public transport, making it convenient for you to travel around the city. The Chinese restaurant here is highly popular among diners. The service staff also serves you with a sincere attitude to ensure that you feel comfortable and cozy at every moment. We look forward to your next stay!Sincerely, General Manager David Feng
Sau Mun Chan
Superior-Zimmer (2 Betten)
Aufenthalt im Nov. 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Dez. 2024
The hotel is very well located. Very good service in particular from front desk, Catherine Qin.
Übersetzen
Antwort der Unterkunft: Dear Guest, thank you very much for taking the time to leave such a detailed and valuable review. We'll continue to focus on providing excellent service. Warmly welcome to visit Crowne Plaza Foshan again anytime and look forward to serving you again soon! Sincerely, General Manager David Feng
Tsui
Superior-Zimmer (2 Betten)
Aufenthalt im Okt. 2024
Familie
16 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Nov. 2024
Very good location. Just 10 mins walk from Jumiao. Clean and big rooms. Hospitable staff especially 宇婷 who helped us a lot during the check in process
Übersetzen
Antwort der Unterkunft: Dear Guest, warmly welcome from Crowne Plaza Foshan. We are delighted to hear that you enjoyed your stay with us. Our team is passionate about hospitality, and it's wonderful to hear that their efforts made your stay enjoyable. We'll keep up the good work. Looking forward to serving you in the future. Sincerely, General Manager David Feng
Riz
Superior Doppelzimmer
Aufenthalt im Sept. 2024
Familie
7 Bewertungen
3.0/5
Gepostet am 16. Nov. 2024
Nice location, but everything is very old.
Rooms only offer basic amenities (definitely not a 5* property)
Übersetzen
Antwort der Unterkunft: Dear Guest: thank you for your trust and for choosing to stay at Crowne Plaza Foshan. We will enhance our attention to detail, and it is your valuable feedback that we share with you that will enable us to continually improve the quality of our facilities. Sincerely welcome you to visit us again. General Manager David Feng
Gastnutzer
Superior-Zimmer (2 Betten)
Aufenthalt im Sept. 2024
Business
16 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Okt. 2024
I Absolutely LOVED THE STAY. The location is very Convenient.
STAFF Is SO COURTEOUS This is My Third
time
staying at
the Hotel and I will recommendd to others. / #
Übersetzen
Antwort der Unterkunft: Dear Guest, thank you for your positive feedback. We are sincerely elated to hear that you had a favorable experience with our staff's friendly demeanor and helpful nature, we earnestly anticipate the opportunity to serve you once more in the coming days. Sincerely, General Manager David Feng
Chrisricom
Crowne Plaza Standard Room
Aufenthalt im Sept. 2024
Business
5 Bewertungen
4.0/5
Sehr gut
Gepostet am 23. Okt. 2024
The hotel needs a refurbishment urgently… this hotel was nice about 10 years ago, but the decoration is now a bit outdated. Despite that, the service is good and the location in Foshan also. Transfer to the canton fair is a big advantage.
Übersetzen
Antwort der Unterkunft: Dear Guest, thank you very much for taking the time to leave such a detailed and valuable review. Our hotel is always striving to improve and exceed expectations, and your feedback is a valuable source of inspiration. Thank you again for your kind comment and we welcome you to visit Crowne Plaza Foshan again. General Manager David Feng